I had some questionable work done by another contractor and these guys were incredibly helpful…read more Super informative and professional. Wish I had hired them from the beginning.

Wow - this is how I want to start my review. What a great experience overall…read more Kipp took his time explaining the options and difference in carpeting when we were at their showroom. We took home a few samples and decided on what we wanted. We then scheduled a time for Kipp to come by and do a formal measurement and quote. No pressure - no gimmicks. Kipp knows his stuff about flooring. We then arranged to have the carpet installed. They worked around our schedule to set up the install. We moved many of the little things but the crew that did the installation handled the big furniture items and were very careful. The installation crew that Spencer Flooring uses were professional, knew their craft and were very polite. They did a nice job of cleaning up also. We are really happy with the carpeting and the overall experience and I'd highly recommend using Spencer Flooring.

They did a great job and were fair priced. I'd 100% recommend! Helped with any questions we had.read more

Mario and Jason did a great job on our bathroom. We'd been meaning to get the floors redone for…read moreyears, but always put it off because we thought it would be too expensive. They gave us a price much better than the first company we called, and had it done in a few hours. The floor looks great and I've got no complaints.

Inexpensive and gets the job done right every time!…read more A couple of tips to keep in mind: 1. If you want an entire rug cleaned you must move all your furniture out of the way. 2. There's always coupons in the "Tracy's Book of Savings"

This guy is a total ripoff. I scheduled cleaning for a bedroom, bathroom vanity area, long hall,…read moreand 18 stairs with two landings. He rushed through in 35 mins. Nothing was clean and when I voiced my disappointment in the quality, he said it looked fine to him. The floor was soaking wet. When I asked if he could suck more water out, he stated it happens while he's cleaning. He has a hose wrapped with duck tape they was leaking all over my downstairs laminated floors and huffed when I ask to clean it right away. He said he does that at the end. I don't need my other floors damaged. My floors no smell like wet dog and they are not clean at all.

in 2021, we had Luisa help with a rush request to install carpet for our house to be ready for our…read moremove in in 3weeks . We met just once to see their inventory, then all others were via phone/text from catalogs/order/payment/scheduling.. went super smooth, we moved in with carpet ready. I esp appraise their customer service and after-sales service. Even after 4 yrs, Louisa greeted me and scheduled an excellent technician to re-stretch the bulging carpets in some areas. Free of charge and the schedule was in the same week as I called. Technician is great this time, got the job done with good result and vacuumed, super friendly guy! Louisa is the same friendly and efficient, thank you.

When updating the house the floors were a must. I wasn't sure what I wanted, I just knew the look…read moreI wanted. My contractor sent me here and I was so impressed with all the samples to choose from and the knowledge that the owner has of his product. He listened to me, and offered suggestions that would work best for me. I went with the deluxe vinyl plank. I have dogs and cats, after a year plus the floors still look brand new. They stand up to the dogs nails, and drooling, along with everyday life, fast and easy to clean.

Professional, punctual and affordable! He was knowledgeable and helped me find the carpet that fit…read moremy aesthetic.

Kevin helped me when no one else would without trying to rip me off. I had a flood in my bathroom…read morethat came under the wall into the bedroom carpet pad. I knew it should cost less to repair than my insurance deductible, so I didn't file a claim. I called three places before calling Barragan Carpets. They all wanted to do things I didn't need, like replace the carpet instead of just the pad and rip out the wall to look for asbestos because of the age of my home. Okay, we aren't doing that! They also couldn't accommodate me before the mold would start to grow. Kevin came out the next day, didn't charge for miles, moved a heavy dresser, and went above and beyond. Thanks for putting my home back like it was before the flood.

Painted my two sheds and quality was fantastic. Highly…read morerecommend for painting and all of his handyman services.

Mike is greatr guy, we had him do a project and did it to perfection. He came in, came up with a…read moreplan, was very flexable with ours, completed it on Time Thanks Mike !

This review is a couple of years late, but these guys did a great job with the wood tile flooring…read morein our dining room and junior master suite. The two guys that sent worked relatively quickly and got everything done in a day. Highly recommend Hacienda. Will be calling them again when needed.

---UPDATED REVIEW---…read more In March of 2022, I bought roughly 900 sq ft of beautiful flooring & I had them also do the installation. Mari (Owner) came to our house and inspected what my wife & I wanted to do to our floors. We received top-notch customer service. Installation also went perfectly. They did it all in one day, cleaned up after themselves, and were efficient. I was completely satisfied with what we had purchased. April 2023, a year later a few boards were coming loose and separated, one of which had an end that began to curl back and stick up from the ground. I contacted Mari about it and she came out to my home inspected the problem boards and agreed the boards needed to be replaced and fixed. She told me that she would contact the manufacturer of the flooring material and file a claim. In May 2023, she and a representative came to my home, they took pictures and told me they'd keep in touch - I said, "Great!" Sept 2023, four months later - she informed me that the Claim was approved and they were moving forward to fixing my floor. Oct 2023, twice I texted Mari for an update, no response. Nov 2nd, 2023, I am continuously contacting Mari and following up for a status update on the claim - I even had to go up to the store to speak to her husband. He took my information down and I still didn't receive a call back. Nov 3rd, 2023 I called her again and I finally reached her only for her to tell me that another customer of hers was experiencing the same problem and that she would call me back in an hour. Last I've heard from her. I called and left her a voicemail on November 24th, 2023 - no response. The floors are still not fixed. Be aware that once they get paid, the work is done, and you have a problem - you may never hear from them again. Now it's 2024, another year coming around and I can only assume that they found out that they are financially responsible and are backing out of it. I hope not but I don't know. No one calls me back.

I can't say enough good things about our experience having Ray's Carpet One provide and install our…read morecarpeting. Sonia was brilliant in getting our order placed and installation coordinated. Tony and Jay were incredible when they installed the carpeting. Their attention to the detail was second to none.

Sam did a great job, was very clean and respectful of our property, and the price was reasonable…read more Thank you!

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

Floor Store Dublin for the win! They were awesome! They explained all our options thoroughly. I…read morehighly recommend this store especially for anyone who has no idea about flooring! Love our new floors! Great prices also! Will be recommending this store to all our friends and family! Thank you Teza for being so amazing and patient even though I had a million questions and concerns!

OUTSTANDING! We were recommended to use Gary's Floors based on the quality and service provided. We…read morecontacted Gary and Steve did our measure. We had a large amount of carpet to remove and wanted hardwood in its place. In addition we were trying to come close to an existing wood installed 7 years ago. Steve was so patient, he took a sample of our existing floor and searched till he was able to provide us two choices. The price was outstanding for the amount of work involved. Luis and Carlos installed our flooring, these guys were so professional. The quality of work was amazing. We have no transition strips in our house (no trip hazards ). They were able to make perfect cuts from the wood to the existing tile in the bathrooms and around the fireplace. Everyday I came home from work they left the house clean and functional. They took care moving our furniture. Our walls have rounded corners so putting the base boards back looked ominous to me, but they were experts and put it back better than the builder in some areas. Thank you, for a job well done!

I recently wrote a review concerning a less than desirable experience with another flooring store…read morein Tracy. This time I went with Gary's Floors who we used years ago to install hardwood flooring in our loft, stairway and master bedroom. We were more than pleased with our first experience with them and once again, Gary's Floors did an awesome job. The carpeting is absolutely beautiful and Gary's customer service was outstanding. I could kick myself for going with someone else months ago, but live and learn. If you're in the market for new flooring, choose Gary's and by all means avoid dealing with surly Kip at Spencer's Flooring.