So - every time I have gone in there it has been an incredible experience. The staff are incredibly…read morehuman, capable, knowledgeable and incredibly communicative. If they don't have it at the specific location they can have it delivered in a couple hours. The competition is days, if they can figure out what I'm asking. On floor selection is also very good.

Hi there, I was just wondering if you were aware that your company up here in Canada has hired on a…read moremafia hit man as one of the directors and wanted to give you a heads up before I start calling y'all out publicly seeing as he's a rather incompetent hit man and so are the goons he sent to try to kill me. Ya can tell all yer human trafficking mobsters that: I'm still alive you yellow bellied mofos and you all couldn't whack a COVID infected gopher on a putting green!!

Front end was poorly stocked and displayed. Counter guy blamed it on Covid, when in reality it is…read morelaziness. Staff have no sense of pride.

We went in today and it was very clean and organize! A little bit hard to find but turn into Beta…read morest and then right turn when you get to the end of the cul de sac. The man who was helping up was extremely useful and knowledgable. He even helped us search up what would be a suitable car filter for our car. While helping us, he had to put a few calls on hold which we really appreciated as we were ready to purchase. Extremely friendly and his customer service went above and beyond my expectations! There is lots of parking as well.

Who would've guessed there's a Lordco here. And it's open on weekends too!…read more Parking is plentiful in the nice large lot out front. The inside is nice and huge, and follows the theme of the other locations. I found the parts I needed, and was out the door in minutes. As a side note, there's a sandwich board outside advertising ice cream. Guess this can be an alternative to Dairy Queen or 7-Eleven too.

Close to home, easy to get parts, great parking, long time staff members know what parts neededread more

Was in again the other day, looking for low tox antifreeze. The usual ridiculous prices and... not…read morestocking (ever/at all) ANY pet-friendly antifreeze = the appropriate rating. Even the SPCA website PROMOTES Lordco, saying they DO sell the pet-friendly stuff; YET clearly this location does not. WTF?? NOT cool. Ethylene glycol based....is the old stuff and VERY toxic. Propylene glycol is very low tox. Animals will not die. If you care about animals....LOOK IT UP. EDUCATE YOURSELF!

I just came back from Phoenix Arizona, I needed to get the license plates on my car. You would…read morethink it would be that easy but BMW requires a special board. I went up to the Lordco on Edmunds and The Staff made above and beyond effort to help me out.

I'm a senior and I needed a battery so the man quotes me the most expensive one .I told him I…read morechecked online and there's one for $40 cheaper.He quickly said oops your right ,sorry. Then he went and got it and dropped it on the counter hard.Then I told him I have a bad leg and couldn't carry it. He gave that "Yeah ok so..... want to you want me to do about it" . Never coming back again!

Another great location for parts Metrotown location, it has more supplies than some locations,…read moregreat staff members, alway helpful

