This is the WORST company. Do not use them. I sent multiple shipments of goods to the Dominican…read moreRepublic and NOTHING ever arrived. It is now a year later and I still haven't received the things I sent. I have called and texted them in various occasions and gotten little to no response. This is a total SCAM.

Never send anything for mateo cargo express they are irresponsible, I sent a tv 1 month ago and…read moresomething to Dom. Rep and they always say that it will arrive for that date and it never arrives, when I call them they make me wait on the call and in the end they don't t say Nothing, today the tv arrived and it is totally damaged it does not turn on, the screen is broken and I am very angry that company offers a very bad service that company has to close it... nunca manden nada por mateo cargo express son unos irresponsables, mande una tv hace 1 mes y algo hacia rep. dom y siempre dicen que va llegar para tal fecha y nunca llego, cuando yo lo llamo me ponen a esperar en la llamada y al final no dicen nada, hoy dia llego la tv y esta totalmente dañada no prende, la pantalla esta rota estoy muy enojada esa compañia ofrece muy mal servicio esa compañia tienen que cerrarla, malditossss nose si son animales que trabajan ahi no gentee

The most useless customer service I've ever experienced in my life. Clerk refused to answer…read morequestions or help in anyway. When I asked for a hand choosing boxes or bubble wrapping a large package, I was told to go to UPS instead. Unless you're just dropping off something small and don't need a sentient human at all, don't bother.

The quality of service has declined rapidly since Deb's departure. I'm just stopping by to pick up…read moremy package and don't need the condescending negative attitude with it. Also, they are closed for many, many holidays so call first before you waste your time going over there because they could be closed for a few days.

The workers are always nice, but the wait time is out of control. Every time I come here the wait…read moretime is 30+ minutes. It's so dreadful I sometimes take the train to east village from BUSHWICK (20+ mins) just to use their self service machines. This location would really benefit from having a self service machine.

This place is one horrible post office. I arrived here around 3 p.m and 20 minutes later here I am…read morein the same spot from the beginning. There is only one person working at the window right now and he is moving extremely slow with not a care in the world. I will neverrrr visit this location again. It's taking everything in me right now to hold my composure!

Great local options for shipping, printing and copies. I also did finger printing for my job here.read more

Found this gem in the neighborhood today. I walked in to this place because I needed to print a…read moreFedEx label and ship a package. I was greeted immediately as I entered the store. The front desk staff was kind and helpful. The store was neat and organized and smelled nice too. I was able to email my label to them and quickly got the label printed for my package. Overall, great service, kind staff and The cost was to print was $2. Will def be my go to spot when I need any shopping or printing needs.

Jenna, Jade, Kenny and Brian have gone above and beyond to help with my daughter's move from…read moreFlorida to Bushwick!! I can't thank them enough for their persistence in finding her misdelivered packages! First class all the way. I will be doing business with them again for sure!

I rarely write reviews, but I want to give all the kudos in the world to these guys. They're super…read morepleasant and helpful, their service is efficient and reliable, and they make dealing with postage/shipping/etc--which is usually a nightmare, tbh--a relatively painless experience. They're also owned by a local and clearly have strong ties to the community. More power to them.

I love coming here -- everyone is always so friendly and helpful. It's incredibly convenient to…read morehave my packages shipped from one place, whether it's FedEx, DHL, UPS, or USPS. Prices are reasonable, and they make everything easy, from taping to making sure packages are ready to go. Special shoutout to Dante -- he always makes sure my packages are in great shape and taken care of. Highly recommend!

The service was super great ! Elijah was fabulous, great service…read moreand great price. Doesn't get any better than this place...........

My first experience with this delivery company was today through Jet.com, which I will apparently…read morenever be ordering from again. Have these people never set foot in NYC before?? They left my package right on the sidewalk outside my apartment building - even sent me a picture of it sitting out there to prove it was 'delivered' - and of course it was immediately stolen. What a complete joke.

