Sam saved my holiday weekend! After a do-it-myself project went the wrong way, I called Sam on…read moreFriday of Memorial Day weekend at 4:50pm. He answered! Even though he was so busy and had 5 other houses to tend to, he added me to his list!!! I texted him a photo of my problem. I basically cut off the entire water supply to my house! He texted when he was on his way and promptly came over! He was professional, friendly, understanding & had my water line fixed FAST! So very grateful to Sam at Kings Plumbing! I will be recommending him to all my family, friends & patients I see in my office!

I was quoted $190-290 for a kitchen sink clog. I had to wait 5 days for the appointment. When they…read moregot here, it only took an hour to complete the job, but the company tried to charge me well over $400, saying it was a complicated job! Definitely felt taken advantage of, and there was a lack of transparency. They acted like they were doing me a favor to honor the $290 quote. I would not recommend them to anyone. They said they would come back to look at the vent, but I never heard from them again. Good riddance.

We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of…read moretime and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing!

Amazing Quality. Great Customer Service I will use Hardy…read morePlumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly

Loved everything, came out within the time they said, diagnosed issue, fixed it in a timely manner,…read moreand price not to bad for emergency call ..will use them again

I had a plumbing issue I called and they had somebody out the next day. The service was outstanding…read moreand very reasonable.

No one ever wants to get to the point where they have to call repairman... But I'm so glad this…read morerecommendation caught my attention. Very professional, insightful, and pleasant to do business with. I will definitely keep his number and use his service, when needed. Thank you. Loveland, Ohio (7/17/26) Note: He repaired my AC unit, while kneeling in the pouring rain. He's a good dude, with a wonderful work ethic. Nice to see.

Absolutely wonderful work, their prices seemed reasonable to me. I will continue to have them…read moreinspect my furnace and a/c. i would highly recommend these guys

There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

We needed a new water heater and after contacting several companies that all gave us either…read moreoutrageous quotes, long wait times for service, or tried pulling one over with fancy unnecessary warranties someone recommended Crew Plumbing. Not only did they beat all the other companies prices they also came out the next morning. They were quick, efficient and extremely knowledgeable. Ted also messaged me to check to see how it was going. We're extremely pleased and will definitely be using them again!

They came out to help someone I know and she just raved about how pleasant, and knowledgeable they…read morewere. They also were able to fix her 6 month long issue, after three failed attempts using a company through her home warranty company, within 3 hrs. She was so happy about it that even I feel compelled to write about them. Kudos!

Professional and helpful, found additional problem upon doing his work and helped address issue…read morewithout having to make another appointment. Great value for his work.

I've been patiently waiting for the completion of a job that started about 6 months ago. The…read morecompany has several names: AL the Plumber, Smithy's Plumbing, ALVIS Plumbing Experts, ALVIS Plumbing, but it's the same plumber (Alvis "AL" Smith) and the same unprofessional staff. This job was for the removal of a boiler and water heater and the install of a combi boiler, which provides home heating and hot water to the home. It's been over 4 months since I paid the 2nd half of the ~$7,500 project, one which is still only half-complete. The company has scheduled and either cancelled or no-showed for 9 appointments since then. Why did I pay for a job before it was finished to my satisfaction? Because Smithy's/ALVIS/AL refused to unload the combi boiler and start the install until they received the 2nd half of the payment. Sure it was a red flag, but at that point, I'd paid for half the job and had nothing to show for it and they threatened to return the unit if I didn't pay the remainder, so I did. Once payment cleared, AL installed the tank and connected it to our home water, but said didn't have a couple parts he needed for the boiler portion of the install. He left for the day, including leaving the old boiler outside in my front yard rather than hauling it away, and has never returned. I've scheduled several appointments since then between May-July, but all were either cancelled by Smithys/ALVIS/AL or they were no-shows. Appointments were cancelled for several reasons, all of which could be valid, including: running late from another job, missing parts, Al late returning from weekend travel, helper not available, death in the family, and "mandatory legal transition." However, since July 29, they seem to just be ghosting me - not returning texts or answering calls. I'd like them to finish the work that has been paid for.

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.

Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It was okay. The staff did their job and the place was fine, but the overall experience felt pretty…read moreordinary. Nothing terrible happened, though I expected a little more.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

I recently hired Nixco Plumbing to install a new sump pump and battery backup…read more Chris and John arrived on schedule and completed the work quickly and efficiently. After finishing the installation, they took the time to walk me through the system's features and explained what to do in the event of a power outage. They also kindly answered several questions I had about my reverse osmosis system and water softener. I was so impressed with their knowledge and professionalism that I purchased a Nixco Value Plan Membership for my future plumbing needs. Thank you Chris and John for the excellent service!

Look at all the other 1 star reviews for similar predatory prices…read more I have a simple shower valve replacement, the wall is already cut open in the room behind the shower. It's a matter of using wrenches to remove the old valve (4 pipes attached) and using wrenches and plumbers tape to put the new one on. Simple, but still not something I am confident enough to do myself (yet). Nixco sends a tech out, and quotes me over $1200. Let that sink in... $1200. No cutting, no drywall, should take maybe 30 minutes tops, unless some 'problem' is discovered. $1200 I think the tech knew as well, because as soon as I saw that, I chuckled and asked "What's involved in getting to that price?". He looked at the floor and quietly said "well, uh, that's just what the labor involved, uh..." I said, you can stop there, no thanks. I called Nixco just to half complain but also half give them a chance, like are you standing behind this quote? To which they gave me the typical "we'll pass it on to the service manager". I'm not using them again. I ran in to this kind of set up with Apollo. The quotes seem absurdly high, but also the tactics seem like that of old school used car salesmanship. He looks at the project, goes to his van for like 10 minutes, then comes back. He's likely calling in to someone that's guiding him on the price, and they are seeing what they can get away with. Or, and I'm just speculating here, the techs are getting some kind of commission on the overall price. There doesn't seem to be any drive to get the job done quick and efficient. I'm just scared for people that don't know any better that fall for this. I used Nixco on one other project, where the tech had to cut in to the wall, saw pipes, weld new pipes, and attach valves. So much more involved than this, and that job was under $900. he rationalized it to me that having to cut in to the drywall, cut/weld pipes, is more labor intensive and more complex, so I went with that. Compare to this job, which involves none of that, and it's $1200?! Don't use this company. ----- UPDATED ------ So, i'm responding to the response I got with the cost breakdown, and follow up from another local Cincinnati service below. "licensed and trained technicians": sure, goes in to the hourly rate, right? That's $400 per hour, correct? "quality materials designed for long-term reliability": what materials? Maybe a foot of copper and some solder? "proper installation methods (not temporary or shortcut fittings)": you charge extra for install things properly? what's a temporary install? duct tape? "warranty coverage": warranty on what? I bought the valve at another store, you're just installing it. if it's defective, that's not under your warranty is it? "insurance": sure, cost of doing business, but am i paying the whole monthly premium for this one job? "and the accountability of standing behind our work": Customers have to pay extra for this? How about, do a good job, and make people happy. If you made a mistake that requires follow up, do that, at no cost. Don't heavily pad the bill in case you make a mistake and have to fix it. FOLLOW UP on the project: I found Russell Plumbing Inc. (513-561-2804), and they were great. It wasn't an emergency, but they said it's a relatively small job, and could squeeze me in early. Came out about 830am the next day, done by around 1030am. $275. Nice people, didn't disappear in their truck for 20 minutes to work up a quote like a used-car salesman, got it installed, cleaned up, and moved on. Give them a call! I'll write them a great review as well.