This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

With everything in the world seemingly getting so much more expensive, Academy seems like one of…read morethe only places I go, where i look at things and think "that is a decent price for that". They have a good selection and all the sports gear you need and a pretty decent selection of athleisure wear.

Service .. staff is not very helpful or courteous . The many times I've been there. I had to go…read moresearching for a staff member to help me .. Over all selection varies. Sometimes they have a lot of selection and then sometimes not especially with the women's apparel. Seems to have an abundance and no shortage of Men's apparel compared to then women. But I do recommend the place. Because the value. And merchandise prices are reasonable. Especially when it comes to the shoes.

This place is extremely misleading. Although there are signs in the store that state that apparel…read moreis 50% off and when you ask the employees what items are marked down they state "all apparel", that is incorrect as it is only the items that have a "2" on the tag. This would've been nice to know before we got to the register! On one instance I pulled the sticker off a $35.00 Nike shirt to see what the original price was at a normal store. To my surprise, the shirt was originally $35.00 and there was literally no discount applied. For me, coming here was a waste of time as I could've went to a regular Dicks Sporting Good and saved the gas of traveling across the metroplex. Hopefully this review saves another person some gas, time and actual money!

Went in looking for a Dallas stars jersey for a present today but knew nothing of the Dallas stars…read moreluckily for us the two male workers who were on the clock guided us through everything. Explaining what players were the best pick and best material and overall which would be the best present.Although they didn't have the jersey at this location they called other ones and were able to get one on hold for us.In the end we got the jersey and were very satisfied with the customer service at this location!!

I have waited days and been on hold for hours, never called back!! The worst company I've ever…read moredealt with. The returns are impossible. Couldn't print a label . So tried to have it emailed. Oh no!!!!! You only get one chance and then you cannot submit again. And .....after all this, I have to pay $7.99which will be deducted from purchase price!!!! I waited 2 days for another response another time . I'm on call back. Do not ever use this to order anything on line!!!!!! Unfortunately they do not care about "customer service" all of the other large companies do!!!!!! What matters is money. Do not ever use this company for anything. Tons of other companies to order from!!!!!!

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

Went here last year before our big trip to Yellowstone National Park and they had a huge selection…read moreof hiking packs and other gear that we needed. I also really appreciated how patient and helpful the people working in the shoes area were. They were very kind and willing to work with my daughter who has always struggled to find comfortable shoes and they let her try on so many different pairs until she found the ones she felt confident in. Great location that's larger than others I've seen, so it also has a great selection!

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.

Who does not like Grandscape?…read more Atmosphere/Ambiance - 5/5 -The place is HUGE with so many businesses. The area has every type of cuisine that you can think of. I am so glad it is close by. Staff - 5/5 - Every place we go to, everyone is friendly and helpful. Even the officers that patrol the area are nice and courteous. Food/Drink - I will have to switch it up as this is more of an area versus a single restaurant. So if you have never been to this area, you are missing out. They have the following: - Andretti's Racing (think of Dave n Buster's with Go Carts) - Indoor Golf (Puttery) and Outdoor Golf (Popstroke). Fun fact, but popstroke has a hidden playground for kids in the back. - Turf area for kids to play and mini concerts. - Scheels - Ferris Wheel - Underground area with a speakeasy type bar. Overall, this place has everything, and we usually come at least once a month.

This Place is not a good place to live if you are wanting great HOA in terms of parking and loud…read moremusic. It is almost impossible to contact the HOA and they do absolutely nothing to improve neighborhood. Also if you are considering moving your property value will decrease not increase. And last but not least once you purchase there is absolutely ZERO communication from management and worst problem is LOUD MUSIC and absolutely no one uses their garages.

Sold me damaged shoes and refused a return, manager lied and said Nike at Northpark would reimburse…read moreme with a new pair and when I spoke with them they said that was a flat out lie. Wasn't even able to wear the right shoe that was damaged in store they only provided the left shoe (right in the photo) for me to try on so I couldn't see the damaged right shoe before purchasing. The left side of the right foot shoe is cut where the laces are anchored it's unwearable.

The employees were rude to me and when I bought the shoes the shoes weren't even my size and they…read moresaid no refund even tho the employee told me there is refund.

This is the place for anything local or regional sports team related! Pro teams, College teams, you…read morename it! They've got the Dallas Cowboys, Texas Rangers, Dallas Maverick's and Dallas Stars all covered. Shirts, jackets, mugs, glassware,... Great selection and easily found what we were looking for. The prices are not the lowest but it's convenient to walk in and out with exactly what you needed.

While visiting Texas, I stopped at Rally House in Plano (near Dallas). The store is very clean,…read moretons of merchandise and a very sweet and knowledgeable young man that waited on us. The only problem, and it wasn't the young man's fault, was I came in looking for Dallas Wings merchandise (the WNBA team of Dallas). They had not 1 thing! Not a sticker, magnet or ANYTHING! They did have every other professional sport and every college in the Dallas area and tons of merchandise in each. But, NO WNBA! At all! That is a shame.