I'm not so impressed with deliveries from Parcel. I have received Purple Carrot boxes from them…read more The first box was sent to my husband's office - no problem, it was delivered up to his office and left with the front desk. The meal boxes are large and heavy though, so rather than have my husband carry the huge box on the subway, I had the second meal box sent to our home. The box was set to arrive on a Tuesday, so I made sure I worked from home that day. We do not have a doorman, and for a service SO big on understanding the issue people face living in buildings without doorman services, you would think Parcel would actually deliver the box to my apartment... but of course not. The delivery person rang my apartment bell, I answered the intercom, he said he had a delivery, told him great, come on up. Then I waited. And waited. After 10 minutes I knew something was up, since my elevator building only has 6 floors. Went down to the lobby and there sat my box, tossed in the corner, no delivery person in sight. Because of this lack of service, I will be canceling my Purple Carrot subscription and let them know Parcel was the reason. Parcel seems to employ some lazy individuals and this $70 package could have easily been stolen. Teach your delivery people to use an elevator.

Great service. A great member of the community. Lots of great art supplies. Decent prices.read more

I went to drop off my fedex package at this store on Saturday. The store a bit far from my home but…read morebecause of my local store is closed on weekend so i have no choice to walk farther. Actually I went to this store many times, passport pictures, printing documents, shipping, etc. they are dog friendly so Im glad they are and this store will be one of my list for weekend shipping.

everyone makes mistakes. that's what makes us all human. but it's what you are willing to do to…read morerectify an error. that's what makes an average person a truly exceptional person. i normally only like to write reviews for terrible service because that gives me great pleasure to point out ppl that just suck to all hell. and for sure a post office is usually an easy target for a negative review but not this go. i want to take time to point out how the manager at the Bushwick Post office 11221 Jason F. went above and beyond to find my package. a new courier on my route named Kiana M. made a massive blunder in delivering my package to the wrong address. because she was new she really couldn't remember exactly which house she dropped it to. to make mattered more impossible, she marked the package 'delivered' so customer service by phone was basically telling me to take the L. seriously, the one lady i called said: are you sure it's not in your mailbox?! I'm like lady, if there was a full on coat in my mailbox, i'm sure i would have noticed it. she wasn't smart or fun to talk to but i digress. i went to the 11221 post office where i was directed to the supervisor. he saw the seriousness in my face that this package wasn't disposable butt wipes from Amazon and this thing needed real deal attention. the brother hopped in an official FBI type post office vehicle like Denzel n Training Day and drove to my block and started ringing doorbells...NO BULLSHIT! took my number and said he will reach out when he gets hold of the courier. the next day i was driving home from work and CRAZY...Jason was on my block ringing doorbells again! truly an impressive display of customer service. still no package though. after the 4th day i was ready to call it quits. do you remember that scene in Rocky when the music comes in to hype Rocky up and he gets back in there and starts whipping Mr. T's ass?! In comes KIANA!!! i saw her on my block in the big post office ice cream truck ringing doorbells!!! i was like...ohhhhh! Guess what....SHE FOUND IT!!! i could see her through my door video camera smiling from ear to ear soooo happy and man i tell you, seeing the joy and pride on her face, that made me happier than getting the package itself. maybe Jason said she was likely going to get in some kind of trouble which i obviously wouldn't have wanted but she made the effort and saved the day!!! did i mention, she was out on SUNDAY!? she was so apologetic i asked to give her a damn hug. don't get it twisted, covid is still out here kickin asses but i was just so proud of this beautiful spirited young woman's efforts i had to. if you find yourself at the 11221 post office, do yourself a favor and see if you can meet the manager there Jason F. or the beautiful young lady Kiana M. not only are they fantastic at their work because they take great pride in what they do but they are fantastic human beings. they could have written me off but they met words with action and did what they said they would do. give them both a pleasant smile when you see them for me. now Nikki that works the counter and the light skinned Black dude that was looking at me like i had a foot growing out the side of my face for asking him a question you can give them both the stink eye. dude was moving his neck, head n shoulders around talking to me like he was auditioning to be a back up dancer for a Beyoncé video. Nikki forgot to call me but whatever, she was sorry and got me to Jason so all n all she ended up being super cool too. happy holidays yo.

Received this message on tracking site "We attempted to deliver your item and a notice was left…read morebecause no secure delivery location was available." No attempt to deliver was made so I went to post office 5 mins after they opened. There was a long line and took me 2 hours to get to the counter. Was then told that no worker showed up the day before and that I would need to come in at the end of the week and wait in line again to pick up my package.