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    R & J Storage

    5.0 (1 review)

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    5.0
    (4 reviews)
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    8 days ago

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    Zelienople Mini Storage

    Zelienople Mini Storage

    2.3
    (3 reviews)

    1st let me say- Becky the former owner no longer owns this facility. When she did the facility was…read moregreat. The new owners... - please take my advice and run don't walk. *The storage unit has gone up approximately $75 a month since they took over. (maybe a year ago) *They will send you a notification in the morning and literally hours later THE SAME DAY attempt to tell you are "past due". Then they will text you and say they are going to charge a late fee. if you literally do not immediately submit payment- ALL ON THE DAY ITS DUE- they will attach a late fee. * I was away when the unit was due one month. With the former owner this was no problem. A simple call and there were no problems. I was 3 days late. so day 1 it was due, 2nd day didn't pay. 3rd day I remembered when I sent someone there to pick something up for me and they called and said it was locked. it was the afternoon of day 3. Yes, it was my fault for forgetting to pay it. i take responsibility for that. I Called to make the payment and had to go through an 800#. Not the owners in Zelie. ok. They had no idea where this unit was or who the owners were. They also went by a different company name. They were however nice so in my frustration I guess that helped. They told me they lock the units when they are 3 days late but that she saw my unit was locked yesterday. (meaning 2 days) . She could not understand or explain it & apologized. I paid the bill. She gave me the code to unlock the lock. She was helpful and as we talked a few minutes she said THEY GO IN YOUR UNIT IF LATE 3 DAYS AND TAKE PICTURES OF YOUR THINGS. These pictures are kept in your file if they ever need to sell/auction your items. I was floored. I thought surely she was wrong. I called back 2 additional times - told all 3 times this is what they do. So you have no idea when they go in, because the 800# had no idea why the Zelienople facility was doing things the way they were. you do not receive notification this will be done. You have no idea how many people have been in rummaging through your things or if things were taken - its your word against theirs... * additionally for months it felt like the shell game as charges for my unit were billed to different company names. it was storage depot, Zelienople mini storage, storage point.... So you go to pay on their site- you are paying Zelienople mini storage. The page changes to a different name and your credit card will say something else. I didn't like this at all. It felt shady and it wasn't just one time. I understand sometimes you have to use a storage unit as I did... but don't use this one. Save yourself the headache.

    I've been waiting two months for my deposit back and they're ghosting. I sent a photo of my clean,…read moreempty unit and they still tried to charge my card again. Thankfully I removed it. I will be contacting the attorney general next.

    Community Park Self Storage

    Community Park Self Storage

    3.0
    (2 reviews)

    If you like your vehicle the way it is, don't rent here…read more Here is the TLDR: Their garage door ripped the antenna off of our vehicle and they did not replace it. We aren't the only people this happened to either! Their contract releases the owner of ANY liability, even due to their own negligence. Read on for the full story. When you pull up to their garages you can type in a code to open the door. Oftentimes, you pull up and the garage is already open. My wife and I were pulling up one day to grab some stuff out of the unit. When we pulled up, We opened the door to one garage and there were already 2 cars inside but the other side only had 1 car. That door was already open. I pulled up and started reversing in. I was focusing on the sides so as to not hit the car on 1 side and the yellow pole on the other. I was backing in slowly and carefully then all of a sudden we heard a loud scraping sound. We pulled in and got out to check what had happened and saw that the garage door had closed on the top of our vehicle and ripped our antenna out of it's holder. It even scratched some of our paint. The manager, William, came out and took a report. After a week had gone by and I had not heard anything from them, I called to follow up. The manager, Jill Gauger, called me back the next day. She basically acted surprised that we were asking them to cover the damage. She even tried to say that we "gunned it" as we were reversing. When I challenged her on that she told me she would send me the video. I received the video and it was from another car that this happened to in April of 2022! So this has happened before and they still have not fixed their equipment.She then sent me a copy of the contract that releases the owner of any liability even due to their own negligence. I then responded to her and said that, aside from the contract, it would just be good business for someone to fix what they broke. I sent her an estimate and never heard back from her. Then, I sent her another one just to fix the antenna and she responded that they were not going to pay for anything. I gave my 10 day notice. We are not going to keep supporting a business that will literally damage our stuff and not fix it.

    Andrea went above and beyond to help us get acquainted with the facility and really make us feel…read morewelcomed. The indoor portion of the facility is climate controlled, and the facility is very secure. There are at least 3-4 layers of security to access the site and your storage unit.

    R & J Storage - selfstorage - Updated August 2026

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