I just went here today for the 1st time!!!…read more I LOVE LOVE LOVE this office. IF you have ANY fear of dentist or being judged about the conditon of your teeth, THIS is the office for YOU. The entire staff is wonderful and Dr. Moren is legit bad ass.. They are ALL are over the moon kind and they actually LISTEN. I have struggled for YEARS trying to find a dental office that I KNOW wants to and will actually take care of ME. They need MORE than 5 stars. D.

10/10 would recommend. Extremely clean and modern…read more Very kind staff. Linny was extremely thorough, gentle, and informative. I'm typically not a fan of the dentist BUT they've figured out how to keep you relaxed, engaged, and informed.

I moved to Austin in 2013 and it took me a while to find a dentist. I went to Dr. Panahi and my…read moresearch has been long over. I've been going to this office for 4 years now. I have had several procedures including a crown and fillings and I know I am in the highest level of care. The entire staff is on point for every visit. From the dental hygienist to the front desk, they are more than just courteous, they are engaging and remember you. They work with my insurance directly and the best part, they assist with the planning of any procedure both financially and logistically. It is your schedule, your timing. They tell you upfront what's out-of-pocket and what your insurance will cover. There have never been any hidden costs. They are also impressive when it comes to their knowledge and experience working with the insurance companies. I do not have to deal with any of the difficult administration. If you are looking for a dentist in the NW of Austin, I cannot recommend Dr. Panahi and the Lake Travis Family Dentistry enough. It IS as good as it gets!

New to the area, I relied on reviews, which got me to this dentist. First meeting, "none of the…read moreX-rays we got from your out of state dentist were as clear as ours can be". They took a boatload of X-rays. Next issue, you have lots of things that need to be corrected. (Note: It appears somebody wants to put a new pool in their back yard, or pay off their Mercedes). Next, you need deep cleaning. We can do it all. 4 quadrants, fluoride, no problem. By the way, they do Botox treatments too. I decided to go to a periodontist to assess my condition. They contradicted the dental assessment, requiring a lesser amount of treatment. I had that performed successfully. I also got a second opinion at a dentist referred by the periodontist. They evaluated ALL the X-rays collected, and determined only a fraction of Lake Travis Dentistry's "treatment plan" was necessary. It is now over 4 months since my first visit with Lake Travis Dentistry. Today, I received my FIRST statement indicating that I am late on payments (of which I was never notified). Also, the many X-rays which I suggested at the time were excessive, were billed at $39+ each, and not paid by my insurance. I will pay the balance. Hopefully reading this will alert you to be vigilant in your choice of dentist. I don't usually write this type of review unless it is earned.

Where do I begin? Sit tight-this story deserves a moment to read because who doesn't love a happy…read morefairy-tale ending?! I started my "journey" to fix my front tooth at the ripe age of 13. After chipping my front tooth while playing with friends, I was locked in to a long relationship with constant temporary fixes made up of bonding that would naturally yellow, or chip every 2-3 years. Eventually it became obvious that spending $400 out of pocket wasn't the smartest choice which pushed me to exploring a more permanent route: Veneers! I began the search for veneers in the spring of 2022. Getting many quotes, spending many hours to get to (and spend at) these appointments, but feeling very discouraged after consistently being told I would have to "At the very least have all the upper teeth replaced" if not my entire mouth. This came justified that they "would not, and could not match my other teeth with a single veneer!" Who knew single veneers weren't an option? Not me! Still I wasn't sold. Surely someone out there was skilled enough to do it? I was set to find out. Or so I thought... a final pregnancy came and went and in 2026 I was officially done breastfeeding my final child so I decided it was time to finish what I had started! As a stay at home mom with three small boys getting out of the house became an obstacle in and of itself. So like any smart and savvy woman, I chose to scour TikTok to continue my search in finding the best dentist to help fix my smile. Enter: Dr. Byrnes who's video came across my "for you page"... I immediately spotted a free "Virtual consultation" AND her portfolio was flawless. Could this be the unicorn I had been searching for?! I submitted my photos and refreshed my email for the entire next hour. I received a response THAT EVENING! Sure enough Dr. Byrnes recorded my very own consultation stating exactly what she planned on doing! I booked my appointment the very next day. Here's where most unicorn stories go south: arriving to the office. But can I tell you I've never been greeted so warmly by an office staff in my entire life? The whole appointment felt like one giant hug. From the sweetest front desk attendee, to the staff (Ashley is my new bff I'm certain of it) to Dr. Byrnes.. I've never felt so loved and cared for. I immediately knew I made the right choice, with the right people, at the right time. The stars had aligned and Dr. Byrnes was going to fix my front 4 teeth. She even offered in-house financing which made it affordable for my family! Miracles do happen! Dr. Byrnes (aka the perfectionist) went above and beyond to help size my veneers just right. When my temporary's came in i thought i was set on them... then I left my appointment. After looking at them i realized i wanted to change one more thing so i called and she stayed after office hours to wait for me and get exactly right for me. She went literally above and beyond to accommodate my indecisiveness and helped perfect my future smile. I left my final appointment yesterday, and it left me feeling so bittersweet. On one hand I'm so thrilled for my new teeth but on the other-I'm sad to not have any more appointments that felt more like "girl time" than an actual dentist appointment. It is purely an added bonus that Dr. Byrnes is quite literally so skilled at her profession. I'm shocked! How does everyone not know about her?? I'm in LOVE with my new smile. I cannot get over it. I cannot stop smiling!!! I write this review to urge anyone to get past any apprehension you may have to fix your smile. Please hear me when I tell you if you're worried at all-you need to come to Dr. Byrnes. This was the best, most calming, professional, thorough, precise, and organized experience I've ever been through. I cannot recommend her enough and will be coming back here for all of my dental needs. Including my before and after photos. I don't miss that yellow tooth at all

