I'm always impressed with this Store. Every time I come the customer service is impeccable. The…read morepricing is amazing and then the gas prices as well. You get points for spending there and then points off your guys I will be back and I love the food.

Service at this location has gone downhill…read more we came to pick up balloons the other day and they still weren't ready at their pick up time. Then they told us they were tied, but they were not tied balloons, and then when we brought the balloons and took them out of the bag, they all went up high in the ceiling. The next day I stopped in for a gift card and used self-checkout, as I always do, for a debit transaction. The machine allows it. An older employee stepped into my personal space and started telling me what to do. I made clear I didn't need help; he ignored that and took over the machine himself. Self-checkout plainly supports debit purchases, including adding funds to a video game gift card, the system wouldn't offer it otherwise. it's not some random employees decision, the self checkout doesn't matter...If staff understood their own equipment, that interaction wouldn't have happened. I'd rather see the team focused on keeping the store in order than on directing customers who are managing fine on their own.

I love this store! Every time I walk in I see friendly faces and am treated like an old friend…read more Plus, it's actually clean which is getting rarer and rarer with convenience stores. Great place!

Ordered on the app, was supposed to be ready at 531pm at the drive thru, have then a few extra…read moreminutes. Get to the window not ready. The female working said pull forward and we will bring it out. Doesn't show up, I go inside and it's been sitting there and now cold. Do yourself a favor, didn't go there

Sam's club seems to be my new go to now instead of Costco, because their fruit prices are great for…read morewhat I need, salad selection is what I need, and the rotisserie chicken they serve cannot be beat. Their chickens are better, period. It's a major health hack when you're trying to get in shape, and save money. I love Sam's. Costco is great, but Sam's is my new go to, but the reason I'm leaving only 4 stars instead of 5, is there food court is ridiculous. The people behind that cash register should be trained on doing things in a timely manner, because that line moves slower than my 93 year old grandmother. They don't seem to care about being on top of time, so people stand there and wait. It's very, very annoying, and the tables are filthy over half the time. No one seems to stay on top of sanitation. It's inexcusable for a multi-billion dollar company!

Sams club vs Costco. Hands down Sam's! The Service is…read moreimpeccable! Kisa goes out of her way to make sure you have a 5 star experience! She goes over and beyond to make sure you are ok. The day that I first met her, the registers were down. She made calls so i could get my items purchased! I might add, you can shop online and pickup at the store, or get things delivered. The prices are cheaper than Costco, the store is always clean and Well stocked. The staff here is friendly and trained well. Thank you Kisa for caring about the customers! ​ ​Love that you care about your staff as well, its not just a job but a career for you and it shows that you want the staff to excel too!

Quick, efficient, and friendly service. They take people's time seriously in there, as everyone has…read morea place to go! I like that they are stocked with everything you need, always was a fan of Love's. They have them all over Pennsylvania where my family is. The deals they have are also decent.

I stop there to eat at Carl's Junior. I got addicted to Carls when I lived in California. The…read morerest rooms are convenient and clean. Gas prices vary. Usually a few cents higher than Wally World or Brookshires. Hard to get to if you are coming East from CR 455. Accessibility poor from service road on Hwy 75. Could use a back alley. Better than most truck stops. Been stopping by to eat at Carls for about 25 years.

As someone who's passing through and hears nothing but "you better stop at buccees" I had to…read more. first it's more than a gas station it's a whole store with merch and clothing and household essentials along with outdoor things.. it's like a restaurant too! Omg I don't even know where to begin.. it's like a mini Walmart haha. The food is okay.. I only had the brisket sandwich but the amount of merch I got is for another time haha Gas today 6/29/2026 was $2.99 regular

It's rather costly but okay. The bbq sauce is very good reminds me of my dads speacisl recipe…read more We always stop there when we are traveling. The restrooms are very clean.

This location was pleasant! Lovely customer service at the bakery who helped me with my berry…read morechantilly cake. (I always wonder... what happens to all of the extra cakes at grocery stories?) We enjoyed the delicious cake but I'm still confused on why Whole Foods won't pipe the cakes when we purchase. At premium pricing ... who not?

I came here to try the famous berry Chantilly Matcha drink! I got a medium and the drink cost…read more$6.50. And this is with no alternative milk. When the employee gave me the drink, I knew it was going to taste milky. It was one of the palest light green matcha drinks that I have had. It tasted mainly like syrup, and it was too sweet for my taste. I heard that the berry chantilly flavor comes from a strawberry syrup and an almond syrup. I have tried the berry chantilly latte from Whole Foods, and I thought this was good. You can still taste the coffee. But I guess berry chantilly matcha depends on the ratio that your server mixes that day. It almost tasted like cereal milk. I also got some bakery items! They had some 50% off apple and cherry pies. I also got the take home and bake cinnamon rolls. The cinnamon rolls and the icing it came with were delicious!

I was headed up to McKinney on Custer Road and happened upon an HEB that I hadn't been to yet, so…read moreof course I had to stop in. I LOVE shopping at HEB! I was looking for one of the new Elf on the Shelf posable elves and I hit the jackpot! It is a boy elf and he has wire in his arms and legs so it's easier to pose. And it was on sale for $35 instead of $50! Note on my purchase: the posable Elf on a Shelf is slightly bigger than the original so putting on clothing items is a little bit of a struggle. This store had a huge parking lot and was easy to get in/out. The checkout line was super short so I was able to be in my way quickly. Cashier was very friendly. I would definitely shop here again if in the area.

Formal Complaint Regarding Severe Employee Misconduct and Unacceptable Customer Service…read moreTo HEB Management, I am writing to file a formal complaint regarding an appalling customer service experience at your store, involving a manager named Valerie. This is the worst treatment I have ever experienced as a customer. During my interaction with Valerie, she was extremely arrogant, hostile, and completely unprofessional. To make matters worse, she escalated her abusive behavior by directly insulting me in Spanish, calling me a "pendejo" to my face. Furthermore, I had a cart fully loaded with two hundred dollars worth of groceries, but I was unable to complete my purchase because Valerie, as the manager on duty, refused to assist me or address the situation. This level of disrespect, verbal abuse, and utter lack of professionalism from someone in a management position is completely unacceptable. Customers should never be insulted, demeaned, or treated with such hostility, especially when trying to check out. I expect management to take immediate action regarding this severe misconduct. I look forward to hearing how this matter will be addressed.

Mixed feelings. Since HEB invaded north Texas,I've shifted a lot of my grocery shopping to them…read more Tom Thumb was heading downhill fast because it couldn't compete. However,they are trying to hold on and not go under. I received their weekly flyer in the mail and couldn't believe the bargain on meat. All digital meaning,you have to clip a digital coupon on the app But,that's ok! Today I scored about $150 worth of various meats for $87. Including Beef rib roast,ham,pork loin,bacon, ground beef. I'm a SWAT shopper. I find the bargains and reel them in. Starting today for a week you too can save big at Tom Thumb. It's a no brainer... Go!

Never been to a Tom thumbs before. This is a very nice grocery store, even seems to be upscale a…read morelittle bit. The bakery was very nice and had the cookies I was looking for which were the thumbprint shortbread cookies with pink and red icing. There was a lady offering samples of some chocolate brownies she had baked from the bakery. She was very nice as was everyone else that we had interaction with.