Punctual and honest. Would highly recommend Nathan. I'm a dummy when it comes to electrical and…read moreNathan's explanations were thorough and enlightening.

Prompt response to inquiry; professional and conscientious; called to indicate estimate time of…read morearrival on day of service;

Austin and his partner provided professional and friendly service when they came to install…read moremultiple light fixtures. Scheduling appointments was handled very efficiently. We will definitely be contacting Universal for future service!

The entire Universal crew was professional, helpful, and knowledgeable. Their pricing was fair and…read morethe work was high quality. The scope of work performed was a new meter, service upgrade, 2 grounding rods, and upgrading the main fuse panel from screw in fuses up to a breaker panel. They also troubleshot a circuit in this 1960 built home and fixed multiple open splices in the process by getting them into junction boxes. The best part of all, though, is they were nice to my dogs. Thank you!

After a month, they finally fixed my Honda generator. It know it was a hard issue…read more Thanks for the repair. Good job. Started right up. Kinda dirty. They got skills. Highly Recommended

Very disappointing customer service. I needed a simple snow blower tune up. 3 cancelled…read moreappointments over the course of a month due to inability to get parts. No call - just texts stating the appointments were cancelled. Did not seem as though there were any attempts to locate the required parts (which were very common parts available on Amazon for next day delivery). Called a competitor. Snow blower was repaired the next day.

I am not one to take the time to write a review. However, the professionalism I experienced working…read morewith David DeGrieck on a lawn mower purchase was so noteworthy I feel obligated to acknowledge his extraordinary care. Thank you. Gary V

Last year it took an extended amount of time to receive our seasonal maintenance on our zero turn…read more This year it is already been three weeks and they still have not looked at our mower and said they'll try to complete at the four week point. Wish they had told us their turnaround time before we decided to have them pick up our mower. Unfortunately, they lost our future service. To add, we also received our mower back last year with a flat tire, which we were responsible for. Be cautious doing business with them as I've read other damaged mowers being received back.

George was fast to communicate. Came out on time found the problem quickly and fixed it. Would hire…read morehim again.

From the owner: Local family owned business that offers Prompt Service, Free Estimates and Fair Pricing. Owner is…read morepersonally involved in all projects and customers satisfaction is guaranteed. Always available to answer questions. We specialize in anything Residential Electrical, From changing an outlet to whole home rewires, we've got you covered.

Responded promptly. Came when they said they would. Explained exactly what they were doing and…read moregot the job done right. We love our new light (there was no ceiling fixture previously so they had to run the wire etc).

Very honest, reliable and knowledgeable! They always show up and get the job done, never any…read moresuprises. Highly recommend for as little as a plug to a generator install. The cost is always fair as well.

Gen Pro LLC is a fantastic generator service company. As an owner-owned business, they ensure…read moretop-quality service and professionalism from their highly skilled technicians. During this recent ice storm, Gen Pro got my generator up and running, and kept me informed throughout the process. They showed up when needed even though it was late in the evening. I highly recommend them for all your generator needs.

I had a Kohler whole house generator and auto transfer switch installed by Shawn and his team…read more They are truly professionals and treated my house like it was their own. They even swept up after themselves when they were done. I mentioned to Shawn about not leaving the doors open to keep the cat from running out and he incorporated my concerns into his kick off huddle with his team before they started. It's worth noting that I previously had a Lowes contractor give me a price for a generator install. Not only did the local Lowes contractor tell some fibs about what was required because of the Michigan Building Code (which I rebutted because I know the code and I offered a copy for him to show me the section right on the spot ) I was offered a lesser quality Generac generator (even after I told him I wanted Kohler) and a small limited circuit manual transfer switch. Nevertheless I sent him on his way and called Shawn. I have never looked back. Not only was Shawn's price reasonable he was lower than the other contractor and I got what I wanted to which was a Koehler generator and whole house automatic transfer switch so I didn't have to pick and choose what I wanted on the panel I am a contractor so I know the system. I highly recommend you call gen pro and talk with Shawn

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.