Wow. What kind and generous staff and owners…read more I came in just as they closed. They gladly stayed late for us to mail our items. They also showed compassion and found us the most economical yet expedient shipping options. So blessed to find this store open late and helpful in our need for mailing goods way past USPS limited and silly office hours.

Fast, super friendly, excellent service! Everything that I've had done with them has come out…read moreexcellent and it's always a good experience. I literally love going to the store because of the friendly service and their sweet pup Sunday there to greet me. Whether it's Real estate flyers or a return label, they are on it and I'm never disappointed. Thank you guys.

The customer service is great. I've been using UPS for about 10 years now and can't say enough good…read morethings.

The UPS Store was well staffed and efficiently operated. There was a line but it thinned out very…read morequickly as employees were busy ensuring all customers were serviced and needs addressed. I visited the store to have documents notarized as it could not be done at my local bank. BETH did a superb job of assisting and was warm throughout the interaction. I was not expecting a $10 charge per page notarized so be aware if you have that need.

A genuine, down home service experience. The owner, Christy, is very friendly and alway…read moreaccommodating. The great atmosphere compliments the exceptional service provided. Highly recommended for locals and those who visit the area frequently.

I didn't even know places like this existed till I rented a condo for the winter in PCB. The owner…read morerecommended West Beach Mail since there was no way l for us to receive mail or packages at the condo. The owner is so friendly and helpful, and the cost is very reasonable. There was a lot of construction in the area so getting there was a bit of a challenge, but hopefully they will be done by the time I go back next year

Always excellent service with a smile. Very busy place so you may have to wait a few minutes, but…read morerarely too long.

Three girls working. 2 customers; 1 with 51,002 boxes to mail and 1 who needs one document…read morenotarized. Apparently, only one of the girls can notarized. So, instead of quickly notarizing the ONE document while the other girls wrap the 51,002 boxes, she makes the customer with ONE document to be notarized wait for 41 minutes while she wraps the 51,002 boxes. Service? Not much. Friendliness? Sorely lacking.

This is a reliable business for full service pack and ship. Maybe a tad expensive as they are 3rd…read moreparty but it beats driving 30 miles to to the nearest FedEx or UPS ship center. They are always friendly and helpful anytime I have needed their services.

I was charged $5.00 for a preused box about the size a cell phone would be shipped in. I was quoted…read morea price of $166.00 to ship maybe 2 oz of medicine in said box. His price was inexcusable as it was $57.00 cheaper through UPS.. (which was still outrageous) I used this business a few years back and was price gauged then also. I would never recommend this store as it appears the owner is out to take advantage of locals, with no regard for their loyalty for local businesses. shame on him.

Always attentive and kind trust worthy staff. Clean and safe place, can get a little busy but they…read moremove fast it's usually customers who are not ready.

I will never step foot into this UPS store again. Horrendous customer service. As a frequent online…read moreshopper, I'm typically at a UPs store 2-3x a week. So I'm familiar with the level of service they are supposed to provide. It was my first time at this store in Destin. I'm simply dropping off a small amazon package with a pre-paid label I printed at my house. All taped up. Ready to go. I noticed it needed a little extra tape on the paper label itself. I asked If the lady could cover the label with a little tape. We're talking 2 inches. She lectures me & says I could buy some! Umm I understand the nature of upselling the customer. But I'm bringing in a package already pre-taped, pre-boxed, with label. Good to go. Isn't the ups store all about, just bring it in and we'll box and tape it for you? This is the only franchise location that would charge a customer for 2 inches of tape.

Friendly amazing service. They are quick and help with anything not to mention they carry all the…read moreMelissa and Doug products for your kids!!

This place will no longer accept packages if you bring them in with a pre-printed label. They are…read moreway over priced on shipping, and supplies and the staff as a tendency to be rude and condescending.

I've always been given EXCELLENT SERVICE here. They seem well informed. Also, they are well…read moreeducated/ trained! Very nice staff!

I stopped by The UPS Store today to return several Amazon packages -- over 30 in total! I used the…read moreself check-in to avoid holding up other customers, but one of my receipts didn't print. Emily came over right away and went through all my packages to find the one I was missing. She was so kind, patient, and professional the entire time. The value is always great! Every time I visit, Emily is there with a smile, always willing to help, even when it's busy. She truly enjoys her job and makes every visit a pleasant experience. Thank you, Emily -- you're a breath of fresh air and a great example of excellent customer service!

Team was excellent. Understood my needs and exceeded them. I would definitely recommend them.read more

I had an extremely frustrating and disappointing experience with All My Sons Moving Company…read more They arrived three hours late without proper communication. While packing up my old apartment, they broke the living room light fixture and did not fix it or take responsibility. When we arrived at my new place, I was suddenly told I would be charged $1,000 for only eight items. This was never clearly communicated beforehand. I felt like I had no choice but to pay because they were essentially holding my belongings hostage until payment was made. It only got worse from there. When unloading, they told me one of the dressers was "too heavy" and that I would need to unload it and bring everything inside myself because they weren't going to do it. I paid a moving company to move my belongings -- not to do the labor myself. Once everything was inside, I discovered: * My dining room chair was completely broken and unusable * My couch had two holes in it * One of my dressers had a front leg completely snapped off They didn't offer to pay for any of the damage just said they would contact the workers and get back with me. They claimed the dresser was already damaged when they arrived, which is absolutely untrue. I have pictures proving it was not damaged beforehand. I contacted their supervisor as instructed and sent photos. He was no help at all and simply responded with "sorry" while insisting I had been told the pricing -- which I was not. The entire interaction felt dismissive and incredibly unprofessional. This company was late, damaged my property, overcharged me without proper communication, and refused to take accountability. I am highly disappointed and extremely frustrated with how this company is managed. I strongly recommend choosing another moving company.