Sam saved my holiday weekend! After a do-it-myself project went the wrong way, I called Sam on…read moreFriday of Memorial Day weekend at 4:50pm. He answered! Even though he was so busy and had 5 other houses to tend to, he added me to his list!!! I texted him a photo of my problem. I basically cut off the entire water supply to my house! He texted when he was on his way and promptly came over! He was professional, friendly, understanding & had my water line fixed FAST! So very grateful to Sam at Kings Plumbing! I will be recommending him to all my family, friends & patients I see in my office!

I was quoted $190-290 for a kitchen sink clog. I had to wait 5 days for the appointment. When they…read moregot here, it only took an hour to complete the job, but the company tried to charge me well over $400, saying it was a complicated job! Definitely felt taken advantage of, and there was a lack of transparency. They acted like they were doing me a favor to honor the $290 quote. I would not recommend them to anyone. They said they would come back to look at the vent, but I never heard from them again. Good riddance.

We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of…read moretime and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing!

Amazing Quality. Great Customer Service I will use Hardy…read morePlumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly

Loved everything, came out within the time they said, diagnosed issue, fixed it in a timely manner,…read moreand price not to bad for emergency call ..will use them again

I had a plumbing issue I called and they had somebody out the next day. The service was outstanding…read moreand very reasonable.

No one ever wants to get to the point where they have to call repairman... But I'm so glad this…read morerecommendation caught my attention. Very professional, insightful, and pleasant to do business with. I will definitely keep his number and use his service, when needed. Thank you. Loveland, Ohio (7/17/26) Note: He repaired my AC unit, while kneeling in the pouring rain. He's a good dude, with a wonderful work ethic. Nice to see.

Great service. Used this business for many of my HVAC and plumbing issues. Very flexible to work…read morewith in regards to scheduling and letting me buy water heaters directly to safe money.

There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

We needed a new water heater and after contacting several companies that all gave us either…read moreoutrageous quotes, long wait times for service, or tried pulling one over with fancy unnecessary warranties someone recommended Crew Plumbing. Not only did they beat all the other companies prices they also came out the next morning. They were quick, efficient and extremely knowledgeable. Ted also messaged me to check to see how it was going. We're extremely pleased and will definitely be using them again!

They came out to help someone I know and she just raved about how pleasant, and knowledgeable they…read morewere. They also were able to fix her 6 month long issue, after three failed attempts using a company through her home warranty company, within 3 hrs. She was so happy about it that even I feel compelled to write about them. Kudos!

I've been patiently waiting for the completion of a job that started about 6 months ago. The…read morecompany has several names: AL the Plumber, Smithy's Plumbing, ALVIS Plumbing Experts, ALVIS Plumbing, but it's the same plumber (Alvis "AL" Smith) and the same unprofessional staff. This job was for the removal of a boiler and water heater and the install of a combi boiler, which provides home heating and hot water to the home. It's been over 4 months since I paid the 2nd half of the ~$7,500 project, one which is still only half-complete. The company has scheduled and either cancelled or no-showed for 9 appointments since then. Why did I pay for a job before it was finished to my satisfaction? Because Smithy's/ALVIS/AL refused to unload the combi boiler and start the install until they received the 2nd half of the payment. Sure it was a red flag, but at that point, I'd paid for half the job and had nothing to show for it and they threatened to return the unit if I didn't pay the remainder, so I did. Once payment cleared, AL installed the tank and connected it to our home water, but said didn't have a couple parts he needed for the boiler portion of the install. He left for the day, including leaving the old boiler outside in my front yard rather than hauling it away, and has never returned. I've scheduled several appointments since then between May-July, but all were either cancelled by Smithys/ALVIS/AL or they were no-shows. Appointments were cancelled for several reasons, all of which could be valid, including: running late from another job, missing parts, Al late returning from weekend travel, helper not available, death in the family, and "mandatory legal transition." However, since July 29, they seem to just be ghosting me - not returning texts or answering calls. I'd like them to finish the work that has been paid for.

Professional and helpful, found additional problem upon doing his work and helped address issue…read morewithout having to make another appointment. Great value for his work.

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.

Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It was okay. The staff did their job and the place was fine, but the overall experience felt pretty…read moreordinary. Nothing terrible happened, though I expected a little more.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

We had Ken Neyer do work for us in a home in Lawrenceburg. After we moved we we checked if They…read moreserviced our area. We found out that they merged to create Nixco and we were happy to ask them for work we needed. Jared was great with his communication, professionalism and work ethic. We have a couple of other things that he gave us estimates. I will definitely go back to Nixco for necessary work.

Chris Mclure did our backflow testing. We had a service window and I had a conflict toward the ends…read moreof that window. They were able to make is the first appointment of the day. They are professional, and responsive. I would absolutely use them for other plumbing needs.