I spoke with BH and they explained the rational for not using the factory supplied trailer wiring…read moreharness. Apparently in pre-2018 Sprinters, if a brake controller is not installed, the factory installed harness's converter is not powered and thus the harness does not function. Okay, that's a plausible response and this was unknown to me before they explained. I wish I had understood this at the time as I could have opted to use a simple 7 to 5 pin converter right at the plug to the trailer at a similar or less (?) cost to having them go to the labour and effort to access the taillight wiring. I also don't quite understand why simply powering the factory trailer harness without a brake controller if a 5 or 4 pin trailer connection is installed was not considered as this would have been a simple matter under the drivers seat. Regardless, I appreciate their explaining their rational but I would have done things a bit differently had I more information. Regarding the quality of the wiring work, it was a bit sloppy, and a short single conductor was spliced to lengthen with a different colour wire hidden under electrical tape. The harness was also routed into the interior of the van by breaking off the corner of an interior plastic vent cover behind the taillight and a hole drilled through the floor rather than route the harness out the bottom of the taillight and behind the exterior trim. Again, not terrible and still functional but in my opinion, there was a better way to do this. Finally, the factory harness was dangling under the the van and did not have a blanking plug or any protection to keep water, salt, muck out of the plug's terminals. Maybe this is how Mercedes delivers the van but it necessitated cutting off the plug to access the bare wires directly if the plug is not utilized soon after delivery. I will add a star for BH reaching out to explain and I hope that my response assists with their review. Addendum: BH is correct, I'm doing the wiring for the new 7 pin hitch myself. I figure as a marine electrician with over 35 years in the industry and owning my own marine electrical business repairing and designing electrical systems for million dollar yachts and others I both recognize quality workmanship and have no issue tackling this little project. It does however make me a bit more critical than other people of such things and my standards for workmanship may eclipse others. I'm sure BH is a good company and clearly has demonstrated their willingness to communicate. Yes, the plug was functional until it failed a few years back and I replaced it with another 5 pin style. It's only now that I have a trailer with electric brakes that I looked at the original work to make the necessary plug style changes. If I could offer 5 stars for communication alone I'd do that and I would recommend them as they are certainly willing to listen and I suspect, had the discussion at the time been in more depth, I would have been clearer in my expectations and direction. So as a result, both BH and I are a little wiser.

Not as ritzy and flashy as Rack Attack but just as good to get a good hitch installed. Easy to…read morebook an appointment and friendly staff. Got the job done and price point was good - even a little better pricing than the more popular hitch install companies.

A few months ago, I found myself needing a last minute hitch. E&H really delivered! Their prices…read morewere fair (far less than dealerships), work was done faster than quoted, and the quality was great! I was worried that the hitch would be an eyesore, but it turned out great since you can easily remove part of it when not in use. FYI: my car is a BMW X6, they had all of the equipment and had no issues connecting it to brake lights/turn signals. I towed a medium size U-Haul trailer from BC to Southern California without issue... half the time, I forgot it was even there! Thanks E&H!

Our BMW Alpina XB7 wasn't equipped with a tow hitch from factory so reached out to E&H Hitch in…read moreBurnaby to purchase a Stealth Hitch and perform the installation. I was worried it not being OEM if it would live up to my expectations, and it did 100%. The install and electrical work was done carefully, professionally, and at fair price. The Stealth Hitch not only performs well it's aesthetically pleasing as the hitch mechanism is completely hidden under the car. I towed our 20x8 aluminum trailer without it breaking a sweat... if you have a high end SUV trust me, go with E&H Hitch in Burnaby, you won't regret it!

Went in to RPM about an iPod/Aux integration to my Mazda. I tried going to other places, but was…read moreinformed that they could not accommodate my request. After a few weeks of searching, I contacted David at RPM. David answered all my questions in a professional manner and gave me a very fair quote. The job took about 5-10 minutes longer than I was promised but that didn't matter too much. The sound quality of the install and product are absolutely amazing!

Upgraded the speakers and added an amp and some sound deadening to my Golf. On the first pass, the…read morenew setup had better definition, but I was finding some vocal frequencies abrasive at higher volumes. I mentioned it to them, and at first they said there wasn't much to be done without a better equalizer, so I was a bit disappointed. But then I brought it back in for more sound deadening so my door wouldn't rattle when the bass got boomy, and Peter did some more fine-tuning on the speakers while he was in there and oh WOW, did he dial it in. It sounds fantastic now, exactly what I was looking for, and I am very very happy driving around now.

We wandered in looking for stuff for the cars. Bought a few airfresheners and they were quite…read morepricey. Typical Asian Automotive accessories store with a few car models and stickers and detailing items. Nothing special, nothing fancy, but if you are really into that cheesy stuff to decorate your car. This one has some goodies.

Disrespectful customer services and return policy. They don't allow return, they just allow…read moreexchange in 7 days which is fair for costumer!!! I will never do shopping again from them.