The comment made regarding the credit department was that they not only sent the invoice to the…read morewrong address they didn't even have my correct phone number. Even after giving to them multiple times and explaining the lady was not helpful and refused to work it out. So this is why we left. But based on the response a year after my post it kind of represents the overall progress that is happening.

This is not a reputable company. They will show up to rip your tank out of your yard if you do not…read morepurchase propane from them often enough. It does not matter if the tank rental is paid up or not. This happened to me a year and a half ago with no forewarning. I managed to talk them out of taking the tank explaining I didn't need much propane as I only used it to cook with. Now, they have tripled the rental fees on the tank because I am not buying enough propane from them. They are aggressive, they are not honest and if they can, they will rip you off.

You feel good about those statements, Allison? Doubling down on the fact propane wasn't purchased…read morein 2 years? Apologies to Rudy, it was actually the snotty dispatcher Carol who assumed we must be getting some other provider to fill Delta's tank "because we hadn't purchased any propane since the tank was delivered". Well, the Delta tank serviced a guest house that sees little use and Delta's tank fill valve is locked by Delta; so it sure wasn't being filled by those dirty, competitive "others" and had not been refilled since originally delivered. Tell the story however you like. Beware of California propane providers, they collude and revel in anti-trust, anti-competitive, bad-faith practices by locking tanks and forcing customers to sign Adhesion contracts; Delta is the worst offender we've encountered to date. If you have the misfortune of living in California, and worse, in areas served by Delta, do yourself a favor and buy your own tank(s), It negates these weasel's ability to shake you down. Also, for the record, we're including a copy of the shakedown letter hereto; and, a picture of the lock that chicken-littles like Delta put on their tanks. Interesting Note: we also have Jack Griggs and Estrella Blanca propane tanks on our property AND THEY DO NOT PUT LOCKS ON THEIR TANKS because they're not scared of competition.

my sister was calling around about the price of and she called Delta Liquid energy. In the…read moreprocess, she was questioning them why they gave someone else a lot cheaper price and she said the lady that was talking to her basically said that's the way it is and hung up on her. Didn't say goodbye or anything. Not very professional. Went ahead and got the for $.60 a gallon less from someone else. Randy

Lovewells customer service is top notch! We would highly recommend utilizing their services…read more Propane is reasonably priced, communication with the customers is stellar, & no hidden invoice fees. When the tank was delivered the guys were on time, friendly, helpful, & professional. They are honest & very reliable!

Truly appreciate the excellent service you get. Always giving helpful advice and very professional!read more

This cardlock station belongs to the Pacific Pride Network with Unleaded, Premium and Diesel fuels…read more Propane, air, water and Rest Room facilities are available. I've been getting my gas here for years. The facilities are well maintained.

Called to see if they could light an elderly relatives pilot light on gas water heater as she had…read morebeen without several days. Service man "Ed" took care of problem right away. Communicated with me to assure she was taken care of. Lady called later to check to see that my relative was doing alright. Just thought there was sense of good customer care and concern. Thanks again Dassel's, and especially "Ed"!!!

Best place for propane and tank repairs anywhere. Fixed my leaky tank and added a level gauge in…read morerecord time.

Love them. They are always responsive. Deliver when they say they will. Driver is nice. Good…read moreservice.

They are hard to get a hold of and payment has to be done online. There is no in person customer…read moreservice. We had so much trouble just making out payment online since your email had to be added to account. Then it took hours on the NY customer service line to get help with it all.

We've been calling for over a month to have our tank removed. At our local office-No one answers or…read morereturns our calls. This is my second attempt to have the tank removed. It's currently scheduled for today. At this point I believe y'all owe us abt $600.00 for never crediting our account(had been with Kramps for 5 yrs) with discounts we were promised. We were repeatedly told we were being given the Veterans/Senior discount. Not once was it included in our statement. When we specifically asked abt the discounts Kamps stated they thought they were being applied. Unprofessional, exorbitant propane rates, no discounts, tank rental fees, other unexplained fees on our statement.

They find extra charges like a "minimum usage" fee for not using enough propane-They did remove the…read morefee but I had to call- repeatedly. Arg! They did this same thing again two years in a row. It is ironic that "no hassles" is part of their descriptions.

Joke of a company, do not be mislead by their advertised prices. Service is slow and propane cost…read moredoubled from what I was originally quoted. General Manager refused to send out a technician until the following day even though they offer "emergency 24 hr service" according to their website but he couldn't remember the price when I asked about this. Much better propane companies in the area, spend your money elsewhere.

Very convenient and useful stop in Tulare along the 99 freeway…read more It's clean and bright inside, with both a McDonalds and a Subway. Both fast food places look newer and relatively spacious too. Plenty of convenient parking in front.

Love that this Pilot has a special pump for Moterhome or RVs just pull thru. We stopped here twice…read morefirst time the restrooms where decent we picked up Taco Bell the gentleman was nice (little heavy man) I like how they make your food right in front of you. However, the second time passing thru we grabbed some Taco Bell but this time the lady at the reg. was changing the reg tape seemed to be in a hurry a young man helped prepare the food she had taken the potatoes behind the food line which i believe to heat them in the microwave they where so hot I couldn't hold the bowl let alone eat them, waste of money. We all know what happens to microwave cheese-(gross). The restrooms where awful they stunk like pee. The floors were very dirty you can defiantly tell they hadn't been mopped in a while. Parking lot was clean, the store was clean and stocked.

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.