A flop in the dark. All sales are women's clothes. Prices are ludicrous. Grumbly staff…read more Review: 1

Great customer service and gear! I've been coming here for 20 years+ and always have a great…read moreexperience.

Brought my favorite skis in for full tune after doing a lot of damage to the bases and edges in a…read moreweek in dry Colorado. Folks are so friendly and knowledgeable. Picked them up the next morning. They looked great but that's not the proof. Took them out for a day and what a difference. Skied like they were brand new. Can't thank Alpine Options enough for their great work.

service is not customer focused - was told to bring skiis in and got there at 4:37pm and they close…read moreat 5:00 but was told i was to late to get skiis sharpened and waxed. They need to be more clear on when they actually close the service as it is different than the store hours.

This is an awesome little shop. I got 2 pairs of snow pants, goggles, and a helmet for under $200!…read more Caitlin was so helpful and let me explore my options while answering many questions (as I am new at skiing/snowboarding)!

I love this shop!!! Great prices on beautiful Burton, Northface, Dakine, Mountain Hardware, Roxy…read moregear and more! Great sales on too if already discounted clothes, and a suprisingly wide selection. Will definitely be back!

Had an amazing time kayaking and paddle boarding on Blueberry Lake with Clearwater Sports. Kids had…read morea great time! Super relaxing and exceptional views!

Our family had an amazing kayaking tour with Sean from Clearwater Sports. There were 7 of us…read moreranging in age from 12-72. We all had a wonderful time kayaking in the Winooski. While the river was a little low, Sean was great at pointing out how to navigate. He also kept up with all of us, from the fastest to the slowest (me). Sean was a real hit with the 12 and 14 y/o grandchildren, finding the best swimming spots. He also took lots of photos and sent them to us after the tour. And I have to also mention Asa, our driver. He and Sean were a great team. I highly recommend this tour if you are looking for a family outing.

Jake and Emma are fantastic humans, stayed calm and cool through our scary situation…read more I signed up for the 9 mile upper river gorge, rented 2 kayaks. The description mentioned 6 years old and up, So I figured awesome, easy enough for my boyfriend who had never gone kayaking before. There are two rapids that seemed easy enough, but my boyfriend flipped on the first rapid and that kind of set the tone going forward. Getting closer to the second rapid, you could hear the roar of the water, when I could actually see the spot we had to go through, it was cut through large boulders. We where never told to stay to a certain side or that the water level was extremely high. As we got closer to the rapid I could see 3 whirlpools and knew it was going to be trouble for my boyfriend, who was already shaken up at this point. The whirlpool pulled us away from the rapid and towards the boulder, my boat filled with water and dumped me, the multiple whirlpools kept pulling my under trapping me, every time I popped up I could hear my boyfriend screaming for me. We tried to get out and by the whirlpools but there unfortunately was 4 and the current was to strong with the water being to high. I was able to get service and call umiak, I spoke to Emma who stayed cool and calm and Jake showed up like a super hero! We hade to walk up stream and cross the river at a "calmer" spot. Jake grabbed our kayaks and got us to safety once we crossed the river. Jake did mention the river was high and on the verge or requiring a guide, and that we should have gone a certain way around and island to approach the rapid. My boyfriend was shaken up and not willing to go on, understandably. When we got back to our cabin Emma had called to offer us the kayaks at the reservoir. Overall the folks who work at Umiak are fantastic and so caring. Unfortunately we had a really bad time that ended with some trauma, and a sprained finger for my boyfriend, and bruises all over my body. I also understand these are non refundable trips, but I don't feel like I should have to pay the full price for less then a quarter of the experience.

TLDR; Really wanted a kayak Umiak advertised. Was worried it would be sold before I could get…read morethere. Was assured no worries. Gave them my credit card info etc. to hold the boat. Arrived as it was leaving with another customer. I was very interested in a kayak Umiak advertised on their website. I called and spoke to Brian on Sunday to confirm it was there. He advised it was there. I explained that I was VERY interested and was concerned it would be sold before I could come see it. I was assured it was fine and not to be concerned. Monday we had a snow storm. I called and spoke to Brian. I explained I was really wanted that kayak and was worried it would be sold before I could get there. I provided Brian with my credit card info etc. and asked if he could consider it SOLD. He took all my info and said he wouldn't charge the card until I got there but that the Kayak was mine. I spoke to another person there Tuesday and explained that, as it was a 14' kayak, I'd like to come with a trailer but couldn't be there until Saturday. I was assured that my name was on that kayak, they had even just wiped it down for me and it would be ready for me Saturday. I explained again that I was concerned about it being sold before I could get there but was assured it was fine. Saturday I arrived just as the kayak I had "purchased" was leaving in the bed of another persons pickup. Brian apologized, said he had messed up, etc. none of which does me any good. A specific trip was made to Stowe. If I'd had any indication I should get there earlier I would have. I'm not sure if this is incompetence or a lack of ethics on their end but unfortunately I, as a consumer, have no recourse but to complain. Maybe someone in the future will be aware that this is not a business that lives up to it's word.

I own too many pair of Darn Tough socks. I keep buying because the quality is unmatched and because…read morethey are here in the USA. (I even have a new order pending shipment). I have never used the warranty service that I can recall but the one time I worked with customer service was stellar; I was working with someone who took pride in their job and it was evident. Oh, I should make sure I avoid an implicit message about value: I don't keep buying because the product wears out quickly; the price isn't "big box" store pricing, but the product similarly isn't "big box" quality. I still own socks from 6 years ago that are as solid as a brand new pair.(not-so-privately I dream that my repeated purchases will lead to the "Bob sock" a heavyweight mid-calf super colorful creation with "Bob" in the knit)...I hope I am not the only delusional fan who has this idea.

Update: The tax I paid was eventually refunded, though the return process left me with the…read moreunderstanding that it would not. One star increased to three because the one product I kept seems of good quality. Only three stars, though, because communication needs improvement.

One of Killington's finest outdoor shops. In Rutland instead of Killington so no price bloat for…read morebeing on the mountain. Ice skates, boards (snow and street), ski's, and everything else. Very knowledgeable sales staff volunteering to search other stores and bring out of season items from the storage area. Sales staff new my size by looking at me and all of the details of the ski jackets I looked at.

2nd best store in Middlebury. Great fly fishing stuff, clothing & service. The Otter Creek…read moreClassic Fly Fishing tournament is the best event of the year and these guys run the show. Always try Forth 'N Goal 1st, but then try MTeer.

This store recently moved into a larger space on Park St. They have a very good selection of…read moreWilderness Systems kayaks. They sometimes have some "blemish" boats at 15% off, so the place is defintely worth a visit.

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too