When I moved to Vancouver in 2010 I took my car here to get provincial inspection because ICBC…read moregave me a card with a discount if I took it to them. When it came time to pay he told I was not eligible for the discount because of a fine print detail. I believe it was you had to book online and not over the phone. He also had a crazy list of things he wanted me to do to pass inspection. Some of them were legit and I had the issues fixed, but some of the things were using his magical headlight defogger at over $100 for the service! I took it to a new shop and had the work done there. New windshield and brakes. Needless to say I never went back here again

At the outset I want to begin by saying if you just want basic maintenance done they should be…read morefine. If you really want someone to help you with your car/truck troubles or you need an expert opinion this is absolutely the wrong place to go. I had AC issues and I went to them couple of times and both times they procrastinated by saying either they did not have an expert available or fixing it would take a long while. I got another specific appointment for a day they agreed was good to have it looked at and rectify (I have a Honda Accord '06). They came back saying everything from the refrigerant to the compressor need to be replaced and gave me a $925 quote! There was a separate quote with original parts which went up to $3000 I don't exactly remember the number. Needless to say, I took it to another place and they just replaced the refrigerant liquid and it seems to work absolutely fine. Unfortunate that they had to be dishonest about something so basic. Not recommeded

excellent quality work and very honest people. I have brought two vehicles here and have been very…read morehappy with the quality of the work, the accurate estimate of when things would be finished, and with the bill. On one occasion the dealership quoted me a large amount to repair something. I brought the truck here and the mechanic found it was some minor issue and saved me about $1200. I believe many other shops would've tried to increase the bill with unnecessary work. 10/10

I have used Granville and Avery Automotive for over 20 years and they continue to impress me with…read moretheir awesome service. Honesty and integrity- definitely! No need for catchy hold messages, they just answer the phone. They always offer ways for me to save, and take the time to explain what should be done with lots of advance notice when possible. I can't imagine trusting anyone else. Mel and his team are the best there is.

I would give them even more than a 5 +. Thier customer service is exceptional. They are a rare…read morebreed in today's market. To them the customer comes first. Doesn't matter what the service work to be done is, they will make sure that any related equipment that works with what they are repairing is functioning properly. Been a loyal customer for over 30 years and always been impressed with their products, services and their professional attitude.

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.

I LOVE these people! I have been going to M&N Auto for more than ten years now. Always reliable…read moreservice, never pushy, good explanations for suggested repairs, and top quality work!!

I come from a family of mechanics - across the country. When looking for a new mechanic, I have…read morethem to reference. I went to M&N when my mechanic nephew, who has looked after my car for years, moved to the Island. At M&N they are honest and VERY fair in fees for service. They will not sell you on things that you don't need, or inflate the prices of parts. They were able to take me right away and also did the needed repair very quickly. I will never go anywhere else and am so relieved to know I have a mechanic that I can trust. Thanks Sov!

Best place to get your car fixed in Vancouver. Reasonably priced, good quality work in a timely…read morefashion. Perfect for routine maintenance and what the heck is that noise stuff.

Okay, I was a little put off by the exterior of the shop - but honestly, this is the only place I…read morewill ever take my precious honda accord ('91 and still going strong!). I had noticed some clunkyness in the transmission, it was due for a bit of a check up, and Charlie's is conveniently located near the Burrard bridge, so I figured I'd give it a try. I'm always worried about how honest a mechanic will be with me (I very obviously know next to nothing about the inner workings of my vehicle), so I was expecting the worst when they called me back. Imagine my surprise when the mechanic told me nothing needed to be done! That's right, nothing was wrong, although he advised me to replace the fan belt before winter. It's an old car and I fully expected a long list of very expensive work. I asked how much the check up was (they did tires, fluids, etcetc) and he said, "oh, I won't charge you". What?! Really?! Ohmygod. I can't say enough things about this place. Bill must be the holy grail of all mechanics, and I'll be back for those new fan belts before too long.

I took my Audi Q5 to Freds for an oil change and because my engine light was on. I had previously…read moretaken it to the shop at the dealership that I purchased the car from and they advised me that the o2 sensor needed to be replaced for $400+. I opted to wait and based on my girlfriends recommendation, I took it to Freds. Fred's did their own diagnostic and confirmed the same issue and rather that trying to sell the work, they called me to say that the part is under warranty from Audi and to take it back to them for free replacement. Now that is customer service. I will now be taking all of my cars to Fred's. Ps. It would be nice if they washed and vacuumed your car, but I'll let that pass for great customer service any day.

Fred's - your kind honesty (restored? no,) give me faith in automotive humanity. May you be booked…read moresolid for eternity. I write this review in full knowledge that I am bumping myself down in scheduling an appointment as the word is already out about how honestly and efficiently you run your decades old business.

Had my 06 Titan in for new coils shocks brakes oil leak hubs and tie rods. Good work and 1/2 the…read moreprice of Nissan

Having a mechanic you can trust is a great thing, especially if you have an older car…read more Maz and his crew do fantastic work- extremely reasonable prices that often come in under the estimate. I have recommended Discount Auto to all my friends and they thanked me and passed on their recommendations to their friends as well.

Excellent prompt service! Heard about them from Perplexity AI. Got my battery situation sorted out…read morewithin an hour, very professional and courteous. Will definitely go back for other services.

Consider this scenario: Imagine you took your car to a repair shop, paid $337 for changing the…read moreplugs, only to have your car break down again just four days later. How frustrating does that sound? They will charge you, not fix the problem so that you come back and later will say sorry to compensate the frustration. Here's what happened: On January 19th, my car was stalling, so I went to Vancouver Auto Centre (VAC) and got charged $175 for diagnosis fees (excluding change of plugs). I didn't question it, considering it an emergency fee due to the short notice. Between January 19th and February 13th, I only drove the car for four days, fearing more expenses, and started using an electric bike instead. On February 13th, the car stopped, requiring a boost from BCAA. Then, on February 15th, the car started stalling again, and I took it to All Care Auto, recommended by a friend, who changed the alternator and battery for $867. As it turned out, an alternator problem caused more issues than initially apparent. VAC charged a hefty $175 for diagnosis, excluding labour hours, which should have identified the alternator issue, potentially saving my $600, excluding three hours of my time. Such a diagnosis is usually applied when standard procedures fail to pinpoint the problem. I've learned the hard way about garage practices. I discussed it with VAC, but they said they would not charge me the diagnostic fees again if I went back!! how funny!! They would charge me more than All Care auto did and might not fix the problem in the second place. Given the nature of my job, finding a reliable mechanic around downtown Vancouver for immediate assistance seems challenging. While I can't vouch for All Care Auto beyond this one experience, as I have used them only once, they have a good online reputation.