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    W.H. Boyer

    4.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    9 years ago

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    Extra Space Storage - Interior Units

    Extra Space Storage

    (1 review)

    Not recommended! Very shady business practices! Rented a large unit in July for $252 per month. Had…read moreit on autopay and everything was fine until I saw the charge post for November for $85 higher than usual! Raised the rent that much after just 5 months without notice. When I called to question it, they said it was a market rate adjustment and claim they sent a letter by US mail back in September. I guarantee I received no such letter. They spam you with emails about everything else and I asked why I didn't get an email. She claimed legally they have to send those notices by US mail. That may be so, but why not also email it and make the notice available in your online account? There is no such notice and you can't even see the billing details on the app. Just the total. In addition to unfair rent increases with no notice, the space for parking while loading and unloading is very tight. Hard to get in and out, especially when it's very busy. Find somewhere else if you don't want to be frustrated by your storage experience!

    From the owner: Store your belongings at Extra Space Storage on 20709 Route 19 in Cranberry Township, PA today. Our…read morelarge selection of storage units, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

    George Moving & Storage, Inc.

    George Moving & Storage, Inc.

    (11 reviews)

    This company was to pick up a damaged mattress that we purchased from Costco which was to be a…read morereturn to Costco. I did nt hire them. I had no choice in them picking up the mattress from my home. I received a call from George Moving and Storage with a date for pick up. The pick up was confirmed. In the next 2 days, I received 3 emails, 3 texts, 3 more calls all to just confirm what I had already confirmed 2 days prior. Apparantly this company does not update their information and deems it necessary to contact a person repeatedly. When I spoke to the company scheduler, we discussed that since there is a PANDEMIC going on, the people who would come in my home would WEAR MASKS, and would wear booties on their shoes. When the movers arrived, 10 min early, in a Enterprise rental truck, NOT a company truck, one of the movers wanted to come in my home WITHOUT A MASK ON! I asked him where his mask was. His expression said it all. He looked at me like oh geez... He went to get a mask from the truck. The second mover had to be told by me to put his mask on correctly. THEY HAD NO SHOE COVERS. I had to allow them to take their shoes off to come in and remove the mattress! How gross! I DON'T KNOW THESE PEOPLE! I called the moving company following the incident. The scheduler actually said to me explaining the behavior "well I can't ride in the truck with them"! "I wrote masks and booties on the paper." Then, she actually asked ME who they were? Me. How would I know? They are her employees! Were they contracted out and that's why she had no clue? I didn't even get an apology. All I received was a smart ass attitude. I DO NOT RECOMMEND USING THIS COMPANY. I DO NOT RECOMMEND ALLOWING THEIR EMPLOYEES IN YOUR HOME. I should have refused them entrance to my home.

    Really wish I had seen prior reviews before working with this company affiliated with my employer…read more I moved last year and the message below (sent directly to the company's leadership) described my largely negative experience. I have to say that I am a bit disappointed that despite my request for this vehicle shipment back on June 29th and multiple follow-up calls/emails we were still unable to deliver my vehicle at the requested date. I understand moving and scheduling is challenging but my overall experience with your company has not been positive and I plan to leave a review stating this. Along with the inability to deliver my vehicle on time, multiple issues came up with my move including: - inconsistent information regarding which movers would arrive at my apartment and when, - movers subsequently arriving 4 hours late on the moving date, - delivery of my apartment 4 days beyond the expected date of delivery, - multiple lost items during the move / storage, and - incorrect spelling of my name on nearly every itinerary I received Again, I understand the challenges involved with moving but what has been especially frustrating is the way each issue has been handled in a matter-of-fact, unapologetic nature, including in the email you sent below. This level of professionalism does not seem consistent with the customer service I would expect to receive from a family-owned company that has been serving Pittsburgh for 40 years. I hope that if the university continues to work with your company that my future colleagues have a more positive experience.

    North American Van Lines

    North American Van Lines

    (1 review)

    An absolute joke of a company.....We contacted North American Van Lines for our move from…read morePittsburgh to Texas. They subcontracted to George. The packers consisted of two women (no problem), one of whom was 30 weeks pregnant (again, no problem) and left every 30 minutes to go smoke (starting to be a problem). I'm willing to look the other way, fine. My family and I fly to Texas and 2 weeks from when they put our stuff on a truck (and WAY past the promised delivery window), we are still sitting on plastic lawn furniture in our house (now a BIG problem). When we call both George and North American Van Lines, they direct us to the other and say "I don't know what's going on with your shipment." Now we are upset. Finally, a customer service agent at North American levels with us and says that George doesn't have the capacity to haul your stuff to Texas and North American should NEVER have used them. Interesting coming from the company we hired. Anyway, we are on week 3 of our move, my son cries that he wants to move back to Pittsburgh (because he at least had a bed there) and we are still fighting with them to find a driver to move our stuff. I'm looking into flights to go pick my stuff up myself and drive it to Texas. PLEASE AVOID GEORGE MOVING AND STORAGE and NORTH AMERICAN VAN LINES at ALL COSTS. No family should have to go through what we have.

    From the owner: Moving Forward Since 1933…read more As a leader in the moving services industry, North American Van Lines will make your move stress-free. Whether you're preparing for a long-distance or cross-country move, you can rely on our full-service moving professionals. We offer packing supplies, crating for long-distance moves, and more. Your household goods will get the same quality service for interstate moves as international moves. North American Van Lines has more than 500 agent locations across the U.S. and Canada. Founded in 1933, North American Van Lines has great standing with the Better Business Bureau around the country. Contact us for your next move to see we're one of the best moving companies.

    W.H. Boyer - selfstorage - Updated May 2026

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