The station looks very clean and staff is polite, but the car wash doesn't really clean... this is…read moreafter paying $18 for exterior wash.

Why buy anything if your just going to be treat well half ways. Don't use the restroom.read more

The man working the night shift Luke is a good guy. He was gonna sell me a lighter for three…read moredollars but then he saw that he had matches and he gave me those instead. I highly recommend it and their gas prices are not that bad for Palo Alto check them out Valero in Palo Alto off the El Camino

Dropped by to get gas but first I wanted to buy a drink I was so thirsty. As I entered inside I…read morequickly realized the man behind the counter couldn't be bothered.. with good laptop open watching a movie. So I grab a pellegrino and I realized I couldn't find my card. I went through my front seats and noticed my card had fallen through that space between the seat and console. I took no longer than a minute. I come back and "bob" is all flustered and clearly annoyed. He tells me "most people dole take five minutes to look for their card" .. what kind of service is this? So I couldn't find my card. Didn't take five minutes and even if I t did...needless to say, I didn't end up buying gas and I won't in the future. A business is not a business without customer service. This place did not. Not at 1:50pm on this Sunday April 27, 2025, Bob.

I cannot say enough good things about this establishment. I first used them in March of '19 for a…read moreSmog Check and an oil change on my '98 Lexus LS400 with 220,000 miles. I got a call that I also needed transmission fluid. I picked up the car later in the day. Today, again, I picked up my car after it's required oil change (yes, I don't put a lot of miles on the car.) I had asked that they give the car a "once-over," which, I was told is procedural. My invoice showed a "25-item Checklist" at no charge and my oil change. Additionally, a week ago I drove in with a flat tire. They pulled the tire, pulled a screw, plugged the tire, put it back on the car, and replaced the spare in the trunk. The Charge? $35. The owner and staff are so helpful and wonderful people with whom to work. We are fortunate to have this service in our back yard.

prices on fuel and everything else at this chevron are for ppl who like to pay as much as possibleread more

These guys did my dirty and I would STAY AWAY AT ALL COSTS!!…read more They refused to recognize things on my vehicle in the past that have never functioned (after mentioning several times) or release my vehicle after receiving a competitors bid I have given Ravi and Kyle every chance to make it right. But $8,000+ latter I'm now having to file a small claims and go to BBB As a local I can assure you there are much better more honest mechanics in the area They lost my vehicle when I needed my equipment out of it. Items were missing/stolen. And even left my interior an oily mess Thanks guys...

Louis was soooooo helpful with getting my tires inflated for winter. Thank you!! I'll come here for…read moreany service needs.

Embarcadero Shell is the small gas station right off Hwy 101 as you exit to Embarcadero West. As…read moreyou exit and merge, this station will be on the right. I don't usually stop here because it's always crowded. But the other day it wasn't busy, so I stopped to gas up. The landscapers were there with their leaf blowers kicking up dust. Reg UL was posted at $4.69/gal. My Shell gas card gave me a 35 ct discount, so I paid $4.34/ gal. Oh well, that's not bad for a Shell station in Palo Alto that's next to a shopping plaza and freeway. There's no food mart. There have a small cashier booth with drink coolers lined up outside. If you want food/ drink/ coffee, go to the shopping plaza next door. If you want to go back to Hwy 101, it can be hard to make a left against all the traffic. It's probably easier to go around the block......R on Wildwood, R on Channing, then R on St Francis, and drive up to the traffic light to make a LEFT back to the freeway. FYI: The speed limit on Embarcadero West is 25 mph.

I went last night to fill up my thank and I spent 20$ with my card and they charged me 100$. I…read morealways pay with my card, but this the first time I get an issue like this, I I'll never go back to this place, would not recommend

Great location, right next to the freeway. The person who helped me at the counter was also SUPER…read morenice, which made me want to leave this review.

Quality of the gas is horrendous. $30 of gas will last you…read morejust one day! Going from epa to Santa Clara!

HE CHARGED ME 11 DOLLARS FOR A LIGHTER AND A DRINK i asked for a receipt he took too long to give…read moreme one as he was typing it up knowing that he overcharged me told him about it he said that's how' the prices are. last time i'm coming here

The lady who's name was Victoria was so rude and she looks don't like her job . Her costumer…read moreservice was so awful.

I needed some oil in my car. I called them and asked. The guy on the phone said come by and he will…read morehelp me. He came out looked at my car's oil level. He did tell me that he does not know what is the manufacturer recommended oil for my vehicle is, so I googled that info. After we got that info, he got the oil and poured it into the vehicle. He provided the funnel. Tested it again. Showed it to me. We decided to add another bottle. After all that work, he charged me for the oil. Now that is customer service! :-D

Very rude and hostile service. Stopped in for gas and air. When I asked for the air to be turned…read moreon, the owner, insisted on charging $1.50 for air, when I told him it's legally required to provide the air for free in California, he got hostile and rude and started raising his voice about how its not, and he has a sign he bought for $5 to say as much. When challenged on this, he got louder and more hostile.

This is a gas station that gets quite busy and the oil stations are fairly close to each other so…read moreit feels a little cramped if there are a bunch of cars here. Gas prices are competitive and this location is conveniently located right off the freeway exit. Seems ownership has changed where it's no longer a 76 though but called Palo Alto gas station.

No squeegees to wash your windshield anywhere to be found. I don't expect much these days from the…read moregas station but it's unbelievable to me that they were actually remove all the squeegees that used to be here.

Good god, $4.99 a gallon? I get it's Los Altos. Place down the street is $3.70. Wowread more

This gas station has been rebranded as "Grand" for the last many months, and it is any but grand…read more Stopped today to top off a rental car before returning it. Couldn 't use the the card reader at the pumped - out of service. Went it and discovered I couldn't pay by either cash or credit card. Leaving what? Payment by gummy bears? The interior shop shelves were largely bare and the clerk was pissed off and pissy. Hopefully all this is a sign that the business will soon turn over to new owners. In the meantime - find another place to buy your gasoline! It's expensive enough without the grumpy attitude and extreme hassle here.