Overpriced, lack of quality, lack of sense of ownership…read more Prior to coming to this dentist, I had temporary crowns installed on some of my teeth. The temps were about a year or so old and in great shape. A week or two after seeing this dentist my crowns came off. No big deal just need to epoxy to put it back on. I never had an issue with my crowns, they fit perfect and the x-rays they took would show exactly that as well. I went in and asked to have them put back on and they were able to bring me back immediately. I was advised $50 and I approved them to continue. The price was not $50 as I found out later through my dental insurance!!! I informed the assistant that the crowns fit great and that everything was fine with them, but they fell out and need to be put back in. She then went to do whatever with the crowns so she could put them in my mouth. She put them in my mouth, applied some pressure and then told me to bite down. As soon as I bit down, I told her something is not right and that they are not seated right and I could not bite down evenly due to the crown preventing. She seemed perplexed and looked in my mouth to see what was wrong. She had me bite down on the blue film so she could see where the contact was being made. I told her again they are not on my teeth right. She then got the drill and proceeded to grind on my crowns. Again, I had no issue with fit or anything with them, I just needed them put back in. We went through 3 rounds of her grinding on my crowns and me telling her that she should not have to do this as they fit in my mouth just fine prior to me coming in. After the third round of grinding away at my crowns, I was able to bite evenly. After she was done, I then went to meet with the staff in the front. I was already not feeling right about what occurred and my crowns felt terribly wrong. The lady at the front even commented about me having concern because I kept rubbing my finger on them. I told her that they don't seem right but I have to leave and get back to work. Two (2) days later, I was eating a cracker and my crowns disintegrated and fell out. I contacted the dentist office immediately and advised of the situation. I was informed I could come in and get new ones in and that they couldn't estimate over the phone to how much they would cost. I have two policies so that I can reduce and eliminate my out of pocket expenses, but so far I have always had out of pocket expenses here. I then found out that one of my policies is out of network at this location. I stated I would have to go somewhere in network. A couple days later I went to speak with the dentist and the billing people. I was unable to speak to the dentist because of the stonewalling as expected. I expressly told the person up front that I felt they were responsible for replacing the crowns due to them damaging them with their drill and after I repeatedly expressed that they fit fine before coming in. I even offered to let them bill my policies for however much they could, but I did not want to pay anything out of pocket. This was my way of meeting them halfway and being kind to let them collect something for the time and materials. She was pleasant, took a picture of the destroyed crowns, and then advised she would speak with the dentist, but she already knew what the dentist would say. (Whatever this meant?). I left and waited approximately a week and a half for a return call. As of this post, I have not received a phone call even after reaching back out to them. I am now out of the thousands of dollars I spent for the crowns, have to take. more time off work again, and pay for new crowns all thanks to the poor care provided and no empathetic concern from the staff.

