it was delicious and every time I eat it I am left happy. The staff was super supportive and got the food out to me super fast. I was very happy! read more

I've been a customer of R&R since it was founded. It's always been terrific, local barbecue. Believe me when I say this has changed. They've been bought out by corporate overlords who have prioritized profit over quality and service. I ordered a new menu item: baked potato. It was a good size baked potato, where the outside of the potato was nice and crisp and warm. It had a twice baked potato-like filling, which was cold, straight out of the fridge. And then it was topped with your choice of meat, which was hot. I took it back to the manager, let him know the center was cold, and he looked at me like he couldn't care less, but said he would replace it. The next one came out a few minutes later with exactly the same problem. I took it back to him who, again looked at me like he couldn't care less and when I actually asked him "you don't even care do you?" He literally said "this has never happened before." Excuse me, it happened five minutes ago and I'm pretty sure it's a procedure at this point. The manager did not go to the cashier to help refund my money which I'm pretty sure was never refunded. Basically I just got charged for the next item I ordered, although the cashier did apply a coupon out of the goodness of her heart.. Looking online this appears to be standard operating procedure at R&R now. We will not be back. read more

Always love some good BBQ best in Utah. Friendly service and fun atmosphere! Pork nachos are always a hit. read more

R&R BBQ - Half Nachos - Barbeque Near Me - Midvale, Utah

SO INCONSISTENT! This place is definitely going downhill -- which makes me so sad. It's a more expensive dining option, and the quality is never the same from visit to visit. Our last visit was AWFUL. We went at 8:06 pm -- they don't close until 10 pm and when you walk in it shouldn't look like they closed at 8 pm. Everything taken down, food like it's been in the warmer for hours. The pork was SO dry & not good. (I wish I had taken the lid off my mac & cheese, so you could see the quality of that too, but you can kind of tell through the lid.) We used to frequent this location 2 to 3 times a month, but due to the quality don't go very often. When we decide to give it a chance again we are usually disappointed. read more

R&R BBQ - Pulled Pork Sandwich - Barbeque Near Me - Midvale, Utah

UPDATE: I sent an email to R&R BBQ, like the company had told me, but never received a response. Fast service for the lunch time rush. Our table wasn't the most clean table, but we had somewhere to sit. I had the burrito with brisket. For the price, I would have expected more brisket. The burrito fell short based on the price and the amount of meat in it. The crispy fries and cabbage were a nice addition to the burrito. The tomatillo salsa stole the show and was my favorite. The burrito was good, but don't expect very much meat in it. read more

R &R BBQ never disappoints! I try something different every time we go. Can honestly say every meal has been so flavorful. The pricing is totally worth it. My favorite so far is the brisket sandwich added coleslaw and extra pickles. The French fries were super crispy too. Spicy BBQ is my go to for the sauce. read more

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Good bbq small portions but good, clean restaurant. Went when they were busy but got my food on time and still warm. Prices could be better but overall good bbq and it's close by. read more

Casual BBQ with friendly service and relatively quick. Good for groups as easy to find seating. For a casual BBQ place, the food is good and a variety of sauces to choose from. read more

The food was great five stars. The staff, was a mixed bag. The cashier, was great she knew everything, and was very helpful. The other stuff that I could see, was standing around doing nothing. The condiments were empty, and they were still doing nothing. So three stars on the staff. Cleanliness, if kids can write their initials in the grease on top of the tables, it's probably time to clean them. Cleanliness, one star. read more

Had to call several times to get someone to come out and take my order. Was informed out of ribs at 3:30 in the afternoon??? Pretty piss poor--BEFORE dinner out of ribs. Winco right there--head on over! read more

Delicious pulled pork sandwich with hush puppies and baked beans. Good flavor in all items and fresh! The kids meal sliders with Cole slaw and a drink was well portioned for a hungry one.Quick delivery! read more

I tend to always leave happy when visiting one of the many R&R BBQ joints throughout the salt lake and Utah valleys. Meat is always smoked to perfection. Love their new menu additions like the baked potato and nachos. I definitely rolled my eye when I first heard about the bbq nachos, but they are an absolute hit! Ability to get a draft beer with my bbq is the cherry on top. read more

R&R BBQ - Brisket Baked Potato - Barbeque Near Me - Midvale, Utah

This is my husbands account but this is my experience as his wife. I went to the R&R BBQ in midvale on July 3rd I ordered $227.00 worth of food the day before. When I went to pay for my order online it wouldn't accept the $200 worth of gift cards that I had purchased specifically for this meal from Costco. When I got to the restaurant to pick up my order the girl who was helping me said she didn't know how to credit my credit card and charge the gift cards I asked to speak to a manager she said she would go talk to him she came back and said that they couldn't do it I asked to speak specifically to the manager he (Justin) came up and told me that he wasn't able to credit my card and use the gift cards. He then told me that he could do the transaction but it would take 20 minutes I could tell from his tone he didn't want to do it. I took the food to my car went back in with the receipt and told him I would like him to do the transaction and he refused he told me that he and his employees were laughing at me. I asked who his superiors were he told me there wasn't any he said it wasn't a franchise and told me if I didn't leave he was going to call the police I never raised my voice no one else in the restaurant knew what was going on. I will never go back to that location again or any other R&R. Why do restaurant go out of business??? Because of Justin!!! and the people just like him. Look at the other reviews and see. read more

