Had a piece of hard plastic stuck on a tire, causing a slow leak. We were headed back to Arizona…read morefrom a long road trip. Stopped in, greeted with a friendly counter person, told us it would be about 30 min, it only took about 15 min with a packed lobby (which should tell you something). Two other folks said hello, and one offered us some water. They were extremely friendly, quick, and fixed the problem. The cost was minimal. I'm coming here if I ever get a flat or need tire service near Belen.

I was charged $50 for a " diagnostic test" and they said my upper ball joint was broken so they…read morecouldn't do my alignment. I went home and got the parts to do it and upon inspection my car did not need a replacement, I even took it somewhere else and they said "it's perfectly fine". What a scam, they were insistent I pay for it to get done there- glad I didn't.

I wasn't sure about going to the shop. They did open up a little late the day I was there. But they…read moreare truly amazing. Not only did they get my car in and out real quick. But they charge me even less than their original estimate. I came in for a steering issue. Needing a new lower control arm and a tire rod. They were bent from when I plowed through a curb like it owed me money. Not only did they come in under their estimate, but they fix the traction control module as well for free. I will probably be taking all of my future business to them as well.

You won't find more honest and genuine mechanics anywhere! Me and my family have been going to them…read morefor years and they've always provided good service, transparent prices, and have never tried to oversell us or mislead us. Those are rare traits in a mechanic and I really appreciate that! Plus they're local and family owned, which allows them to be flexible and willing to adjust to your needs.

Feeling VERY taken advantage of! Have family members that use them and we have used them for other…read morethings and been satisfied, but had an oil change recently ... that's what I asked for and came to pick up... $380!!! They added some extras I never agreed to, to the tune of an extra $188! I'm too much of a wuss to complain at the time, but not happy about it! I guess my advice would be to be specific about what you will pay to have done.

To begin with, they dealt with the insurance company for me. Then, not only did they repair and…read morematch paint exactly, they washed the car inside and out. They called regularly to let me know their progress and expected finish date and time. These guys enjoy their work and hope you'll see the effort they put into that work.

Went in to get ballpark estimate for minor issue on my vehicle and spoke to Joe. He actually went…read moreoutside to look at the issue, assess issue, fix issue at no charge. He said if it continues..bring it back in. Thank you and God Bless yiu, Joe. You are an asset to this business.

I took my truck to Charlie's again and had another great experience. Quality work, friendly, and…read moreprompt service. Highly recommend.

Do not take your car here if you care about your safety or your vehicle…read more They had my car for 6 months. Every time I asked for an update, I was told something different, either another part needed replacing or they were still waiting on one. When I finally got the car back, it still wasn't right. I've now had to bring it to another shop just to fix what they messed up. The alignment was fine for most of that time until Sanchez replaced the lower control arm. After that, the tie rod was stripped and had to be replaced. When I finally got a real alignment done, the tech had to tighten every bolt Sanchez touched. He actually pulled me aside thinking I had tried to do the suspension work myself. Honestly, I wish I had. Now I've found out they installed the wrong size strut altogether. At this point, I really just wish they had said they weren't qualified to do the job instead of risking my safety and wasting half a year of my time.

The person who answers the phone and does the quote was rude. I called her the next morning and…read moreshe said she would call me back in "minutes" to give me a new quote for a change I made. She never did, so after waiting 3 days I went to Charlie's Paint and Body. They had my truck looking good and a new mirror in about an hour. Sanchez was going to have me wait a week, charge $950.00, and keep my truck for several days. I have used Sanchez several times in the past and was very satisfied. After this experience I will not be going back.

Thanks for your honesty & extreme kindness because I was panicking about being Locked outread more

Quick and competent. Brought my overheating van in late Tuesday, had a diagnosis and estimate…read moreWednesday, fixed and ready for pickup Thursday. The faulty hoses were replaced with high quality parts and I couldn't be happier with the work or the price. I'll be confident bringing my van back to this business.

I would strongly caution anyone considering doing business with Three Blind Mice Enterprise…read more My mother's vehicle was taken in for what should have been a simple oil change and tire service. She is a senior citizen living on a limited income and works incredibly hard just to make ends meet. She cannot simply go out and replace a vehicle when something goes wrong. After the service, her transmission failed, leaving her without reliable transportation. Based on what we were told, transmission fluid was removed during the service instead of a proper oil change being performed. What should have been routine maintenance turned into a devastating and costly situation for my mother. What has made this even more upsetting is the complete lack of accountability. We have repeatedly attempted to contact the company to discuss what happened and find a resolution, but our concerns have not been addressed. The lack of communication and willingness to help has been incredibly disappointing. Watching my mother struggle through this has been heartbreaking. A simple service appointment has left her facing expenses she cannot afford and without the transportation she depends on. Based on our experience, I would urge anyone considering this business to proceed with extreme caution and do thorough research before trusting them with their vehicle.

If you would like a real down to earth family experience, this is where you would want to go for…read moreanything car related. I don't mean the kind of family that takes you for every penny you have, we all have those. I mean the kind of family that treats you like they've known you all your life and is truly happy to see you even though you've never met before. That's the kind of treatment you will get at TBM Tire service In Belen New Mexico. There are no finer people than Krista and Michael to help you with whatever you need. After installing a bumper on my husband's 1996 Chevy Silverado they noticed that the shocks were bad, along with the tie rods. He was looking for something to make his truck look better and instead they found something that made it safer for him to return to Arkansas from New Mexico. They even called him the next day on his way home to check on him and see how things were going. You don't find mechanics like them these days. Everything they did for him was above and beyond what was even expected. If you're anywhere in that area and you need good down to earth Christian People to work on your vehicle, let them know that Tony Harp from Arkansas sent you!!!!!!

I unfortunately had my car breakdown right infront of their shop. The owners and staff were so kind…read moreto me and helped me when I was in need. They helped diagnose my car even though they were closing they stayed extra to help me. I will be going back for an oil change as the customer service was amazing and would want to give my service to people like this.

Excellent service fast quick and very friendly told me the Cost upfront and that my filter was…read moregoing to be a little higher than a normal spin on filter. Would highly recommend for any Oil Change service you might need.