I like this Michael's location. It is clean and organized inside. The isles are spacious. Plenty of…read moreparking inside. They sell items ranging from t-shirts, art supplies to candies or kitchen items. Prices are not bad when it comes to picture frames. They also offer services on custom frames.

Just before 9:00 pm I scanned my purchase 181.00 - my daughter was having difficulty with her…read morepurchase and the manager was assisting her - I had a question about a price of items I thought were on sale - when the manager came to speak with me it was 9:00pm - we went to look at the sign to see the sale - I was mistaken- I had picked up the wrong items - I said one minute let me pick up the sale items and the manager said I'm sorry - the store is closed - I can put the items on hold for you. I was shocked as the rest of my purchase was already to be paid for - I cancelled the purchase and left - I will not return to that store

I stopped by to drop off one item to be embroidered. I wanted my name on a work vest. They were…read moreable to complete the job in a couple of days. Also, I ended up paying less than the original quoted price. I was pleasantly surprised. I recommend this store to anyone who needs anything embroidered or require printing services.

Great service, Richard is amazing in providing the best customer service. Prices are nice too!read more

I just wanted to let everybody know what a great job Olga and her staff will do every time you go…read moreinto Silk Way Stitching . We are so lucky to have a talented seamstress like Olga in Langley. She knows all the tricks to get your cloths to look and fit just right. And i think the value and skill is exceptional at Silk Way Stitching. She did a really nice custom seam on my PUMA jacket .

I got the best service for the most reasonable price! I…read morebought a gown, and it was so impressive how perfectly fitted it turned out after alterations! I recommend everyone this place, this will 100% suits your expectations!

Huge selection of apparel and quilting fabrics and notions. Staff was helpful and knowledgeable,…read morebut their classroom space has been converted to offices!

I'm on the fence with my review. The staff are very friendly and knowledgeable. The store itself is…read moreneat and tidy. Everything has it's place. Prices are competitive. Here is where I have issues ... how they cut the fabric. They have a system where they cut exactly the amount you ask for. It an millimetre more. Some staff cut crooked which is what happened to me. I pointed out that her cut was crooked. She apologized and re-measured. Sure enough she was off by a few inches on one side because she cut crooked. So I said that I'll still take the piece but can I have a discount? She asked her manager and basically the answer was no. I still took the fabric, I suppose I could have asked for another piece to be cut (unfortunately I'm a people pleaser) but I bought the fabric piece as is. I felt bad to ask for another piece to be cut. There were people in line etc. On my drive home I became distraught about it thinking they could have given me a small discount and I regretted not asking for a new piece to be cut.

I've bought and taken my machines to Castles for over 10 years now. Never a complaint with any…read morestaff or service. the fabric too! Especially the sales!

I would give them zero stars if possible. I took my older Bernina in to be serviced. It turns on…read moreand sews but the zig-zag would not go to the full width. Service person plugged it in, it turned on, but she did not look further. I was rudely told the main computer board was gone, "What do you expect after 25 years?", the part was not available, only option was to buy a new machine and I should take my old one to recycling. Reluctantly bought a new machine. Friend recommended her Bernina repair guy. Nothing wrong with the electronics. It needs a thorough cleaning and I could upgrade two parts that Bernina had improved since it was made. I was lied to and I consider this to be fraudulent misrepresentation. Took the new machine back and got a full refund. Don't believe what their "certified" repair person says. Get a second opinion from a competent person.

Customers all the way from Davis, California. We were on a trip to BC and needed a resupply for my…read moredaughter's crochet project and you came through for us. Cozy shop and helpful service. Thanks so much.

This is a fantastic store with outstanding service and support. I usually get sent by my wife with…read morecomplicated instructions, I always come home a hero as the ladies know what they are doing. When my wife can get in to Black Sheep she is in woolly heaven, the shop is so relaxing, no pressure and very helpful. A good selection and any thing that gets ordered arrives PDQ. My wife has been knitting for over 60 years and tends to knit complicated Guernsey's, Jersey's, Arrans and all the other traditional type of woollens. If the pattern is too complicated the store ladies can always sort it out. A treasure trove for sure.

I had a very positive experience at this location, I was greeted by a young man at the front,…read moreoffered assistance and I was guided to my item. The store looked clean despite being busy. I was lucky to find my item in stock as the xmas collection this year is adorable. Love, love, love the pink and red decor. Keep up the great service Michaels!

This store is quite old and dreary. Not as bright as most of the other locations are. Lots of empty…read moreshelves and not huge selections of goods. Customer service was so so. When I asked about specific products, the one woman just pointed in the general direction I had just came from ( and had not been able to locate ) She was zero help, so I went back and finally found it myself. Most of the items were over priced - but none so bad as the sticker section. The EXACT same stickers are 1.25 at the Dollar tree - same brand, same ones. Here they were priced 7.99 - 11.99 I kid you not. Not just some of them -all of them. It was ridiculous. ( see photos ) Finally, when I went to pay, there were a lot more cheap dollar store type items for overly inflated prices. ( see photos ) Also, the online coupon they give out is now for only 30% off one item. It has always been 50% off. Then to top it all off - they do not accept Apple Pay ! Which is all I had with me. So I left the store empty handed and rather frustrated. Would not come back to this location ever again

This is the worst place I shopped at so far. I went to Canada as day trip and I decided to check…read morethere store out I bought a couple of stuff I went to go pay first my card got declined so I payed in cash but I only had American dollars and I checked the rate which it was 1 Canadian dollar equaled .79 cents they told me 230 dollars which then I checked on my phone which it was 197 dollars. I payed there amount and then my bank contacted me and there rate was also 197 dollars they are rip offs would not recommend.