Very efficient and professional. On time and moved quickly…read more I really can't believe how good they handled the job.

On time, courteous, quicker than estimated, which was also less expensive (but we had everything…read moreboxed and laid out). A good crew. All together, a good experience at a stressful time.

I stopped in yesterday to buy some wardrobe boxes for my move. Chris, the young man at the counter…read morecould not have been more helpful! He jumped right up, came around the counter and showed me what they stocked in wardrobe boxes. He is extremely knowledgeable about the products they sell! Chris impressed the hell out of me with his great attitude, knowledge and can do spirit. If the manager/owner of this UHaul location allows him to get away they will be making a huge mistake! I would consider a raise for him! Great job Chris!! Thanks!

I went today to return some of the items I purchased 10 days ago and they refused to issue the…read morerefund when the items are UNUSED

Clean facility built into the hills surrounding banksville road. Judy, the receptionist, not only…read morehelped us get settled, she helped me in a jam navigate a tight turn, keeping my 24' truck wheels on the ground like a golf-cart driving, air traffic controller pro (but for trucks, of course). Even the biggest trucks can get into this facility.

Although staff members are very kind, this company will gouge you with constantly rising fees. The…read morebranch will work with you to give you a reduced rate, but the lesser amount restricted by the higher fee. As a result the monthly rental fee is now hundreds of dollars higher, which happened in a span of about 2 years. They sent notices of thd rate change to my old address, despite my changing my address on my account; therefore I never saw the notices, and was blindsided by the gross jump in price each time. Also, I tried repeatedly to pay on time with a card that had more than enough funds in it, but the app wouldn't take the card. When I finally found another card to pay with, the payment ended up being late with an exorbitant late fee. The card was from the exact same bank, so the kind of card had nothing to do with it. The original rental fee may sound tempting, but be prepared for the rate to rocket in price fairly quickly.

Very helpful and understanding of situations. They helped me when I needed to get my storage set up…read moreand assisted me every way possible

Great customer service, friendly staff. Never had an issue with this franchise. Aubrey Sanders was…read morea great help.

Convenient, clean and friendly office staff…read more Best benefit is use of loaner trucks - just pay the insurance !

I needed a temporary storage solution to bridge the gap between apartment rentals for my daughter…read more Javon provided great service over the phone- we live 5 hours away from Pittsburgh. When we arrived at the location, he took us on a tour showing us where our unit was located. Highly recommend this location for your storage needs. Outstanding service. Great property!

Predatory. Their model is to lure customers in with false advertising (one free month that turns…read moreout to be paying more in advance), have a salesperson talk you into renting at a reasonable rate, and then double the rate a few months in. When I got this unit, I talked to a salesperson for an hour. Funny he didn't once mention a scheduled price increase. When I spoke with customer service just now, they said the information is on page 4 of the contract. There's only one reason to bury it that deep in small print: to hide it from consumers. I told her she should work for someone else. These are unethical businesspeople. Here's an idea: Be honest and tell customers up front. Don't lie to them by omission. And then you can keep your customers and not get 1-star reviews. I'll also be leaving this on Google. And I'm canceling my account. I see a lot of 1-star reviews like mine. Who's interested in a Class Action lawsuit?

Extra Space Storage are such scammers. Be careful they will double your rent after a couple…read moremonths.

This is the first in over 25 years I've had to use self storage. It's very clean, great customer…read moreservice and able to have access to storing my items anytime.

From the owner: Store your belongings at Extra Space Storage on 880 Saw Mill Run Blvd in Pittsburgh, PA today. Our…read morelarge selection of storage units, Business Storage, Moving Boxes, Self Storage, Online Payments, Packing & Moving Supplies, 5x5 Storage Units, 5x10 Storage Units, 5x15 Storage Units, 10x10 Storage Units, 10x15 Storage Units, 10x20 Storage Units, 10x25 Storage Units, 10x30 Storage Units, Moving Carts, Climate-Controlled Storage, Deliveries Accepted, Drive-Up Climate-Controlled Storage, Drive-Up Access Storage, Car Storage, Motorcycle Storage, Overnight Security Monitoring, Wide Drive Aisles, Elevator Access, Security Access To Your Floor Only, Indoor Vehicle Storage, Video Surveillance, Manager On-Site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Customer Services: A++++ Cleanliness: 10 out of 10…read moreStaff Friendliness: 10 out of 10 Amber was amazing!! She went out of her way to get our business. Amber also gave us a discount the first two months to help out with our cross country move from California. In addition she went out of her way to tell us about the area so that we could make a wise decision concerning housing. As far as the facility it is secure, clean and very accessible. There are plenty of storage bins and carts for public use as well as hydraulic lifts to get your items from the garage floor. 24hr access is a plus along with access codes for all doors. The lift elevator is very accessible with a 6ft wide opening and will accommodate three large roll carts. If you are looking for a great storage company definitely check this location out! Signed Happy Customer Jeff V

STORExpress made my move so easy. With the high quality units to the rising loading dock, I can't…read morethank them enough! I was also very impressed by their staff, particularly Katie, who showed me my choices and helped me throughout the whole process. 10/10!

OK, before anyone freaks out here with the 5-star review, I hired these guys to move about 600 sqft…read moreof oak flooring (~1,800 pounds) from my garage to the room above my garage. No packing, wrapping, boxing, or prep work required. Just the stairmaster-from-hell. And they had to be careful not to damage the walls going up a stairway with a U-turn landing while carrying 60 lb bundles of 7' flooring. The two gentlemen they sent were great, got to work right away, and moved the entire batch in exactly one hour. I could not be happier. My back REALLY could not be happier (I moved the first 600 sqft myself and am still paying the price). Zero complaints, good hard but careful work. I will give you a caution when you set this up. The first estimate you get will be nice and low. As you move through the system, times and costs will grow. Gently remind them of the original quote for # of hours, minimum travel time, materials, etc. that you received. I did and they honored their original estimate. They had added a materials charge which I had them remove (giving them the benefit of the doubt, it's a large-ish company and whoever was processing my final invoice probably didn't get read-on to what the job entailed). So, no vases to pack, no mattresses to move, hence I can't judge them on that. But they accommodated my schedule, came when they said they would, did a great job, and charged me the amount I was promised. I would absolutely use them again for this type of job. My back agrees.

ZERO STARS. I…read morescheduled a move for last week at the beginning of September and submitted a deposit to hold my reservation. I was told the move would occur between 8 AM and 10 AM. At 10:30, when they still had not arrived, I called and learned that my move was actually between 12 and 3 PM. At 3:30 PM, when the movers still had not arrived, I called again and was told that the movers were near my location and would be there as soon as possible. I received a text at 5 PM that the movers would be on site by 6:10 PM. By 7:30 pm, the movers have not arrived; no employees and/or operators were available to take my call. I received a call at 9:35 from Cody White, Operations Manager, letting me know "that he just received a notification that the truck never arrived". Really? I was not aware! This is a severely unprofessional, unresponsive and unreliable organization. It has SCAM written all over it. I have still yet to receive the refund of the deposit I placed.