Extremely grateful to the owners (I assume they're a couple) for their time, generosity, honesty,…read moreand humour. I drove my low-based car through a big rock on the Sechelt highway (it was in the middle of the lane, couldn't avoid it in time), and pieces of the engine cover came loose -- we ripped off a couple pieces on the road, but I wanted to get it checked to make sure nothing major was amiss. The lady told me they didn't have any available appointments (I got there around 12:30 and they close at 2pm) but asked Trevor to take a quick test drive for me. He did that, but he also went ahead to lift my car, remove leftover pieces, and advise me that a replacement cover is not necessary. And after those 10-15 minutes of work, they didn't even charge me!

I have an older van with some complicated front end issues. These guys gave me great service at a…read morefair price. Been a couple weeks and the van feels brand new. Professional and courteous. Highly recommend.

I had a problem with my alarm system . Went to Ralph's and problem was solved right away. Awesome…read morejob. Well done. Five stars well deserved.

Rude a-hole on the phone interrupted me, let me finish he snapped, so I gave him the floor and the…read moreradio silence after. He said that he even interrupted the tech I was actually looking for, tying to make me feel it was my fault. Then he went on to not being able to answer even simple questions like do you have room to fit my boat, I don't know... I'm like okay I guess it's in, and he hung up. Really great way to attract customers. Maybe don't let children who know nothing of your business to answer your phones or allow them to speak to any customers. I'll take our fleet somewhere else where rude children are not allowed to speak to anyone.

I would give them even more than a 5 +. Thier customer service is exceptional. They are a rare…read morebreed in today's market. To them the customer comes first. Doesn't matter what the service work to be done is, they will make sure that any related equipment that works with what they are repairing is functioning properly. Been a loyal customer for over 30 years and always been impressed with their products, services and their professional attitude.

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.

September 29/2026 Today went in for my maintenance on my car. The usuals…read moresteps first must go around car check it out. After go back inside and see and talk about why I am here. I said got a notice for winter tune up and winter maintenance. I got Trevor for the person today to help me out. what a pleasant, hard working man. We discussed what should be done and what could wait until my next visit. I left him to it. He's an excellent person to help you out. Toyota is lucky to have him. Thanks for today hope you recognize him please your loyal customer Rosemary F go check them out not regret the choice you will be happy !

As a kid, one of the first toys passed down to me by my older brother was a remote controlled 4wd…read moreToyota Hilux. It started a lifelong passion for cars and trucks. The 4runner quickly became one of my all time favourites and was one of the vehicles in my "dream garage". It was a car that I had longed for a good number of years and when it was announced that the 6th Gen was going to be a hybrid, I knew this was the right time to acquire one. Fast forward to current times, the team at Regency Toyota in Vancouver undeniably made the purchase memorable from start to finish. Eman, the product advisor was very clear about the ordering process, the options of the vehicle while talking about the specs and features, and more importantly the wait times. Fred, the sales manager, kept me updated about stock availability and time of arrival. Reilly the delivery specialist was very precise and clear when it came time to explain the car and he helped me get set up with Toyota Connected Services, showed me all the tech goodies of the car, and ensured that the delivery process went as smooth as silk. Jamie, the financial services manager, also helped explain everything we were getting with warranty, and the whole process was quick and painless. The moment we picked up our 4Runner on Saturday was definitely one for the books. Our son received a Reggie Panda plushie and took delight in being able to help Eman put on the plates on our new car. Undeniably, the staff at Regency Toyota is the best team in town where every customer matters and they go the distance to create moments that matter for all the customers. To everyone at Regency Toyota, thank you truly

You won't go wrong with Chris and Joanne as owners. You will have to wait over a week to get in…read more.. what dies that tell you. They work on all sorts of cars, new and really old. Trucks and even campers. They won't do any unnecessary work. You can eat off their garage floor. Their are mechanics lined up to work for them. Great staff, and make sure you bring Chris a Cuban cigar when he finished fixiwhat everyone else could not!

Pick Pemberton Auto. I'm so glad that a friend recommended them to me. Honest and trustworthy team…read morethere. What a Canadian Tire Auto Services manager told me would cost over $1000 and many days to repair, Pemberton Auto and their team fixed the problem in half a day with less than 1/10 of what other auto services quoted me. Thanks Pemberton Auto!

I contacted Dylan on a Sunday for a quote for replacing the started in my 2009 mitsubishi…read moreoutlander. Dylan was professional and though to the point where he asked for the vin # of my car so he could get the right part for the right model. (Not everyone knows what version they have) . He said he would have a quite for me by noon Monday. By 10am he had the quite. Which was well within my expectations with parts and labor. He showed up on time and get the job done within an hour and he was kind enough to tell me what to expect my car to do in the future as my car is aging. I will define recommend

Our gas powered Club Car golf cart decided to stop running. Dylan was extremely helpful to get it…read morerunning again! It was very difficult to find someone to work on our golf cart on the Sunshine Coast. None of the golf courses were helpful at all. Dylan is the man! Great work and a great hourly rate. He's our guy for now on.

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto