Its 5 AM and I just finished putting gas. I walk into the store and ask for the water and air…read moreturned on. She was already in. Bad mood, she asked me if I put gas....... I said I did and I said I thought it was free? She immediately shut me down, and said no and walked away. Check your cameras. SO RUDE, DISRESPECTFUL, DISGUSTING! GET EMPLOYEES THT WANT TO WORK. Its 5am im not her husband to be treated this way or her son. Im. Grown man who just needed some air AFTER I PUT GAS. DONT COME HERE GO TO CHEVRON!!! She smiles after literally denying me service is so unprofessional .

Family run, honest, local business! Great gas prices,…read moremassive snack selection for a tiny space. Cheapest gas for miles around.......Nuf said! See ya whenever I'm near to top off my tank!

Drove in; got into line; waited my turn; pulled up; filled up; exited. Easy Peasy!…read more This station is smaller than most. Only two pumps per island. No need for signals to let you know which pump is available. Open your eyes and pay attention.

Costco Gas is basically the adult version of finding money in an old purse. The lines can look…read moredramatically long, but they usually move fast, the prices are almost always worth it, and the whole thing is surprisingly efficient. I may complain while waiting, but I am back every single time

So impressed by the young men that work there. So honest!!! I was waiting to get an oil change…read moreand after looking at the oil the young men came over to tell me I had at least 4k more miles left to go before a change was needed. He said the oil was still clear. He saved me a good lil chunk of money and I appreciate the honesty more than anything! I normally go to the MV Jiffy Lube but will be going to this PA location from now on. Thank you Olgier, Manuel and Jeffrey!

Air filter scam. They said they needed replacing, and the ones they showed me were not from my…read morecar. And they did NOT give me the option to get the replaced parts back, even though it was "checked" as such on the receipt. Total scam job. Stay away.

I had an interesting experience here today…read more First, some key observations: -NO PUBLIC RESTROOM -No carwash -small food shop with lots of stuff -very nice clerk -high gas prices It's mid-afternoon, and I'm driving down Woodside Rd with 1/4 tank of gas. Hmm, I better get gas before getting on Hwy 101-South to San Jose. I spot this Shell Station w/ a Food Shop, and decide to fill up. I carry the Shell gas card (with Premium status), and it gives me 5-cents off per gallon. While it's pumping away, I go into the food shop to checkout the snacks and drinks. OMG! No public restroom and that food shop is tight for space inside. But it's loaded with everything you could want. The usual stuff like: Snacks, drinks, sandwiches, candy, ice cream, etc. FACT: A hungry driver gets tired faster. So grab something to munch on while driving. The young lady working as cashier is very polite and patient with customers. This shop is small inside. When 3 customers come inside, you can barely turn around. I go out expecting the pump (# 3) to be finished. BUT NO! It stopped at the 5.5 gallon mark. Yikes, this is not good. I had to restart the pump, and then went back inside to find out why the pump stopped. The polite cashier told me pump #3 sometimes stops for no reason due to vibrations or shaking. Uh-okay, so the nozzle clicks off due to ground vibration. Okay, so more time to buy more junk food for the road. Gas prices are high here. On Feb 10, 2023, UL REG was $4.85 without discounts. Midgrade and Prem are over $5-gallon. But this station is on Woodside Road. A major roadway leading to freeways. Heavy traffic flow. People like me carry the gas cards of five major brands of gasoline. Shell is top tier gas, and today Shell got my business. This location has no carwash. There is enough room to maneuver pickup trucks, SUVs, and light trucks pulling trailers. Good luck when leaving, there's some tight turns around the islands. Located at Woodside Rd & Sequoia Ave, in Redwood City, CA. -

Subject: Complaint Regarding Very Bad Customer Service…read more I would like to report a very disappointing experience I had at your Shell station this morning, Sept 25 at approximately 8:30 AM. I am a regular customer who frequently purchases fuel at this location, and I have always had positive interactions with the staff. However, my experience today with a female employee described as having blonde curly hair, tall, chubby was unacceptable. I came into the store to purchase lottery tickets and brought coins that I had carefully counted and organized in advance. My transaction was very simple and should not have required a significant amount of time. Instead of completing my transaction, the employee repeatedly attended to other customers while leaving me standing at the counter without properly finishing my purchase. Although there may have been a language barrier, that should not have prevented her from providing basic customer service, paying attention, or treating me with respect. Throughout the interaction, she appeared uninterested, unfriendly, and dismissive. She did not acknowledge the inconvenience caused, showed no effort to assist me, and came across as very rude. As a result, I spent nearly an hour waiting when my transaction should have taken only a few minutes. I found this treatment particularly disappointing because all of the other employees I have encountered at this location have always been courteous, friendly, and helpful. I am not writing this complaint lightly. As a loyal customer, I believe every customer deserves to be treated respectfully and served in a timely manner. I hope management will review this incident and provide the appropriate coaching and training to ensure other customers do not have a similar experience. Thank you for your attention to this matter. I would appreciate a response regarding any actions taken to address this concern.

Did you even know that there was a gas station up here in this sneaky little center of commerce?…read more This place gets 4 stars for convenience (location for me), price (generally lower than the massive stations), being independent, and having gas pumps that actually flow at a decent pace. (Pet peeve... gas pumps that go slow. They make me have to pee like something fierce, no matter if my bladder is full or not). Note, these pumps don't have credit card readers in them, so you have to pay inside, which is a pain.

I stopped in at this gas station to purchase motor oil for my car. This should have been a simple,…read moreshort interaction. Instead, the cashier asked me if I was old enough to drive, and took several minutes to ring me up. I am almost 20, and although I am small, I do not need this sort of condescension in simple everyday interactions. The man proceeded to insist that I must only be 16, while smiling creepily at me. I told him no, and tried to move things along. He finally rang up the motor oil, and I left as quick as I could. Regardless of how old you think I am because of my size and lack of makeup, I deserve to be treated well. I came for motor oil, and received condescension and sexual harassment. Do not provide this place with business, or let your daughters near the creep that works there.

This is a gas station that gets quite busy and the oil stations are fairly close to each other so…read moreit feels a little cramped if there are a bunch of cars here. Gas prices are competitive and this location is conveniently located right off the freeway exit. Seems ownership has changed where it's no longer a 76 though but called Palo Alto gas station.

No squeegees to wash your windshield anywhere to be found. I don't expect much these days from the…read moregas station but it's unbelievable to me that they were actually remove all the squeegees that used to be here.

Convenient location, there is never wait for me, maybe is coincidence but it is a very easy come…read moreand go transaction. Assorted snacks in the store, nothing to complain about, gas seems to be cheaper than around and my favorite part is that while putting gas I enjoy the view of the beautiful geraniums in the giant pots. You don't see that often in gas station, so that visual is quite pleasant. When I go there, instead of doing my usual squads while pumping gas, I pick some flowers (just don't tell them!)

No free air no bathroom to use when pumping gasoline ,not a good gestation for cars .not going back…read morethis this gas station again