I had an interesting experience here today…read more First, some key observations: -NO PUBLIC RESTROOM -No carwash -small food shop with lots of stuff -very nice clerk -high gas prices It's mid-afternoon, and I'm driving down Woodside Rd with 1/4 tank of gas. Hmm, I better get gas before getting on Hwy 101-South to San Jose. I spot this Shell Station w/ a Food Shop, and decide to fill up. I carry the Shell gas card (with Premium status), and it gives me 5-cents off per gallon. While it's pumping away, I go into the food shop to checkout the snacks and drinks. OMG! No public restroom and that food shop is tight for space inside. But it's loaded with everything you could want. The usual stuff like: Snacks, drinks, sandwiches, candy, ice cream, etc. FACT: A hungry driver gets tired faster. So grab something to munch on while driving. The young lady working as cashier is very polite and patient with customers. This shop is small inside. When 3 customers come inside, you can barely turn around. I go out expecting the pump (# 3) to be finished. BUT NO! It stopped at the 5.5 gallon mark. Yikes, this is not good. I had to restart the pump, and then went back inside to find out why the pump stopped. The polite cashier told me pump #3 sometimes stops for no reason due to vibrations or shaking. Uh-okay, so the nozzle clicks off due to ground vibration. Okay, so more time to buy more junk food for the road. Gas prices are high here. On Feb 10, 2023, UL REG was $4.85 without discounts. Midgrade and Prem are over $5-gallon. But this station is on Woodside Road. A major roadway leading to freeways. Heavy traffic flow. People like me carry the gas cards of five major brands of gasoline. Shell is top tier gas, and today Shell got my business. This location has no carwash. There is enough room to maneuver pickup trucks, SUVs, and light trucks pulling trailers. Good luck when leaving, there's some tight turns around the islands. Located at Woodside Rd & Sequoia Ave, in Redwood City, CA. -

Subject: Complaint Regarding Very Bad Customer Service…read more I would like to report a very disappointing experience I had at your Shell station this morning, Sept 25 at approximately 8:30 AM. I am a regular customer who frequently purchases fuel at this location, and I have always had positive interactions with the staff. However, my experience today with a female employee described as having blonde curly hair, tall, chubby was unacceptable. I came into the store to purchase lottery tickets and brought coins that I had carefully counted and organized in advance. My transaction was very simple and should not have required a significant amount of time. Instead of completing my transaction, the employee repeatedly attended to other customers while leaving me standing at the counter without properly finishing my purchase. Although there may have been a language barrier, that should not have prevented her from providing basic customer service, paying attention, or treating me with respect. Throughout the interaction, she appeared uninterested, unfriendly, and dismissive. She did not acknowledge the inconvenience caused, showed no effort to assist me, and came across as very rude. As a result, I spent nearly an hour waiting when my transaction should have taken only a few minutes. I found this treatment particularly disappointing because all of the other employees I have encountered at this location have always been courteous, friendly, and helpful. I am not writing this complaint lightly. As a loyal customer, I believe every customer deserves to be treated respectfully and served in a timely manner. I hope management will review this incident and provide the appropriate coaching and training to ensure other customers do not have a similar experience. Thank you for your attention to this matter. I would appreciate a response regarding any actions taken to address this concern.

Drove in; got into line; waited my turn; pulled up; filled up; exited. Easy Peasy!…read more This station is smaller than most. Only two pumps per island. No need for signals to let you know which pump is available. Open your eyes and pay attention.

Costco Gas is basically the adult version of finding money in an old purse. The lines can look…read moredramatically long, but they usually move fast, the prices are almost always worth it, and the whole thing is surprisingly efficient. I may complain while waiting, but I am back every single time

The worst service ever. The staff made me feel scared and…read moreunwelcomed as a single woman.

I'd honestly rather be the middle section of a human centipede than sit through any length of a…read moreJimmy Fallon (the WORST) anything and unfortunately for me, they play that hack on repeat on the gas station pump screens here. Add to that the only two pump stations that are collision-imminent level close and the pumps are soooo slow and make it about as difficult as possible to get your gas to actually start coming out of the pump. Up, down, in, out, up, in, down, out, press button, in, up... needless to say, my car's gas hole was left less than satisfied. It's hard for me to imagine anything more torturous than having to stand through the mind-numbing Jimmy Fallon clips, but I guess adding that I'm pumping gas from a sub-standard gas pump helps. PS- Letterman or bust.

Pay at the pump is not available. You need to fix this so that your customers are not…read moreinconvenienced.

I Love the Lady Clerk, I do not know her name, but she is a blessing to me. I was almost out of…read moregas, and I didn't know the station closed at 10pm, I pulled up at 10.07pm and she was getting on her bike, she got off of her bike went back inside and waited until I pumped my gas and made sure that was all I needed. I live in Fresno, and I was headed home. God bless her for having a heart for the people. She didn't have to allow me too, but I am so glad she did. Best Customer Service Ever and assisted me with a SIMLE on her face. Thank you so very much. Every time I come that way I will only go to that gas station.

Did you even know that there was a gas station up here in this sneaky little center of commerce?…read more This place gets 4 stars for convenience (location for me), price (generally lower than the massive stations), being independent, and having gas pumps that actually flow at a decent pace. (Pet peeve... gas pumps that go slow. They make me have to pee like something fierce, no matter if my bladder is full or not). Note, these pumps don't have credit card readers in them, so you have to pay inside, which is a pain.

I stopped in at this gas station to purchase motor oil for my car. This should have been a simple,…read moreshort interaction. Instead, the cashier asked me if I was old enough to drive, and took several minutes to ring me up. I am almost 20, and although I am small, I do not need this sort of condescension in simple everyday interactions. The man proceeded to insist that I must only be 16, while smiling creepily at me. I told him no, and tried to move things along. He finally rang up the motor oil, and I left as quick as I could. Regardless of how old you think I am because of my size and lack of makeup, I deserve to be treated well. I came for motor oil, and received condescension and sexual harassment. Do not provide this place with business, or let your daughters near the creep that works there.

Ever Is the best I come see him almost everyday at the loop? He's the best me and Trevor come see…read morehim almost all the time for a drink or a snack. He is the best. He always has a smile on his face. He is the best From Eric Greene

Ever is a nice guy I love this location I love coming this location get my drink I love this place…read more Ever has a great smile great customer service

Great selection of ice cream and little toys at the counter. Great customer service as wellread more

The store itself is what you would expect, a little bit of everything. If you are in a pinch for a…read morehousehold item then probably have it. They have a very good liquor selection especially for whiskey. A lot of it is average secondary pricing but there are usually some good deals to be had.

Great options in East Palo Alto. They are usually busy because they have the money orders station…read more The only thing I don't buy here is the meat. I usually get it elsewhere so I wouldn't be able to know if it's good or not.

Ok so aside from paly market being a liquor store it has a small deli that sells pastrami,salami,…read morechicken,roast beef;sandwiches for 7 dollars;add a caned coke and chips for 3 more dollars and you have a lunch deal better than any fast food place around the area . Also you can customize your sandwich like salami with turkey or salami with ham or ham and turkey you name the order the simple chicken sandwich is fire so simple and tasty with a side of chips and a soda o yea! Like its not a fancy place or stuff just a small deli with just a few options but every sandwich is made with love and you can tell in every bite When food is prepared with love it tastes good . So the deli offers sandwiches with you're choice of meat roast beef, salami,ham, turkey, chicken,and pastrami or you can customize it to your choice for a few dollars extra like i said its a very good choice for lunch instead of fast food swing by and try out these simple little hood sandwiches.