Tom Peppernick is the most knowledgeable, honest, and capable professional in the field. The…read morequality of his work is impeccable.

From the owner: Our customers are important to us. We're here to help you. We offer quality and affordability in…read moreresidential plumbing, heating and AC services. We install, maintain and repair all types of plumbing including: sump pumps, water heaters and softeners, gas lines, water lines, fixture installation, bathroom and kitchen remodeling and additions. We install, maintain or replace all types of heating systems, furnaces, boilers and AC units.

I do not know what they or Matt could have done better. We switched HVAC companies because of Matt…read moreand second opinion. Our furnace was not working but we had heat from the heat pump so it was not urgent. I was unhappy with our usual local HVAC company because they just charged 245$ to come out, not fix the problem, and then gave a ridiculously high estimate to fix something unrelated (replace the burners). Matt from AireServ came out for a second opinion and cost estimate, diagnosed the problem quickly, explained things to me, and gave a much lower estimate for maintenance work. Matt's technical competence, skill in communication, and respect for the customer made us change, right then, to AirServ for all our equipment work.

Prompt and honor their word. We paid for a warranty type service and didn't really know about it,…read morebut they called and insisted to ensure my money didn't go to waste.

I have used Cook's first with the father and now with the son running it. They have been very…read morequick at diagnozing problems and fixing them. There fees have been very reasonable.

We have used Cooks a few times and all were very great experiences. We called at 8:30 on the second…read morecoldest day of the winter saying we had no heat. The receptionist is so professional and pleasant.. They were here within 3 hours and fixed our problem. Great rates, recommended new furnace (23 years old) ! We will call them for the replacement. You will not go wrong calling Cooks!

Our Technician Darrell Flack provided excellent service when our AC unit stopped blowing cool air…read more He also pointed out some important things that I was doing incorrectly with my system like installing the filter correctly. He was very knowledgeable and patient. I would definitely use Aireserv again.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service

Home HVAC came to my home today to perform pre-winter service on my forced hot air propane heater…read moreand my Lennox heat pump. The technician (Zack) did an outstanding job in checking each individual piece of my HVAC system. He was both extremely thorough and courteous. He made a few recommendations on items I could take to make my system both longer-lasting and efficient. Thus adding value and longevity to my system without adding any additional cost. I would highly recommend this business without qualification.

They are very professional and did a great job fixing my furnace. The service I received was A++read more

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

I recently (within the last few years) had mini-splits installed all throughout my house. No less…read morethan 6 Heads and 2 outdoor units capable of 4 heads apiece. I had a three company bidding war going on to see who would, in the end, give us the greatest value for our system. It turned out that Aire Serv, through the owner's brother, gave us the best equipment for the best value. So we went with Aire Serv... and then I've had nothing but headaches since. 1. One of the six heads iced up thick enough make snowballs. One of the installers connected the refrigerant line from another head to it, so it iced over even though it didn't need coolant. 2. My largest head carrying the most load has had issues since very shortly after installation. I was told "there's nothing wrong", "there's not enough coolant", "there's too much coolant", "there's nothing wrong" again, "it's your fault", and finally one of their technicians correctly determined the blower wheel motor was defective and got it replaced, but not until being gaslit for no less than probably 4-6 technician calls. 3. When I went to purchase the maintenance agreement, the owner's brother never told me the price he was quoting me was for only 1/2 of my system. Imagine my surprise when the maintenance agreement was double the price. 4. One of the heads leaked water over my original hardwood floors and caused damage. Why? Because an installer didn't wrap the refrigerant line in insulation so it condensed and ran down my wall. Their fix? sand it down until you can't see the damage. 5. I was told by one of the technicians "I'm not sure this system was designed correctly. You probably need another head for your main living area". Awesome! So the system I purchased wasn't correctly sized or designed? That's just great! No wonder I feel like the system doesn't do a good job of keeping my living space cool in the summer time. 6. And now, I'm being told if I want to maintain my warranty that I have to purchase surge protection for over $1,500. It can only be installed by them. I can't get my own protection or contractor. I'm pretty sure a post hoc change like this is illegal, but I'm not a law professional. I would encourage anyone who is in law to look at this review and consider reaching out to get a class action together. From what it sounds like, Aire Serv is doing this to all of their customers. It's not OUR, the customer's fault, that Aire Serv did not have the foresight to consider that surge protection would be a great idea for installations... but they certainly are trying to make us pay for their hindsight. I would NOT recommend Aire Serv. If you have a modicum of handy homeowner skills, just get a Mr. Cool DIY system from home improvement stores for 1/4 of the price. Or better yet, just buy the $400 in window mini-split units that look like legacy window units and save 90% of the cost of install. If you don't or can't install it on your own, there are other HVAC companies, like Moon Air. Don't get me wrong, the system works 75% to my expectations. Mitsubishi makes great mini-splits. But go through another company other than Aire Serv - they are the problem.

I want to send a big shout-out to this company. I found them a year ago on Facebook to service my…read moreoil heater. What a pleasure to work with Jose and excellent prices. Totally honest, reliable and he's an under 30 something who is working hard to make his way as a HVAC technician and service provider. We just had Nazario HVAC install a 5 zone ductless Air Conditioning system. Our home is intense to say the least to work within as it was built in 1829. His estimate was very competitive and well thought out. His bid included 15 hours of labor. He exceeded that with about 40 hours. He DID NOT bill us - he stuck to and honored his estimate. That says so much about him, his work and business ethic. I can't say anything bad about our experiences with him. Please consider using this young man in the future.