I got a custom mat cut here for framing a picture. They helped me find exactly the right shade to…read morehighlight my art, cut it to fit my own frame, and it looks amazing. Super friendly staff and excellent communication when there was an unforeseeable small delay. I will definitely return for future art or framing needs.

Great service! Very helpful in addressing my many questions. The quality and selection of frames…read morewere fantastic. Appreciate learning from the staff.

Horrible experience. Given mis-quotes multiple times. Did not get what we were told we were paying…read morefor. TJ the manager was extremely rude and unhelpful. If you expect customer service, don't go here.

Excellent service! They were very patient with me. They even accommodated me changing my mind about…read morethe frame the next day. The framed with came out beautifully. I'm so pleased to have it on my wall.

Wow. What an impression on a first time potential customer. I decided I wanted to support a local…read morebusiness. Immediately upon entering the store, I was treated with the upmost disrespect & passive aggressive attitude I was so caught off guard. Not surprised being a person of color in this town. Do not support this nonsense!

We had a great experience working with Kristen recently. We had a hand painted art on a piece of…read moresilk that needed to be framed and I am so glad we found this place. Kristen was respectful of the art and found the perfect mat and frame. She gave a 3 week period but called the next day with the finished product! She is very experienced and has much knowledge, so will definitely go to her for more custom framing jobs! It is also a really cute store and would recommend anyone visiting Forest Grove to pop by here.

Very impressed with the level of customer service I received here. Warm, kind and helpful.read more

Great prices on classy easy to go frames... Doesn't have to be so fancy you don't have to spend…read more$400 really it's ridiculous thing of the past I think... Just pick yourself up a Chinese remanufactured frame that's pre-cut it'll do the job

i have been working on updating and upgrading the art for my mid century modern home in SW…read morePortland. I'm used to going to the well known independent frame shops so took some pieces in to three of them for recommendations and bids. It has been years since i did much of this and what i learned was that the costs were now so high that i was tempted to scrap the whole idea . A neighbor suggested i bring some of the pieces into Michael's on Western in Beaverton. I am so glad i did . The framing professionals there know what they are doing and they are patient in assisting you to look at choices. The cost i have found to be less than half of what i was quoted elsewhere. The turn-around time is two weeks or less. The finished product in every case absolutely met my expectations. The result is that my home is really reflecting my own art and taste. Iv'e received numerous complements . Don't be put-off by the artsy-craftsy look of the place if you happen to live a high-life. Give them a try. RBE

Crystal and a staff member just helped me with a framing project and they went above and beyond…read morewith customer service. I will always bring my framing projects here because I've always had very positive experiences. :)

They know their stuff. Super friendly on top of that makes for a wonderful experience. It was so…read moremuch fun discussing art. I can't wait to see the finished product. Going back with more art when I pick up the first batch.

I've used the framing services here on numerous occasions over the years and they've always done a…read morefantastic job. Rather expensive especially when compared to Internet firms that do this sort of work but I try to buy locally when ever possible. Top shelf results command top dollar prices I suppose. Chrisman has been here forever. Unclear what their future at this location will be now that Bales is gone. With all the construction going on you wouldn't even know the place was here. Staff is fantastic. I provide the print image I want framed and they provide lots of color coordinated and material options. Turn around is typically a few days which has always been fine. I don't need framing services very often but they are my go-to whenever I do.

They can get busy, and retain only a few staff most of the time. That said, I have always been…read moregiven excellent help either learning about a product or finding one. They've gone beyond many places, writing down information for items they don't carry, but I'm looking for, researching materials to answer unusual questions, etc. It's not a huge store, but they are dedicated to the art community, and always have what I'm looking for. They are also consistently the lowest or among the lowest in pricing, not only locally, but online. Ask about their membership card - it costs nothing, and can usually save you money.

I came in to order two custom mats to showcase some of my pictures. While the first one arrived on…read moretime, the second mat was initially miss processed, and had to be remade. A 4 star review nevertheless since the workmanship was high and price was reasonable. Additionally we need to make sure these local gems stay in business! Great assortment of anything you need for frames/paint/etc. I will be back and I can recommend this store. I can see their employees care!

Service good Selection good. Value expensive. Moving. Look at the old Big Lots store on TV Highway…read moreplease. Stay in is area please

We are always trying new crafts & finally got around to exploring Craft Warehouse…read more So much to choose from, but the fabrics seem a little overpriced. Hard to find an employee available to help us, but the girl at checkout was very friendly & chatty, patient with us as we explored all the fun stuff to buy while waiting in line.