Absolutely fantastic experience with Dr. D'alfonso and his entire office and medical staff: they…read moreare so very friendly and they were very caring for my mom who has dementia and she was confused during her visits and they were patient and supportive and she was treated with the utmost respect and care. Dr D'alfonso personally followed up with me - twice - to make sure my mom was ok after the cosmetic procedures. I truly appreciate this 'extra attention' as it speaks volumes. The actual results of his work were super and my mom feels like she is her beautiful self once again, and it has made a world of difference to her, which is the most important thing. I highly recommend Dr. D'alfonso and his team at Lakeway Cosmetic Dentistry if you are looking for excellent results, fair pricing, and top notch service with follow up check ins if applicable, and genuine interest in your well being not only just with the results.

Finding the right dentist is hard and rare. It takes a lot of research usually. (i only want the…read morebest of the best working on my teeth!) I am someone who already has dental anxiety and white coat syndrome so trust me when i say Lakeway Cosmetic Dentistry and Dr. Dalfanso are the best ones in West Austin and in the entire city, in my opinion. Honestly im so impressed ill just go ahead and say they are the best in all of TEXAS (just being honest...) they make you comfortable so the anxiety fizzles away. If we ever move, I'll fly back to Lakeway for my appointments. Dr. Dalfanso is extremely kind and down to earth (he has great bedside manners which was always important to me when finding the right dentist) and his background is just extremely impressive. I trust his judgment 10000%. I think it's cool how i wanted to find the best cosmetic dentist when we moved to austin and i actually did so now im a patient for life. The entire staff is also SO sweet, and you are getting gold star treatment. I love the whole office too, the vibe and decor feels right and it's comfy in there! They play my fav music and all the people who work there are fun to chat with also!! Dr. D is not only my dentist but my husband and kids also go there so we are all patients now. So, yayyyy for our family lucking out and finding the best of the best I give my review 100 gold stars

Dr. Morales and his assistant Miss Rita were excellent. Warm, caring and very good at their…read moreprofession. And considering the potential for discomfort in the process, I deeply appreciate the care they took with my oral care. I didn't know them beyond the good reviews, but I'm happy to say 5*s, consider Lakeside with confidence. I have a new home for dental care. And shout out to Gia for picking the playlist, modern, interesting tracks when I was expecting Muzak or some sort of meditative classical. A surprise and delight.

A wonderful dental practice that I highly recommend. These folks are solid. The dental care is top…read morenotch. Do not hesitate to become a new patient here!

This is a wonderful dental practice! Dr Watson is an excellent dentist. He is currently helping me…read morewith a dental plan for my teeth issues. He is friendly, professional and takes care of his patients!! I feel very comfortable going to him and knowing he will fix my teeth. The office is clean and organized. I love going here. Thank you!!!

We just switched to Dr. Watson this year. We've been here over 14 years. We both wish we had found…read morehim when we first moved here. He's amazing, and his staff is terrific!

Unfortunately, I've had multiple bad experiences here where xrays have been taken in a time frame…read morethat my insurance does not cover. If their team would let me know the extra expense would not be covered, I would have the option to make a decision on the matter. Instead, I receive an out of pocket bill after the fact. I also experienced them trying to upsell services. Will not be coming back here.

Dr. Cook and the whole team go above and beyond to in every aspect. My 9 year old daughter (who…read moreisn't a big dentist fan) had a cleaning today and she had the best experience, even saying she noticed everyone was so nice and happy that the most love coming to work each day. I cannot recommend this place enough and am so happy we found them. Thank you all!

I had a very disappointing experience with this dental clinic especially with location Boulder…read morelane. Today I came for my scheduled cleaning appointment, but the location does not exist anymore. I was shocked. No one informed me that the office had moved or closed. I had to call another location, and they told me they could see my appointment in the system, but the location I went to is no longer there. This is extremely irresponsible. Patients should be notified if an office changes location if they have appointments scheduled!!! Since they moved, I also don't know what's going to happen with my Invisalign. Did they move my retainers to a different location? Which location? I don't know. And nobody called me about it. Unfortunately, this is not the first problem I've had with them. Another time they scheduled me for an appointment regarding my Invisalign. When I arrived, they told me my new Invisalign trays had not even arrived yet. That means I came there for no reason just to talk to the nurse about something we had already discussed weeks before. There was also another situation when I came for an appointment and the receptionist simply told me the doctor could not see me that day. Why wasn't I called or sent a message that my appointment was canceled? It feels like they don't respect patients' time at all. This clinic seriously needs to improve their communication and organization. Very frustrating experience.

