1. R & C Carpet Care

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Aurora, OR

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R & C Carpet Care

5.0 (6 reviews)
Closed • 9:00 am - 5:00 pm

Services - R & C Carpet Care

Carpet cleaning

Rug cleaning

Upholstery cleaning

R & C Carpet Care Photos

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Recommended Reviews - R & C Carpet Care

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2 years ago

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3 years ago

Business owner information

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Jon C.

Thank you very much for your review!

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3 years ago

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5 years ago

Did a great job got up some tape sticky on the carpet. Left things right in place. Jon was on time and got right to work.

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8 years ago

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9 years ago

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We have had the Perma Treat Experts clean our dark blue shower tile…read morefor a number of years, we live in Eastern Oregon so its a day trip for them. We appreciate that they are still available we have very hard water (what were we ) so I use the perma treat solution in between their visits. Thank you Perma Treat for still remembering your Eastern Oregon Clients. Jean

Never use this company! Commercial is deceiving, the person who came to my house to do the actual…read morework was not professional looking at all. If my husband wouldn't have been home I wouldn't have let him in. He wore dirty clothes and walked around in dirty socks with huge holes. I doubt he showered before he came out and sweated the entire time. Every time I went to check on him, he was on his phone with either his granddaughter or changing the music he was listening to. Jim had done the quote for both of our tile bathrooms and for new caulking in the shower. The worker spent more time trying to talk me out of the caulking and saying wanted to set up grout work with another company he knew. A three hour job turned into 6 hours, we never say the worker bring in any equipment to 'steam clean' with and when I asked he said they only give me these yellow rags and product. When I asked him about their cleaning product that Jim had mentioned, he told me to just buy some hydrogen peroxide and mix it with some dish soap as that is pretty much what the cleaner is. I highly doubt that he did much of anything. I was so disappointed with the service that i didn't want them back in our house even to look at the crap work but after 11 months and our tile shower looking poorly I finally called and asked them to come out. Warranty...what a joke! The estimator that came out was happy to tell me that they don't warranty caulking but would happily send me a quote for redoing the job for $125 "even though it shouldn't look that way in less than a year" was his comment. He also conveniently didn't have their wonderful product to clean with to see if it would help any, but more than happy to ship me a bottle for $30.

Westside Carpet Pros - Carpet Cleaning Sherwood OR

Westside Carpet Pros

(5 reviews)

Am extremely disappointed with both the quality of the work and how this company handled my…read moreconcerns afterward. Paid an extraordinarily high price to have the carpets in my home professionally cleaned. When the job was finished, there were still numerous visible spots throughout the house. Contacted the owner and gave him the opportunity to come back and address the areas that had been missed. During our conversation, he acknowledged my concerns and told me he would issue me a substantial refund. The refund was never received. What concerns me even more is what happened afterward. I made repeated attempts to contact him to resolve the matter privately. My texts went unanswered, my calls were not returned, and I now appear to have been blocked. Would have much preferred to resolve this directly rather than post a negative review, but have been given no reasonable way to communicate with him. Was also very uncomfortable with how the wastewater from the carpet cleaning was handled. I observed dirty cleaning liquid being emptied onto my driveway and into drains in my home. Ultimately, I hired another professional carpet cleaner to redo the work. The second company charged approximately one-tenth of what I had paid and did an excellent job, including successfully cleaning many of the spots that remained after the original service. The difference in both price and results was remarkable. I gave Bill an opportunity to address my concerns before writing this review. Am still willing to communicate directly with the owner and would welcome the opportunity for him to follow through on what he told me he would do. Based on my experience to date, I cannot recommend this company.

We had Bill come clean a reclining love seat chair that we purchased on FB Marketplace. The chair…read moreis a dark chair and didn't show the filth nor were we aware of urine from pets. Bill throughly cleaned the chair; and he deeply cleaned. The chair was cleaned between the cracks and crevice. Bill told me that he could return the chair to the look of a new chair. And he did. When Bill arrive; he got to work by inspecting the chair and prepping his supplies. He was professional and quite personable.

R & C Carpet Care - carpet_cleaning - Updated October 2026

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