I can't not begin to say how rude the girl w the pink and black hair at the register was. she snapped at me when I asked for corn and she said it's out and gave me the rudest look and she kept talking over us and wouldn't let my husband and I finish what we were trying to order. she didn't smile once she LITERALLY was glaring the whole time and her tone when talking was so unbelievably rude. you are supposed to have a good attitude and greet ppl with a smile and she was so freaking rude I literally wanted to just leave based on her attitude and service. I told my husband we are not coming here again. I'm so astonished at the service And have no clue why this place would put someone who's so rude and unkind to customers. read more

Lets recap. 1 on 1/15 Thursday special, ordered thru app. got there, "we're out of riblets" So NO Thursday Special. NO other offer for compensation, NO refund, NO manager that can fix it. 1st if the Manager isn't available and he doesn't train somebody to take care of problems when he isn't there. That Manager SUCKS. 2nd When Manager finally shows up, still no apology, does computer stuff and says refund 4 to 5 days back to my account ITS BEEN 2 WEEKS AND NO REFUND Emailed the company over 10 times. NOTHING. NO RESPONSE NO NOTHING. FOOD PLANNING SUCKS!!! CUSTOMER SERVICE SUCKS!!! MANAGEMENT SUCKS!!! NEVER AGAIN!!!!!!!!!!! read more

Justin was by far the rudest person I've ever encountered at any Salt Lake City establishment. I told him the ribs were very small and dry and not R&R standard and he very condescending and rudely laughed at me and told me he doesn't have control of the size of the pig, which is so insulting to say to a customer with any common sense. Such a demeaning person and it went downhill from there with him and his other staff members being rude and insulting. I will never come back to this location because it's the worst. Downtown and South Jordan are spectacular locations but the Fort Union location lacks any respect and leadership. I have a medical condition that causes me to shake and to my face and in front of other patrons and staff he made fun of that. Seriously? How more degrading can an employee be today? read more

R&R BBQ - Food - Barbeque Near Me - Midvale, Utah

Service was friendly. Price was a good value for the portion size. Fried pickles are so good

Food was good and quick to come to our table. love the music! love to come here on date nights!

Brisket was only the fatty end. I've eaten at other R&Rs and enjoyed them but won't return to this location.

I had wrote R&R off a couple years ago. Once the "R&R" brothers were bought out, the quality plunged. I was really craving BBQ the other night so I took one for the team and gave them a shot. The food was actually really good and much better than the last time I had their food. It was a pleasant surprise. read more

Is there not a single good location for this chain anymore? Once in awhile I give this chain another try knowing it is no longer the great bbq since the expansion and the brothers leaving. But this is just dismal. Starts off with the lackluster order taker who clearly doesn't want to work, I get it, help is hard to find. I know your food rarely ever looks like in the picture but when it says it has x toppings, at least put them on. In the screenshot from their menu, mine was missing the bacon bits, green onion, and cheese. Well at least they didn't forget the uncharged brisket (+2) but it was all the fatty bits apparently. Seriously, I enjoy the baked potato from Sizzler more than the one I just had from these guys. I know things change and while it no longer says in the description, the peach cobbler no longer comes with ice cream as depicted in the photo. This once great bbq is no better than the National "D" bbq places. This has run its course and time to close up shop cause for the price and quality of food, go spend you bbq dollars somewhere else. read more

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I made an online order for a half rack of ribs, went there to pick it up and it ended up being some old chewy ribs with no meat on it just bones. Come on man do you guys have any standards? How can you sell old ribs, throw that shit into the trash. They couldn't even offer me a replacement. read more

R&R BBQ - Old chewy ribs that are over seasoned. - Barbeque Near Me - Midvale, Utah

food was over cooked, dry and over salted. Portions were very small. Employees playing and yelling. read more

R&R BBQ - 3 meats plate. Turkey, pulled pork and brisket. - Barbeque Near Me - Midvale, Utah

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We ordered brisket tacos and they were 90% coleslaw and 10% brisket, so not the best. Little pricey to pay for coleslaw. If I return, will have to try a different item. Location here is great, right off the I15, and spacious. read more

The service is very friendly! We had a group of twelve and our food was delivered to our table quickly and it was DELICIOUS! The new scones were especially delightful!!!!!!!! read more

It was such beautiful day we ate in patio , food was delicious two meat ribs and sweet potato fries and cold ice tea , love the banana pudding with Nilla wafer , set o w was hospitable and kind read more

Excellent customer service ! Very clean and everyone seems like they are just happy to be at work! Food was fast and fresh! read more

