Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Can't believe we are the only ones reviewing Macary here. We've had a second experience with them,…read moreand it went splendidly. We can't say enough about the quality of their work, their quick responses and prices that seem fair (and quoted up front without hidden fees) if not exactly inexpensive. Then again, who wants cheap shoddy work? We needed work on an outside hose connection, and we got Cory who was not just knowledgeable and thorough but who was also a really nice, informed and entertaining man. All on the plus side. We again have no hesitation about calling Macary for any of our plumbing needs, and we recommend their services. Really.

From the owner: We are a professional plumbing company that is big enough to handle any project but small enough to…read morecare about every customer. Our team is well trained to confidentially resolve any plumbing or drain related issue. We specialize in commercial, industrial, and residential service, repair, and installation. We are equipped with the latest technology, equipment, and tools in the trade to make our technicians some of the best in the business.

They were incredibly knowledgable and very good about keeping us informed during every step of…read moretheir process. Our technician explained to me very clearly (but not condescendingly!) what was going on and actually helped me to understand our own A/C system better. They didn't try to upsell us anything either. I am glad our HVAC system is now in this company's hands.

From the owner: At STARCO, we never subcontract—our experienced team handles every job, so you’ll always know who’s…read morecoming to your home. We’re your local experts for HVAC service, heating oil delivery, water heaters, and more. Our Specialties Heating & Air Conditioning: Expert repairs, replacements, and new installations for oil, gas, and electric systems—featuring quality products from Burnham, Utica, Heil, and State. Water Heaters: Oil, gas, or electric service and installation. Fuel Oil Delivery: Superior-quality fuel oil and automatic delivery, so you never run out. We specialize in heating oil delivery, automatic refills, and residential fuel service. Quality You Can Trust: Fast, reliable service with a focus on safety, product quality, and customer care. Free estimates, honest pricing, and senior discounts available—just ask! Call STARCO today for all your air conditioning, heating, water heater, and fuel oil needs.

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

Very good experience. I needed a heat pump water heater installed and Plumbtech responded extremely…read morequickly with the supply house / commercial unit I wanted (avoid the big box rheem units and get the pro-line supply house prestige units, they're higher quality), price was about what I expected and the actual installation was quality work which, at the end of the day, is really all that matters. All my water and dhw is copper and they ran the whole install in copper and Propress fittings. In a world filled with PEX I appreciate matching materials (and not interrupting my ground path). Ron was also great with some quick follow up questions and checked in proactively a while down the line. No hesitation in recommending for whatever project you might have.

Ron did an excellent job for us when our furnace broke down. He came out immediately after we…read morecalled and he even checked in with us the next day to be sure everything was working good. I was worried we needed our furnace replaced but you were honest and replaced the parts that failed at a reasonable price. I can't thank you enough for the excellent job and fast response. It's so hard to find good help these days and I hope to see you again when I need something else fixed.

We recently renovated a home and were having some one off Plumbing and drain issues. We searched…read morefor someone locally and found Elite. Paul was very knowledgeable and was able to diagnose all of the issues we were having. I highly recommend them for any plumbing issues you may have, big or small. It was a nice surprise when the cost was very reasonable compared to some of the other contractors we have used in the past.

From the owner: At Elite Mechanical Contractors, our mission is to provide top-quality plumbing services with…read moreintegrity, professionalism, and unmatched expertise. We are dedicated to delivering reliable, efficient, and innovative solutions for residential and commercial plumbing needs. Our team takes pride in exceptional craftsmanship, outstanding customer service, and a commitment to exceeding expectations. With a focus on trust, transparency, and excellence, we ensure every project is completed with precision and care—keeping your systems running smoothly and your satisfaction our top priority.

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

Frank was on time, ready to access the issue, courteous, and professional. He was able to…read moretroubleshoot the problem and also recommend various solutions with pricing that was reasonable. He will be our go to plumber and will be highly recommended to family and friends in the greater Hartford region!