Part One: I originally went to Swish in October 2023 because I had quite a bit of work that needed…read morebeing done. I went to them at least 6 times, getting extensive work done, and I was never informed that they do not take HMO plans from my insurance. I had to contact THEM for them to tell me this, after I saw a letter from my insurance that I owed over 3k for work I had already paid the "copay" for. I had received payment reminders through text messages from an unfamiliar number multiple times, but with no business attached to it (I googled the number to be sure), I had thought it was some kind of scam. It wasn't until I received the same message from Swish through my email on Jan 20th that I realized what it was. I had been seeing them for about a year by this point. Part Two: I worked out a payment plan with Swish and was told that I could text them monthly with the script "This is [my name]. I'd like to make a payment of [$$$] on my account, with the card on file ending in [####]." So I've been doing this every month around the 4th since January. It is now May. Since I was getting help from my parents to pay this bill, I did not have access to the account information to confirm the charges went through. At the beginning of this month (May 7th), I texted them asking for an updated bill, and got no response. So I went onto their website and saw that the phone # to text has changed. So I texted the new # with the same request about an updated bill. No response. I also emailed them. Still no response. Then today, I got a letter in the mail from a debt collector where it looks as though the only charge that went through was the first one (which I did over during the same phone call where I was told I could text their number with the script above). I was receiving payment reminders from Swish through my emails as recently as March, with the debt going down with each payment. But if my debt with them was already sold, then what was I paying them for?

I want to leave this review like a kind of digital breadcrumb trail for anyone like me who is out…read morethere really struggling with a deep fear of dental care settings and procedures. I know it's a common fear, but for some of us, the phobia goes far beyond the norm, to diagnosed PTSD and clinical anxiety. If that's you, I was in your shoes a few weeks ago. My issues stemming from trauma in the past left me unable to seek dental care when needed as an adult. With the help of therapy I was able recently to start searching and came across a Reddit post about this dental office. I emailed them one night with a brief explanation of my problem and how difficult it was to get myself through the door. I got a call the next day from an admin named Linda who was so warm & understanding beyond my expectations. She told me how special the people were there and that they would love to help me through my fears. Not just "we'd love to help you (become a patient)." My first visit was difficult and emotional, but every person in there from Linda to my sweet hygienist to Carol in billing to lovely Dr. Zatopek - all were so kind to me. I especially have to commend my hygienist, Ashley, who went above and beyond with me, and was so gentle, patient and encouraging that when I went back this week - yes, voluntarily! - for a cleaning with her, I didn't experience any panic whatsoever. A huge change. But it was just knowing that she understood, she didn't consider me a burden as such an anxious patient (which I have sensed from others in the past) and she knew how to make me feel safe. I will be going back next month for crowns etc and I feel such a weight lifted off of me knowing I can face that without a lot of stress or turmoil, thanks to the staff here. So - if you're looking for a practice like this, where they are trauma-informed and know how to handle severe anxiety without frustration or condescension, please check out River Place Dental. You can do it! And you'll feel so much better afterwards - not just your teeth. Because you'll have the reassurance of knowing there are people like this in the world still who really care about you and want to help.

Rosie is the best hygienist, hands down extraordinary care to comfort. Exceptional care to comfort…read moreand very through.

I was a new patient yesterday with an appointment to see, Dr. Kristen Ferrente…read more This was easily one of the best dental experiences I've ever had. The energy of the place is so warm. I was greeted by Kalee, at the front desk, who is a total doll. Then had some amazing corrective cosmetic work done by Dr. Ferrente. Five stars all day!!!

I was disappointed with this visit..I went in as a new patient arrived 15 mins early....after a few…read moremins a lady with a deep voice ( the dental assistant maybe) said the appt was cancelled....I confirmed the appt...Then she said it was an error and they would squeeze me in after going to the back to speak to the dentist...After I sat for 45 mins and filled out the standard dental paper work....She came back out and said they did not take Dental Aetna PPO plans...I handed them the card when I first came in when they asked so it was no need to waste that much time to say at the end they did not take Federal Jobs PPO insurance....The lady with the deep voice was dismissive and did not apologize and just went on to ask the receptionist..So who next? I personally thought it was extremely rude and unprofessional.....At no time even ask if I wanted to self pay the appt..Did I have a care credit card already nothing.....Maybe it was something else because when we walked in and she came out it felt like we were not welcomed...( but that is another subject so I will leave that alone...