R&R BBQ - BBQ wings - Barbeque Near Me - Midvale, Utah

R&R in South Jordan used to be our go-to BBQ place. But we've lately been very disappointed with the one on 7200 S 700 W. Two visits ago, we ordered a two-meat platter to go, and when we got home we had just one meat. I sent an email to R&R but never received a reply. Today we ordered a two-meat chicken and brisket. The brisket cost an extra $2.50, but it was at least 1/3 fat. No exaggeration. The beans were also very soupy with very few beans. I wondered if they were left over from the day before, and there just weren't many beans left in the pot. We have three more gift cards that we bought at Costco, but when they are used up, we will be looking for a new BBQ favorite. Thanks, Ethan for your reply. 1. We thought we had ordered sliced brisket, but this wouldn't be the first mixed-up order. 2. Don, the owner of one of our favorite BBQ joints in Castroville, CA, (he has since retired) told us he couldn't stay in business if his brisket was fatty. I've considered that a benchmark. 3. I've smoked quite a lot of brisket, and except for the slab of fat on the top that I always discard after smoking, the meat is always very lean. I should add that i ordered online to save time, and then I waited in line at least 20 minutes while the sole takeout clerk prepared a very large order (it was Father's Day) while the other checker stood around with nothing to do. An Uber Eats driver was able to step in and get his order immediately from the same cabinet where my order was waiting. Needless to say, our whole experience was very disappointing overall. read more

tasty ribs and brisket, the service is quick and awesom. We love the ambiance it's cool, love the music it's a best place to dine.

I love this place. I had a bad experience, but I order out quite a bit. I love the ribs. Spare ribs not baby back. I think I may have ordered three times in a week. Grandma's peach cobbler is delicious. Try it. read more

It was SO good. I was in town visiting my mom and this was the only place that was open on a Sunday. Really glad this is where we went! It was pretty busy, but we got our food fairly quickly. The Macaroni & Cheese was super tasty! & I really enjoyed the sweet bbq sauce! My mom got the brisket Pork Nachos. The poor server dropped the tray everywhere, he felt so bad. They of course got us some new ones and he brought us a complimentary cobbler. To dieeee for. read more

R&R BBQ - Man. This pulled Pork Sandwich! The Hawaiian! Macaroni & Cheese! - Barbeque Near Me - Midvale, Utah

The Manager at this restaurant is RUDE and ARROGANT. He was dismissive and provided the worst customer service when a roach ran across my shoe while dining. I messaged the company they they never even replied. STAY AWAY! There are likely rats and roaches in the kitchen. read more

So little update. Just from a 5 to a 4 star, only because there has been several times iv ordered and more times than not when i do get the banana pudding it's like all whipped cream. I dunno if they're running low or whoever making it just scrapes off the top. But it's literally all whipped cream and a couple cookies. Half the time there aren't even any bananas in there. So that's been a bummer. Foods always good tho i have no complaints about that. Just pleaseeee fix this issue it's my favorite dessert when it comes as it's supposed to read more

Great BBQ! Very consistent! Great daily deals that are delicious and affordable. Staff is awesome. Great environment.

Overall disappointed with R&R. The brisket was quite dry and the worst of my 3-meat combo. Ribs were just okay, definitely not "fall off the bone" nor meaty. I typically consider pulled pork to be one of my least favorite BBQ meats but it was the better of the 3. However, their nachos for were pretty good especially given the price. I'd get that next time if I were to come back. read more

I can always count on the best food and very quick service! R&R Midvale is always in our dinner rotation!

The location is excellent, the service was great. Separate line for online customers and the wait time was about three minutes before I picked up my order. It was ready before they stated it would be and the food when I got it to the hotel was excellent. The ribs were soft and tender, and the mac & cheese was great. The corn muffins were very good so it was very good restaurant. I would recommend it to anyone who loves barbecue read more

Great Food, Great Service. We call in for pick-up quite often and if they tell us that in 15 minutes it will be ready to pick-up...its ready everytime...alot of times if they say ready in 15 its ready in 10, or they say ready in 20 and its ready in 15. Another thing is my son loves sauces and you can get as much as you want. Even on the ones you cant just help yourself to such as the ranch or like the green tomatillo sauce for the tacos or burritos, my son will be like "Oh and I need 6 ranch sauces and 5 green sauce and they wont fuss or be skimpy about it like alot of places...they will grab them and put them in your bag for you never a hassle. That just happens to be one of those things that "urks" both myself, and my family, is when you go somewhere and spend money and say you get a burrito or whatever and you would like to enjoy it with some tomatillo sauce and a ranch and the people are like I'll have to charge you for that or you can only have one per item and they give you a little container that's a quarter of the way full and it's literally enough for like one bite of your burrito.!?! That's not the case here and that's one of the things that I really love about aside from the great food is the fact that you can get the sauces that you enjoy and like to eat with the food that you just purchased with no fussing or extra charges or little petty rules like one per item if you want 10 ranches they'll hand you 10 ranches no questions asked and they put them in the bag. We LOVE it.!!!! read more

I got the pork nachos and they were Devine. The service was great as they brought my food to me. They were accurate at the register. Plenty of parking. They had lots of sauce and napkins at the table read more

R&R BBQ - Pork nachos - Barbeque Near Me - Midvale, Utah

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The food was outstanding! The service was fast and friendly and the music wasn't too loud and pleasant.