I've used Brooks for oil delivery and service for the past 10 years. They always provide a prompt…read moreresponse, answer any questions I have and gives me a variety of options when it comes to maintenance. I've used other companies briefly and always go back to Brooks. Highly recommended & friendly staff!

We've used Brooks for 3 furnace installs - our home and 2 two family residences we own. They were…read morequick, professional and offered competitive prices. We now use Brooks for our oil needs as well. Very dependable!

Best propane company around, they are always so helpful, I never have to worry if I'm running…read moreout, because family propane LLC is all over it for me. Thanks!!

Great company and great service! I always enjoy speaking and interacting with their team, and they…read morealways come out quickly! Thanks!

Lots of options in our area. Fast and reliable services. Would recommend but I don't know if they…read moreare accepting new customers

Great customer service! Very easy to set up a new account and start service on my House closing…read moredate. Their auto fill program is great and gives me peace of mind! Would definitely recommend!

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

Great company! Great service! Competitive prices. I've been in the area for about 20 years and have…read moreused a couple of different suppliers. Elite is the best. Last big snowstorm we had they were down one truck, but instead of just delivering what they could and going home for dinner, they stayed out all night. Someone came by at 10:00pm with 10 gallons of gas in a can to make sure I was okay, and then filled the tank around 3:00am. I don't think any other company I've used would have done that.

Great service and good rates. Guys are very responsive and can help with anything hear related. I…read moreuse them for oil for my home and also used them to install a brand new furnace in my house

Tower Energy's website says: "You won't run out of fuel on Automatic Delivery". I ran out of oil…read morethis weekend, twice! We have an automatic refill contract with Tower and they were unable to completely fill our tank last delivery and promised to return to fill the remainder, "soon". Ultimately, they never came back and our tank ran dry leaving us without heat on a Friday in February. I contacted Tower and spoke with the manager. His response to the situation was dismissive, saying there is no need for a filter change or a system check, these run outs "happen all the time". In a situation like this, when a company fails to meet their guarantee, the expectation is the company will go out of its way to remedy it; regardless of the severity. But to have two consecutive failures is simply pathetic. showing a lack of integrity and no desire to stand by their guarantee. Tower Energy has 2.7-star rating on Yelp with 7 reviews in total, 4 of which are 1 star with a detailed explanation of their unique situation. The 1-star reviews had a common thread of Tower not fulfilling their contractual obligation, very similar to my recent experience. I would read the others as well I cannot recommend Tower Energy and advise against it. Research into customer experiences elsewhere.

I recently ordered 100 gallons of oil for my tanks before the big snow storm we had. We were told…read moreit would get delivered before the storm and then kept getting pushed back. (no big deal we understood they were busy) When they did finally show up the next week they they said they couldn't get the cap off to put the oil in and left. my husband got home and tried and the cap came right off without any elbow grease. they said they would be back the next day. They showed up the next day (Friday) and put the oil in. Well my husband pulled the driveway in from work as they were finishing and had to wait for their truck in the driveway for what seemed like a while for only 100 gallons. As soon as he pulled away my husband went down stairs to our double oil tanks and saw the man filled both tanks. (Over 400 gallons) he immediately called the office and was directed to the emergency line because the were now closed for the weekend. We left a message with the emergency line operator and he said he would let the office know Monday. We told him thank you and by all means come take the oil back. Our original receipt says the order is for 100 gallons and the rate we ordered it at. Our card was charged the following week for that amount and we recieved a confirmation email. I go to check the mail and now have an additional bill for $1,600 for the additional amount at a higher rate. my husband called right away and explained the scenario again to the front desk lady who said they had no idea. She said a manager would call. No manager called, but we did receive a very rude and nasty call from a front desk lady today trying to tell us we need to pay our outstanding balance. My husband explained to her, AGAIN....We were over charged because we only ordered a certain amount and according to her that's not their fault it's our responsibility. He said I would like to speak to a manager, so she put him on hold then came back and said he will be calling you and hung up on my husband. This whole experience has just been terrible with this company. We have told them plenty of times mistakes happen we get it, please come take your oil back. Now to have an attitude with us this is uncalled for.

I'm saving cash on oil and electricity with the co-op and in times like this, that keeps me warm…read moreand happy! I've been using them for three seasons. If you heat with oil, they can save you money. Their site usually shows their average price, which varies based on current wholesale pricing in Connecticut. I always do better than regular retail rates. You can still arrange with an oil provider to service your furnace just as you normally would. All the details are on their site or are available by calling them. There's a very low fee to sign up for the oil co-op and none right now for the new electric co-op. I just signed up for their new electric co-op service, which promises savings of five to 20 percent over "standard offer" electric rates. I got my first bill with the new provider and it was almost 17% lower than my bill from last month - and I even used an extra kilowatt hour of electricity this month. Again, it's very easy and there's no long term commitment or fee to switch. Your bill still comes from your regular electric company. Check these guys out!

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

I have been trying to contact a manager since early November 2025 and left my details and…read moreexplanation with multiple agents, yet never received a follow-up. I've been a customer for over 8 years, and the prices have become unreasonable with no added value for loyal customers. There is absolutely no follow-through, and customers should feel valued and appreciated. Unfortunately, management seems to have no regard for people's time or professionalism. To make matters worse, they tried to sell a 15-year-old tank for over $1500 with no negotiation. Who would pay that? It feels like they assume customers have no knowledge of the industry. As an operations manager in the energy sector, I know what can and should be offered. It's a shame that after more than 10 attempts to reach out, no one found the time to call me back. This experience leaves a bad taste and has led to cancellation of service. If I could leave zero stars I would. Customers beware!!

Gerry from Paraco is responsive, and totally knows his craft. He took the time to explain what the…read morerepair entailed and made sure to check in with the delivery department to coordinate filling the tank. Very courteous and professional -