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    Fitzgerald Chevrolet of Frederick - Chevrolet Dealer

    Fitzgerald Chevrolet of Frederick

    (141 reviews)

    Car buying can be an excruciatingly frustrating experience. For most folks, buying car is the…read moresecond most expensive purchase they will make after buying a home or boat or personal jet - whatever is your #1 calling! If, after spending hours haggling over the price of the car, along with warranty and protection options and probably promising your 5th kid to the dealer, does not want you to take a long hot shower, then you are made of harder stuff than most humans! But among the "Swamp" of sleazy and slimy dealers, is a breath of fresh air with the Fitzgerald family of car dealers. We have been loyal customers of this business for the past 10 years having test driven and purchased multiple vehicles from their different showrooms. Buying a car has been a painless and even happy experience at this dealership. We have always driven away happy after the purchase interaction - test drive, pricing, and financing! The Financing part was painless too - review and sign documents on a tabletop computer screen and documents in a USB drive instead of a big stack of paper! We will definitely continue to be loyal customers with this Dealership

    Dropped off my vehicle at 7:15 am on a Friday for a scheduled appointment. Called at 2 pm for an…read moreupdate and didn't hear back until two hours later, only to be told they hadn't even looked at it and were "hoping" to get to it by lunch Saturday afternoon--leaving me without a vehicle all day when I could've scheduled differently. I brought it in for a rear differential issue under warranty after my mechanic found significant metal and visibly worn gears during a recent fluid service (which I also saw myself). On Saturday, I got a text just 45 minutes before closing saying it was ready--no other info provided. Picked up the next business day (Monday) due to late notice. I was charged additionally for "adding" differential fluid due to "low level" even though it had just been serviced two weeks earlier. On top of that, they claimed there were no worn gears or issues, directly contradicting what was clearly visible two weeks prior. Poor communication, questionable charges, and a completely dismissive assessment. Would not recommend

    Easterns Automotive Group - 15 U.S.C. 6802(e)(8)) A financial institution may disclose NPI to protect against or prevent actual or potential fraud,

    Easterns Automotive Group

    (13 reviews)

    I had a great experience at Easterns. I had been to multiple other dealerships and wasn't able to…read morefind a deal that worked for me. I don't have a lot of credit history which was making it difficult to finance a car. The people at Easterns worked for HOURS to get me into a nice reliable vehicle at a low monthly payment. I highly recommend this dealership. I will be going back for any future vehicles.

    I attempted to purchase a car from Easterns in February 2025. I had agreed to a deal sheet online,…read moreand scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in the deal sheet, which included all tax/tag/title fees. When I arrived at the dealership, I agreed to let them try to find better financing, they were unable to match. So far, all fine. When I was presented with the final deal sheet, there were two additions that I did not agree to beforehand, a Lojack service subscription and a dealer warranty service. I requested that they be removed from the deal sheet, as I didn't want either of them, and they inflated the price This is where it gets shifty for me: They tried to tell me that the LoJack service fee was required to complete the purchase, and then tried to scare me into the warranty by lying about the factory warranty not being transferrable. I did research on both of these points, and found them both to be lies. We left, and they've since contacted me trying to make the deal happen. It turns out the LoJack is optional (imagine that). This is textbook consumer fraud, and I'd avoid this business at all costs. If they'll lie about this, I would also believe that they'll lie about the state of the vehicle service, and warranty.

    Fitzgerald Used Car Superstore

    Fitzgerald Used Car Superstore

    (3 reviews)

    Stay away from this dealership, particularly the Used Car Superstore on Baughman's Lane, and their…read moresalesperson named Sunny. I saw a car online I was interested in and I called the dealership. I was unable to get there on the day I called as I had the flu and we were juggling one car. I asked if the car could please be held until Thursday. The man on the phone said there were actually two of them on the lot and sure they could do that. I got a call Thursday around noon that the one vehicle left that I was coming to test drive was being sent to the Lexington Park site and she "goofed up" as she did not do something within the computer to keep the car there. There was a similar vehicle at the Germantown location that costs a bit more. I told her I was willing to look at and test drive that one if the price was negotiable for this mess she had just put me through. She retrieved the car and I went there to test drive it. The car's exterior was FILTHY. The black car was almost yellow. We drove it and it seemed fine. We returned and we noticed a lot of small nicks in the paint. We pointed them out to her and said due to the car's filth we can't tell if it's dirt or paint chips. She took it to the car wash and came back and there were chips EVERYWHERE. I said "Well, how much are willing to take off the price?" She said, no, this is a price tag dealership. We don't do that. So, despite what she said on the phone, they were going to do NOTHING. Then, she had the NERVE to text me the next day and said they would not change the price, but would "try to do that best they can" to clean up the paint job. If you are going to consider this place, show up and look at the cars and make sure they are clean as they may be hiding damage.

    Chris Wilson in Chevrolet Service is amazing! He is so welcoming and knowledgeable. He doesn't…read moreattack you with questions as soon as you walk in like some of the others have. I have dealt with many car places over the years and he has won the business of my family and friends with his excellent customer care and his quick and efficient communication. He truly is one of their biggest assets and needs to be recognized for his hard work and dedication to his customers!!!!! I cant thank him enough for helping me with my many trips to the service department. Excellent gentleman!

    Quick Lane - autorepair - Updated May 2026

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