Great experience Ray was great!!…read more Descaled and serviced tankless hot water heater. Would highly recommend. Knowledgeable and patient!

I had a running toilet. I called, someone actually answered the phone! She was very nice and…read morehelpful. The plumber arrived the next day and gave me options. He came back the next afternoon to install new toilet. He was very helpful and knowledgeable. I was very impressed by the overall experience and will definitely use this company again.

So glad I got a referral for Campbell Cooling. I spoke to Jamie on the phone, who said that Kevin…read moreis nearby and will stop by to check out our heating system. Kevin returned the next morning with the right parts and fixed our issues within an hour. He was honest, prompt, knowledgeable, and helpful. Plus their prices are great. I couldn't recommend them more. Thank you for saving our Thanksgiving dinner!

If I could give this company zero stars I would. They sent a tech out Friday 2/27 to assess my…read moreunit. When the tech left unit was working great, this lasted for less than 6 hours, mind you I paid over $300 for an hour and half service. Called the guy who serviced my unit same night (Friday), got no answer and no call return. Called Campbell Cooling today Monday 3/2 spoke w/ Jamie. Very unprofessional. Was yelling at me, cutting me off mid-sentence, couldn't complete one sentence without interruption. Today I am being told replace the entire unit quoted $8k. Friday I was told I needed 3 parts. What changed between Friday & Monday? I will never recommend this company to anyone. Sad part is my call today was to see if someone can come and take another look and possibly replace the 3 parts I was told I needed, after today's interaction NO THANKS

I have used Personal Energy and its predecessors since 1970 and have always been happy with their…read morework and timely deliveries. They are honest and their prices are reasonable. They respond promptly for emergencies, though there have been very few since they maintain our equipment every year. Jarren and his crew are polite, neat, and trustworthy. I had them replace my 44-yesr old furnace and 40-year old central air conditioning system in 2019. I will not go anywhere else for fuel and service. They have my trust.

I've been getting my heating oil and furnace work done through Jarvis (who recently opened up…read morePersonal Energy Company) since I first bought my house in Plainville in 2009. He's always been very knowledgeable and quick to respond to any issues I've had with my heating system. With the new company opened up, I'm seeing the same reliable service, quick response to issues, and overall professionalism. I'll definitely be sticking with these guys.

On April 21, 2026, T&S came to my home to do the yearly maintenance on my furnace. While they were…read morehere, I asked them to look at a slow leak I had in the heating piping system. The tech reviewed it with me and said he would let the office know what was involved. The leak was coming from a high point vent which would require very little labor and the only material would be the high point vent itself. I spoke with Jordan from their office and she told me the estimate was for $590.00 plus tax. I made a point to say that the estimate sounded really high for what needed to be done and Jordan said there was much more material and labor involved then I was seeing. I told Jordan I would want to see exactly what was being replaced and track the labor time while the tech was here doing the repair and we scheduled the repair. May 6, 2026, the tech arrived at 12:10PM, he went to the area and confirmed that the repair was just the replacement of the high point vent itself, and he was done and back in his truck at 12:50PM. A week later I received the bill for the full $590.00 plus tax, I called and spoke with Jordan who said that I had agreed to the price when I scheduled the work, I told her that's not how I remembered it and regardless the tech was here for less than an hour and only used one small high point vent so the $590.00 plus tax was really high and I asked to speak with the owner. Jordan called me back to let me know the bill had been reduced to $230.50 plus tax which I felt more accurately reflected the work that was actually performed. Jordan made a point to say that there would be a note in my file moving forward where I would have to agree in writing with the estimate before any further work would be performed, I stated I was not happy with this and that, if the original estimate had been accurate in the first place this issue would not have happened. I again asked to speak with the owner and to date I have not heard back from anyone. Jordan was somewhat confrontational and did not in any way try to resolve the issue. I have been a customer of T&S for approximately 9 years without any issues like this before. I know they were either recently bought out or merged with another company so beware if you are having work done to make sure you fully understand the scope and advocate for yourself regarding pricing. It is a shame to have to do this as I deal with many service companies and rarely ever have issues like this. On the rare occasion there is a conflict between pricing and the actual work the other companies I deal with reevaluate the work and corresponding bill and adjust accordingly without any attitude and/or statements that I'm going to have to accept their pricing in the future whether or not I agree with it. I will be looking for other options for fuel oil, maintenance, repairs and installations in the future...

I own a local business in town. Our AC Stopped working. They came out right away and fixed the…read moreproblem. With temperatures predicted to be 100 degrees, We really appreciated it! Thank You Guys!

Fixed my problem and didn't try to upsell me anything! Can't say that about other plumbing…read morecompanies. It's nice to find trustworthy contractors nowadays.

Have had R&R come out for various non-urgent repairs and boiler maintenance over the last 20 years…read more A handful of aging copper pipe joints/valves replaced, and most recently a corroded steam pipe. I've only one issue in the distant past with a replaced outdoor spigot that broke after one season, and they came right out, determined that the original part wasn't for outdoor use and replaced at no charge. Reasonable prices and Ron is a wealth of knowledge and experience.

Nutmeg Mechanical Services replaced our air conditioning system quickly, which was a godsend in the…read morerecent heat. They were curteous, efficient and ubobtrusive. In addition, their cleanup and removal of our old system was impressively thorough. We now have a new, quiet system of more evenly dispersed coolness than what we previously had and we know that we can depend upon it.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

Penny S. I recently had a heat pump and air handler…read moreinstalled by Cromwell Energy and I wholeheartedly recommend them for your HVAC needs. From the initial quote through the final installation, the entire team was professional, punctual, clearly answered my many questions, and left my home immaculately clean. The new system is running beautifully. My gratitude goes to Cole who on a service call diagnosed the problem, to Jeff and Rich who provided estimates and handled the paperwork, to Tom, Lex, and Jake who installed the new system. Many thanks to all.

I had such a fantastic experience with Jake/Cromwell energy. Very transparent on pricing and…read moreexcellent service!! I had an oil leak and Jake was able to diagnose and repair quickly. He showed me/explained what was going on and also how to use/take care of my furnace. You can tell they care about their customers and the quality of work they do. Thank you so much, Jake!!!

Connor came ready and prepared to help us with our AC and exceeded our expectations. He was timely,…read moreprofessional, knowledgeable, and answered all of my questions thoroughly. I highly recommend him and his team. Thank you for getting everything up and running just in time for summer! We greatly appreciate the outstanding service and look forward to working with Connor again in the future.

Came home from vacation to find both my A/C units not working as they should. Called Fontaine the…read morenext morning. Receptionist was pleasant to speak to and was able to fit me in that afternoon. Service Tech Joni showed up asked a few questions and got right to work on troubleshooting. My wife and I asked several questions during his visit and he was very proactive and professional in answering every question we asked with knowledge and skill. He got us up and running in a few hours. I looked forward to using Fontaine in the future. Best, Jim Killiany