Wow! Was I in shock when I went to pick up my car yesterday for a very simple issue, it didn't start, but I knew it was either the battery or the starter, I get a call saying it was the starter, and it had a leak, needed a valve cover? It was going to cost $534 with taxes, of course I was not happy with that cost, but I thought the valve cover and leak sounded like a bad thing, as I was told all of the oil could leak out, so I approved the charges, but when I pick up the car and I actually looked at the breakdown of charges, I was in holy shit shock! As these people charged me $318 for a damn battery! I immediately said to them, you guy's charged me $300 bucks for a battery! Well he immediately says, oh but it's an Interstate battery, the best, I told Roger, my car is 23 years old with 200,000 miles on it, why would I buy a $300 battery for it. I assumed they would do like all other shops that get parts at local auto shops, like I was told they were doing, getting the parts locally, getting a battery from AutoZone is what I assumed. Not an Interstate battery that they have right there in their shop. So I drive off, immediately I feel it pulling back on me, but when I brought this to his attention, he drives it and nothing happens, he offers a $50.00 refund, my son who paid accepts, we drive off, we decide to stop for ice cream, as I'm sitting there, I immediately notice my driver's side front headlight cover is gone! I told my son, look my headlight cover is missing. I know my car like the back of my hand, I notice any and all things with it. So I call them back I said "now my headlight cover is missing", he says hold on let me check, comes back and says "yeah I checked with my technician, and he says he only touched the battery", I said "of course you guy's are going to say that", don't forget there was a leak, but the headlight cover missing is on the same side the battery was changed. After all that, I'd had it, I said, "I'm done", needless to say, my day was ruined, as my car is doing things it didn't do before, and missing something that wasn't missing before, and I'm looking at a battery that costs more than the car is probably worth. So, no, my experience was not a good one with this place! read more