This business is everything that's right with American Small Business - here's why:
My husband has a friend that played defense for the University of Texas back in 2005-2008. This friend's wife made him get rid of his khaki cargo shorts with a drawstring waist and a Longhorn helmet logo on the front left leg and my husband inherited them. He LOVES them. L-O-V-E-S LOVES them. So, being the good wife I am, I decided to find him about 4 more pair. Simply going off the "Specially made for RB Sporting Goods" label in the back waistband, I hit up Google and found RB Sporting Goods.
I emailed them on Wednesday at 9:15 pm. I had a response from the "RB" in "RB Sporting Goods", Rodger Bruce, by 8:11 am the next day, stating that they stopped carrying that particular style back in 2011, but if I'd let him know what size my husband wanted he'd head down to the UT equipment room and see if he could find any in his size. By Friday evening he confirmed he'd found 5 pairs in my husbands size (score!) and was willing to sell them to me at a discount (double score!). I thought he was based out of Austin, but it turns out he's in Dallas - I really hope he didn't make a special trip just for me, but if he did - even more kudos to him!
Mr. Bruce went way above and beyond helping out some crazy lady in Virginia on a one-time purchase, so I can only imagine what he does for his repeat customers that order stuff season after season. It almost makes me want to start my own sports team just so I can give him more business!
If RB Sporting Goods isn't handling your sports teams needs, they should be! read more