RaceTrac Gas Station - McKinney, TX 12/01/2025…read more (2/5) This RaceTrac is... meh. ‍ I've stopped here a few times now, and it's always the same story: Bathrooms: Not very clean. Not terrible, but definitely below normal RaceTrac standards. Could use more frequent checks. Customer Service: Basically nonexistent. No greeting, no acknowledgment -- just a very "you're on your own" kind of vibe. Overall: It works for a quick pit stop, but it's missing the friendliness and cleanliness RaceTrac is usually known for. A little more attention to detail and customer engagement would make a huge difference. 2 stars -- not awful, not great... just meh. ‍

Very upsetting, we literally came here to get our second round of froyo and all of them were turned…read moreoff and when asked if they could turn them on they said no, even though the sign clearly says that if we're willing to wait they can be turned back on. We had gotten gas and froyo earlier so we were literally only coming back for this and were denied this, that's so upsetting.

I'm always impressed with this Store. Every time I come the customer service is impeccable. The…read morepricing is amazing and then the gas prices as well. You get points for spending there and then points off your guys I will be back and I love the food.

Service at this location has gone downhill…read more we came to pick up balloons the other day and they still weren't ready at their pick up time. Then they told us they were tied, but they were not tied balloons, and then when we brought the balloons and took them out of the bag, they all went up high in the ceiling. The next day I stopped in for a gift card and used self-checkout, as I always do, for a debit transaction. The machine allows it. An older employee stepped into my personal space and started telling me what to do. I made clear I didn't need help; he ignored that and took over the machine himself. Self-checkout plainly supports debit purchases, including adding funds to a video game gift card, the system wouldn't offer it otherwise. it's not some random employees decision, the self checkout doesn't matter...If staff understood their own equipment, that interaction wouldn't have happened. I'd rather see the team focused on keeping the store in order than on directing customers who are managing fine on their own.

Quick, efficient, and friendly service. They take people's time seriously in there, as everyone has…read morea place to go! I like that they are stocked with everything you need, always was a fan of Love's. They have them all over Pennsylvania where my family is. The deals they have are also decent.

I stop there to eat at Carl's Junior. I got addicted to Carls when I lived in California. The…read morerest rooms are convenient and clean. Gas prices vary. Usually a few cents higher than Wally World or Brookshires. Hard to get to if you are coming East from CR 455. Accessibility poor from service road on Hwy 75. Could use a back alley. Better than most truck stops. Been stopping by to eat at Carls for about 25 years.

Happen to be in McKinney to get my vehicle tinted . Drove by the gas station with big sign tacos…read morefor $1.45 so we turned around and made a pit stop. Didn't expect this place to have an actual kitchen attached and a cash checking place also. We ordered 14 barbacoa tacos and the chicken tacos with the spicy hot sauce on the side. It's a little small but it tasted amazing and the spicy sauce is the perfect compliment to it . I will definitely stop by here again if I'm ever around McKinney.

This place was JUMPIN' at 11:22! It was like a war zone. The owner or manager was barking out…read moreorders and so were the cooks! Smelled great! I'm eating here!

Food is amazing!! The carne Asada fries are my favorite! The quesadillas are delicious and filling…read moretoo!!

Tacos were quite good. The only reason I'm giving four instead of five stars is because there were…read moreonly three taco options. However the flavors were there and I enjoyed the price point.

I was headed up to McKinney on Custer Road and happened upon an HEB that I hadn't been to yet, so…read moreof course I had to stop in. I LOVE shopping at HEB! I was looking for one of the new Elf on the Shelf posable elves and I hit the jackpot! It is a boy elf and he has wire in his arms and legs so it's easier to pose. And it was on sale for $35 instead of $50! Note on my purchase: the posable Elf on a Shelf is slightly bigger than the original so putting on clothing items is a little bit of a struggle. This store had a huge parking lot and was easy to get in/out. The checkout line was super short so I was able to be in my way quickly. Cashier was very friendly. I would definitely shop here again if in the area.

Formal Complaint Regarding Severe Employee Misconduct and Unacceptable Customer Service…read moreTo HEB Management, I am writing to file a formal complaint regarding an appalling customer service experience at your store, involving a manager named Valerie. This is the worst treatment I have ever experienced as a customer. During my interaction with Valerie, she was extremely arrogant, hostile, and completely unprofessional. To make matters worse, she escalated her abusive behavior by directly insulting me in Spanish, calling me a "pendejo" to my face. Furthermore, I had a cart fully loaded with two hundred dollars worth of groceries, but I was unable to complete my purchase because Valerie, as the manager on duty, refused to assist me or address the situation. This level of disrespect, verbal abuse, and utter lack of professionalism from someone in a management position is completely unacceptable. Customers should never be insulted, demeaned, or treated with such hostility, especially when trying to check out. I expect management to take immediate action regarding this severe misconduct. I look forward to hearing how this matter will be addressed.

This Walmart location is consistently organized, well stocked, clean, and the lines are…read moresurprisingly short. What really stood out to me, though, was the leadership of the store manager, Misty. We visited on Saturday during a snow day, and I needed to purchase a money order. The customer service desk was closed, but when I asked Misty for help, she immediately stepped in. She found someone who could assist me and calmly encouraged the employee through the process since they were new to handling money orders. She was professional, patient, and supportive without taking over. While I was there, I overheard Misty thanking multiple employees for coming in on a snow day. It was clearly genuine, not forced, and you could feel the mutual respect between her and the team. The employees clearly respect her, and she clearly values them. At one point, the associate helping me mentioned that Misty was heading out to do cart duty. That honestly impressed me. It seemed completely normal to the staff that their manager would jump in wherever needed -- even on a snow day -- which says a lot about her work ethic and leadership. Walmart doesn't always have the best reputation when it comes to how employees are treated, but Misty sets a completely different standard. Her leadership shows not just in how well the store runs, but in how supported and respected the employees clearly feel.

I was not given eggs after I checked out. I went back to the store that same evening and the team…read morelead checked the log that checkers record the items that didn't make it out with the customer. 18 eggs were in the log. I don't have my receipt and their computer didn't match the SKU number with my debit card. They refused to refund my purchase or give me what I purchased. We drive this store every week to do our weekly shopping. THANK GOODNESS SPROUTS IS OPENING SEPT 6. Walmart sucks

Sam's club seems to be my new go to now instead of Costco, because their fruit prices are great for…read morewhat I need, salad selection is what I need, and the rotisserie chicken they serve cannot be beat. Their chickens are better, period. It's a major health hack when you're trying to get in shape, and save money. I love Sam's. Costco is great, but Sam's is my new go to, but the reason I'm leaving only 4 stars instead of 5, is there food court is ridiculous. The people behind that cash register should be trained on doing things in a timely manner, because that line moves slower than my 93 year old grandmother. They don't seem to care about being on top of time, so people stand there and wait. It's very, very annoying, and the tables are filthy over half the time. No one seems to stay on top of sanitation. It's inexcusable for a multi-billion dollar company!

Sams club vs Costco. Hands down Sam's! The Service is…read moreimpeccable! Kisa goes out of her way to make sure you have a 5 star experience! She goes over and beyond to make sure you are ok. The day that I first met her, the registers were down. She made calls so i could get my items purchased! I might add, you can shop online and pickup at the store, or get things delivered. The prices are cheaper than Costco, the store is always clean and Well stocked. The staff here is friendly and trained well. Thank you Kisa for caring about the customers! ​ ​Love that you care about your staff as well, its not just a job but a career for you and it shows that you want the staff to excel too!