I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

I contacted Almonte Heating and Cooling to get a quote on replacing my HVAC unit with was 23 years…read moreold. I was able to get a call back in 30 minutes to have them come out and see what was needed. I have my quote within 24 hours. I asked if he could quote another brand so I could compare them and another quote was provided as well. Pricing was good compared to other quotes that I had received. After signing to do the work and setting up the day which was on a Saturday he emailed a few days as a reminder he was coming. They arrived on time they were neet and clean during the install. The unit was tested to make sure it was running right. I would highly recommended them.

Great honest service! Alan came out and even though my issue was minor he was honest and…read moreinformative and had no problem answering all my questions. I would refer this company for any of your heating and A.C needs! Also the price was right! Thank you Alan and Masters Heating and A.C. Mike B. Meriden CT.

We highly recommend Masters Heating and Air Conditioning for your heating and air conditioning…read moreneeds. They remained communicative, responsive and helpful while our air conditioning unit broke down. They quickly got us on their schedule when we initially called them to report a problem, were at our house and explained what was wrong with the unit, and worked their hardest to ensure we were back on their schedule to have the unit repaired/replaced despite shipping logistic issues that seem to effect virtually every industry these days. Alan was informative throughout the process, worked quickly and was instrumental to keeping us on track. Michelle was extremely helpful keeping us on schedule and responsive to our questions and concerns. When she wasn't able to help us, she made sure the right person was there who could provide us with the needed information. We will definitely be using this company for any future heating and air conditioning needs!

Can't say enough good about these guys! They came out to install a nest thermostat a while back,…read moreand over MDW we tried to use the AC for the first time, and it wasn't working! I called in the early afternoon, and on the busiest weekend of the year, they promised to have someone come and check out the unit. Larry came out that night, and stayed to fix what was a previous mistake, plus install new equipment to make the AC unit work. Not only did they not charge to correct the wiring problem, but the new charges were extremely reasonable. I fully expected to get price gauged because it was an "emergency" situation on the busiest weekend of the year, but they were honest, and did not overcharge at all. Larry stayed late on a Sunday night to make sure that the unit worked. Truly, thank you for the quality service & price. 10/10 would recommend to anyone that has a heating/Ac problem in the area.

On a 90 degree Tuesday in a 90 degree month, our air conditioning stopped working. I found X-treme…read moreon Yelp and called because of a recent good review, and because they are in town. I spoke with Larry who immediately told me he couldn't come out until that Friday, potentially turning away my business. I told him we'd wait. Larry was able to come a day earlier than promised, suggested replacing rather than fixing our 18 year old system, and had the new unit installed and working in less than a week. Larry and his helper were professional, prompt, courteous, and offered three choices in a top rated air conditioning unit. We're calling them for our furnace inspection this fall. Cathy M

They have been caring for our furnace for over 15 years and have never let my family be cold during…read morethe long and brutal New England Winters!

My air conditioner stopped blowing cold air Saturday evening. Of course it's supposed to be the…read morehottest days for the next week for the summer of 2025. Called them for an emergency repair. Craig called me back. Said he'll try to get there. As soon as possible was at my house within 20 minutes. Did the repair and got us back up and running. Good company to have.

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

My furnace was making loud banging, knocking, and scraping noises, so I called to request a…read moremaintenance service. They were able to come out within two days, while every other company I contacted quoted two to three weeks just to get an appointment. The person I spoke with on the phone was incredibly kind and understanding. They kept me informed, called to let me know the technician was on the way, and even texted me a photo of the technician beforehand, which I really appreciated for safety and peace of mind. The technician who arrived was very nice, professional, and extremely helpful. The entire experience was smooth and stress-free. Since the visit, my furnace has been running quietly with no more strange noises. Best of all, the maintenance service was under $200, which felt very reasonable given the quick response and quality of service. I'm so grateful they were able to help on such short notice and would absolutely recommend them.

Just review ALL of the 1 and 2 star reviews on this company prior to hiring them…read more 2nd visit by company: they sent 2 20 something "kids"... both apprentices.... SERVICE took longer than usual, probably due to their lack of experience.... As they were only halfway through their apprenticeship.. And result was that we were overcharged.... For less than three hours of work-$$$$700 plus. We are definitely going in a different direction for our electrical needs

Called CPF for a badly leaking showerhead. I asked Mr. Flynn to call me when he was on the way so I…read morecould leave work and meet him at my house. He said, Okay. He asked if anyone would be at the house if I weren't there. I said yes. He then said, rather rudely, "Are they gonna be able to pay me?" What did it matter? I would be there when he gave me a call that he was on his way. He eventually called me when he was only a block away from my house, which left me little time to get there to meet him myself. He was let in the house, and I was on my way home (a 6-minute drive) when my roommate called to say Mr. Flynn had already left. Really?! He knew I left work to meet him! They said he looked at the issue for a few seconds, and he said he couldn't fix it because it's an in-depth job and he is going on vacation. Everyone deserves a vacation, but he never offered to contact me when he got back from vacation to do the work. He never even called me back to tell me any of this personally, or to apologize for making me drive home and then leaving on me. He also never offered me a referral, knowing the leak was a problem that needed to be addressed quickly since it's the only bathroom in the house! Horrible customer service and a rude person. I'm actually very relieved he was too busy with his vacation to take on the job!

Charles and Kelly are an awesome team. Five Star Service. Prompt, highly skilled, intelligent,…read moreknowledgeable, friendly, affordable, thorough. A definite addition to my contractor speed dial list! Thanks so much for your excellent service.

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

Purchased a dryer but couldn't be installed until vents were cleaned or replaced , called Green Air…read moreDuct Services they were able to help me and get it done on same day , also even hook up to dryer that was not even suppose to be done by them , but did it anyway very friendly and professional cleaned everything before leaving as well I highly recommended these guys

We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.