In my humble opinion, Ray and team are consummate professionals. Not only did Ray walk me through…read moresome of the nuances of pool ownership, answering my 500 questions (which could probably be answered via Google or YouTube, honestly) and walking me through my personal pool layout/setup, but he did it all without expecting anything. We had Ray remediate a few issues with the pool: patching the liner and correcting some of the plumbing that decided it would strip and leak upon opening the pool (our pool is over 16yrs old). I found that his knowledge was refreshing, his attitude was positive, and his prices were very reasonable. Even if you have more than one estimate, I honestly would recommend you at least call Ray for another. It doesn't hurt you and can only benefit your situation to have a solid expert opinion on your money pit...I mean pool.

Great sales, minimal support. Still waiting on service call left 3 weeks ago about leaking pool…read more They can sell pools, minimally install pools but once check clears, good luck. While still waiting on a return call, 2 other pool companies have come out for quotes and service. Both have said they make good money fixing what Anchor has done.

Really terrific company. Scott and his team are very knowledgeable and I feel like they do a…read morefantastic job.

I had a fiberglass pool installed by Watermark Pools in July of 2020. We had planned the install…read moresince last summer and until the completion of the pool, communication with the company and it's employees has been great. They kept us informed and up to date on all the steps. Upon installation they worked hard, did a great job and cleaned up everyday. They went the extra mile on what they did.

Went by and they were closed a few months back. New guy opened and he's clueless. It's like he…read morebought the business but never seen a pool.

Important clarification: This business was not sold. Just Add Water Pools and Spas was closed by…read moreour family. We are not affiliated with or endorsing anyone currently using our former name or attempting to reference our history to gain business. No one was given permission to take over the business or represent our customers. Our father, Paul Perkins, built this business with pride, skill, and decades of trusted, referral-based service -- and we take that legacy seriously. Misleading claims about ownership or affiliation do a disservice to the standard he upheld. Brian Perkins continues to offer pool services independently. Anyone who knew and trusted our work can contact him directly. We truly appreciate the support over the years and want to ensure the facts are clear.

Needed to have concrete pool repaired and painted. Wanted…read morehalf of the money upfront to "hold a date". Chris Ramsey and his "crew" of 2 showed up for the first time 40 days after he took our money. When they did show up they worked a total of 3 hours each day. Mastercraft Pool Builders is also VERY expensive. He spins a good tale on the amount of work needed to be done. Ramsey was also extremely rude and disrespectful in his texts. I would not recommend this company.

I will follow up in a few months. We have contracted Chris to start our pool and spa in the next…read morefew weeks. Everything has been very good. Upfront, honest, very professional in his work. Can't wait to get started. Confident he will do a great job for us.

First. This isn't about the Middletown store and I will say the tech they sent out, Andrew really…read morecares and is knowledgeable. Good guy. We bought a $11,747 spa for my wife's arthritis at the Kemper Rd. location - upon delivery they dropped it off with an instruction packet and that was it. We used the frog system to keep it clean, soon after we had major heating problems where it would get up to 108°, we even got a email from Jacuzzi telling us not to use the tub until the problem is corrected. Eventually the tub started leaking and a perfect 4 to 5 inch circumference around the tub. Technician came out SEVEN different times over a 5 month period - seemed to clear the water up at times however it would still not stay at the temperature we put in the keypad. They called the leak a moisture ring however it was a leak, it went all the way to our window well in perfect radius. We documented all with pictures, text messaging, video, a log of the entire ordeal. They sent a message today basically blaming us for having dirty water in first month and that's why the problems are here six months later. Dishonest, will not accept responsibility for a defective even though the technician admitted he could not fix the tub. Just forewarned if you buy from them they will not refund or replace the only want to keep trying to fix it. After seven visits at what point do we say enough is enough? we had to hire our family attorney to start a process against them. We drained the tub and now they're telling us to fill it back up so they can come back out for the eighth time. Always heard good things -one of the most disappointing experiences as a consumer I've ever had. It's a shame they are trying to put it off on dirty water the first month six months later when they've been out seven times and have said they can't fix it. Horrible purchase on our part. Don't fall for the smiles in the retail store.

Great place nice show room and very good prices sales staff ready to answer all your questions and…read moregive advice. We needed some warranty work done, and Andrew was right out to solve our problem.

Call this company! You will not regret it! I called several well rated companies, and J&J was one…read moreof the most reasonable. I chose them because Jamie was very knowledgeable and informative. She sent 2 electricians out to do the work. Jimmy and Eddie were very professional. They were on time, which is rare these days, worked diligently and once completed showed me their work and asked if I had any questions. Jamie was very communicative and responded quickly to emails. I cannot say enough good things about this company, and I would not hesitate to use them in the future.

Chris at Easy Living Pools is the kind of professional every homeowner hopes to find. When I called…read morehim for help with a pool construction project that had gone terribly wrong, he came to our job site that very same day. With over 25 years of experience, it was immediately obvious that he knew exactly what he was looking at. He thoroughly assessed the work, explained the issues in a way I could understand, and provided an honest, expert opinion without ever making me feel pressured. Chris worked with me to develop a practical game plan, quickly put together a fair quote, and was even willing to fit our project into his schedule on short notice. Throughout the entire process, he was incredibly knowledgeable, patient, professional, and genuinely kind. His willingness to help during such a stressful situation gave me clarity and confidence when I needed it most. Although we ultimately ended up moving forward with the original company after they agreed to correct the issues, I will always be grateful for Chris' guidance, integrity, and generosity with his time and expertise. Looking back, I truly wish I had hired Chris and Easy Living Pools from the very beginning. It would have saved us an incredible amount of stress, time, and uncertainty. It's rare to find someone who is so willing to help, even when there's no guarantee they'll get the job. If you're considering building a pool, do yourself a favor and call Chris first. His experience, honesty, and commitment to doing things the right way are exactly what you want in a pool builder. I recommend him without hesitation.