I needed to get 45 teens to a Catholic retreat and John and his team found my group transportation…read morein less than 24 hours! They were absolutely amazing. As you can see by my profile, I never write reviews but this team of people truly went above and beyond! Dont hesitate to book with them.

I reached out twice on 2 seperate occassions for an instant quote and received no response. Then I…read moretried chatting for an instant quote. I was told they don't quote a year out, so I asked if they can quote me for a date in the next month just to get a ball park idea and the chat stop responding....

Big Ben provided us with a wonderful service in our hour of need. We are a small school and we…read moreneeded their services with short notice. They came through with fabulous service. THANKS A MILLION! I would recommend them hands down.

Big Ben Transportation is an excellent charter bus company. Best prices in town, great customer…read moreservice (Ben), and we couldn't ask for better driver, Jose! Thank you Big Ben for making our transportation easy, safe, and seamless. I highly recommend and will be using your service again! Clemy

- driver was on time - clean bus…read more- we left forty five minutes after the agreed upon time and the driver was nice about it - he was also nice with our crazy requests - Bluetooth speaker on board - company was very responsive with communication

Punctual, professional and high quality rigs! I would absolutely book with JRB again!read more

I have taken the 5pm bus from NYC to Vienna, VA a handful of times. The seats are comfortable…read moreenough and they give you a bottle of water when you board. They have outlets for each seat which is helpful. The bus has always left on time but tends to arrive about 20- 30minutes late, I'm guessing due to traffic getting out of the city. I haven't taken other buses, so I don't have anything to compare it to. I will likely continue to stick with Best Bus as they have been consistent.

Absolute horrible experience. They informed me that the bus is cancelled due to some mechanical…read moreissues 30 minutes ago when I was already on the way to the bus stop. The cancellation email was sent at 6:28 PM and they arranged the next bus at 6:30 PM (2 MINUTES AFTER THEY SENT THE EMAIL) . I had to pay more for my next bus and that too at an inconvenient time and on top of that, BestBus does not have a basic decency to cover the expense of the new bus trip I booked, instead I was refunded the original amount as if they don't care about you what happens to you after they cancelled the trip. Save yourself some unexpected headache and don't book this bus.

On the website I filled out their wedding quote form. After filling this out they emailed me…read moredenying my business to keep their options open for larger customers. If you are unwilling to accommodate such event, perhaps out that on your website with clarification before a busy bride goes through the trouble of contacting you. After reading your reviews, I am glad to take my business elsewhere. Brides beware.

We got hit by an Academy Bus Driver and our car was totaled. Then, they refused to pay the…read moredeductible reimbursement for over a year. I still don't have my money.

I bought bus tickets from this company to take my family to the Woodbury outlets. The bus was half…read morean hour late, they kept saying the bus was close when we called to inquire. The trip there was fine, but when we were getting ready to head BACK to the city, the driver announced that there was a MANDATORY $3 tip per person. He walked through the aisle to collect it from everybody on the spot. He was argumentative and rude toward passengers who refused to pay the tip. A very uncomfortable situation--felt like a robbery. Tips are a gesture of appreciation; I have never seen any service provider be aggressive like that. The bus company should tell people in advance about extra fees. I don't like confrontation/tension, and didn't feel comfortable watching the driver argue with people. Would NOT recommend.

I wish I read the reviews before ordering this service. This "bus" is actually an old, smelly,…read moredirty minivan in need of service. The driver didn't speak English, except for when he demanded $5 tips from everyone before driving us home and then screamed profanities at us when we left. His driving was atrocious and the car disgusting so we didn't tip him at the end and he flipped out. I think the company may not be paying their drivers, which would explain why he was so aggressively demanding tips from everyone.

This MTA NYC Transit subway Kew Gardens-Union Turnpike station serves the E and ​F lines access to…read morethe border between Kew Gardens and Forest Hills, Queens. There are multiple entrances located in each neighborhood. It is located nearby Queens Courthouse vicinity. It sits on Queens Boulevard, a major thoroughfare. It became compliant with the Americans with Disabilities Act (ADA) 1990 with elevators (source: https://www.mta.info/accessibility/stations). There is no mosaic tile or mosaic name tablet which is very disappointing as I always have a predilection, appreciation and enjoyment looking at these tiles for artisans skilled trade tile setter and the MTA NYC Transit history (no, I am not a transit buff nor a Big Apple history buff). This subway station contains yellow trim line with a black border and small "UNION TURNPIKE" captions below in white lettering on black tiles which is rather unappealing and boring. There are several MTA buses where straphangers are able to connect at this station. The mezzanines level is split in half which is gargantuan and wide making it a challenge for straphangers to connect to Q46 bus line that runs along Union Turnpike. This western half of the mezzanine had its token booth closed and removed, ergo totaling inconvenient. Aggravating to straphangers.

I mean it is just another busy station. This one was near the courthouse I had to make a stop at so…read moreI was convenient. Aside from that it was the usual level of dirty with the usual interesting people watching. As someone who only uses the subway when visiting I enjoy the hustle and bustle but I can see how it would wear on you if you were down here every day. Despite the issues it presents, it remains the fastest, cheapest way to get around