The guys at South Street Auto Sales were great. They made the deal very easy..in fact the easiest…read moreI've ever made. I purchased from out of state, they delivered the car to me fully detailed on a flatbed, signed a few papers and drove off. When I found a scratch on window tint, John took some $'s off so I could replace. The car was exactly as they described and I found the guys very honest...which isn't the case at other dealers. I would recommend this dealership to others as my experience was very good. -Travis from Pittsburgh PA

I bought a SLK350 from this team and very professional. Everyone I dealt with treated me well and…read morequickly addressed any questions I had. I was most impressed that every review done had an answer to it. The owner even helped get the car to me on his own time so my wife would not have to travel the beltway. I will for my next car look at the inventory here vs a new car at a branded dealership. I researched the price the team had put on my car and it was extremely fair, so I did not haggle. I think most persons whom get upset when buying a car think they can walk in and low ball a business then get angry when they can not be accommodated. I am glad that honest and good sellers are still in todays world.

I bought a 2025 Outback from Frederick Subaru today. Roberto Lopez helped me navigate the car…read morebuying process; he answered all of my questions and made sure I had any information I needed and connected me with other Subaru staff members who will help me with future maintenance for my Outback. He was polite, direct, and helped me through my very first car buying experience, and I am so grateful for him! My spouse and I worked with Ed Cabahug on financing my Outback. Ed did a wonderful job explaining our options and disclosing complicated contract information. He was quick and concise and informative. I felt we were in very good hands with Ed. Thank you Roberto and Ed for making our first new car buying experience easy. Happy Holidays.

Brad was knowledgeable and helpful without being pushy and the finance person was fast, thorough,…read moreand similarly non-pushy. In short, there was none of the "ick" sometimes associated with a car buying experience. I traded in my vehicle and bought a new vehicle - the deal was fair and transparent.

Car buying can be an excruciatingly frustrating experience. For most folks, buying car is the…read moresecond most expensive purchase they will make after buying a home or boat or personal jet - whatever is your #1 calling! If, after spending hours haggling over the price of the car, along with warranty and protection options and probably promising your 5th kid to the dealer, does not want you to take a long hot shower, then you are made of harder stuff than most humans! But among the "Swamp" of sleazy and slimy dealers, is a breath of fresh air with the Fitzgerald family of car dealers. We have been loyal customers of this business for the past 10 years having test driven and purchased multiple vehicles from their different showrooms. Buying a car has been a painless and even happy experience at this dealership. We have always driven away happy after the purchase interaction - test drive, pricing, and financing! The Financing part was painless too - review and sign documents on a tabletop computer screen and documents in a USB drive instead of a big stack of paper! We will definitely continue to be loyal customers with this Dealership

Dropped off my vehicle at 7:15 am on a Friday for a scheduled appointment. Called at 2 pm for an…read moreupdate and didn't hear back until two hours later, only to be told they hadn't even looked at it and were "hoping" to get to it by lunch Saturday afternoon--leaving me without a vehicle all day when I could've scheduled differently. I brought it in for a rear differential issue under warranty after my mechanic found significant metal and visibly worn gears during a recent fluid service (which I also saw myself). On Saturday, I got a text just 45 minutes before closing saying it was ready--no other info provided. Picked up the next business day (Monday) due to late notice. I was charged additionally for "adding" differential fluid due to "low level" even though it had just been serviced two weeks earlier. On top of that, they claimed there were no worn gears or issues, directly contradicting what was clearly visible two weeks prior. Poor communication, questionable charges, and a completely dismissive assessment. Would not recommend

Bought a car from yesterday and I can't enough good things about the place…read more I walked in (no appointment) and ask Cedrick to see a car I saw on Car Guru. It was the cheapest car they had on the lot and I told him I was paying cash (not financing) so I was the cheapest customer they'd ever see. He still treated me like I was buying a fleet of their most expensive car. Then I Cedrick and Kyle (the financier) showed me the total out the door price. I was floored it was exactly as described on the Car Guru. It was the list price, the mentioned dealer fee, the state tax, and some minor fee that I forgot the name because it was only like $35. That's it though! No hidden this or that! The list price was too good to be true so I expected to fight over BS fees, but there was nothing hidden added. After leaving with the car, driving home my wife tailed me and noticed that I had a brake like bulb that had died. I drove back to the dealership and they replaced the bulb and topped off my gas before I could finish the complementary coffee I was basically chugging before I knew how fast the fix would be.

I bought a used Volvo from a personal seller a few months back and have taken this car to the…read moredealership twice now. The prices they give me are very fair and the service has been top-notch. I never thought I would continue taking a used Volvo to a dealership, but I will definitely continue to use them for my services.

I had a great experience at Easterns. I had been to multiple other dealerships and wasn't able to…read morefind a deal that worked for me. I don't have a lot of credit history which was making it difficult to finance a car. The people at Easterns worked for HOURS to get me into a nice reliable vehicle at a low monthly payment. I highly recommend this dealership. I will be going back for any future vehicles.

I attempted to purchase a car from Easterns in February 2025. I had agreed to a deal sheet online,…read moreand scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in the deal sheet, which included all tax/tag/title fees. When I arrived at the dealership, I agreed to let them try to find better financing, they were unable to match. So far, all fine. When I was presented with the final deal sheet, there were two additions that I did not agree to beforehand, a Lojack service subscription and a dealer warranty service. I requested that they be removed from the deal sheet, as I didn't want either of them, and they inflated the price This is where it gets shifty for me: They tried to tell me that the LoJack service fee was required to complete the purchase, and then tried to scare me into the warranty by lying about the factory warranty not being transferrable. I did research on both of these points, and found them both to be lies. We left, and they've since contacted me trying to make the deal happen. It turns out the LoJack is optional (imagine that). This is textbook consumer fraud, and I'd avoid this business at all costs. If they'll lie about this, I would also believe that they'll lie about the state of the vehicle service, and warranty.

Had such an amazing experience at CarMax in Frederick! Everyone was incredibly helpful and made the…read moreentire process seamless from start to finish selling my Volvo for a great price. I had to go straight to the airport from this location, and the team went above and beyond by providing a Lyft and even helping me get my bags to the car. A huge thank you to Sadé Rebelle, who was amazing throughout the whole process, texting updates and helping coordinate everything with the Texas location. Mohammad and the rest of the team were also extremely helpful every step of the way. Truly such a smooth and stress-free experience. Highly recommend!

We had a great experience having to trade in a vehicle we'd gotten from a less reputable dealer…read more They made it easy, and I feel confident in my purchase!

Why have clients schedule appointments online when they do not matter anyway? I was confirmed with…read moremultiple texts and emails for my appt but one hour before my appointment I was told that the technicians will be on lunch and I cannot wait and must have someone drop me off? Doesn't an oil change take less than an hour? I was told I might not have my car back by the end of the day? Very disappointed and will not be rescheduling.

If I could give zero stars, I would. We spoke with John at Triangle Motors about replacing the…read moretiming be,t on our van. We had a new van ordered and we're planning on a trade in with the dealer. John told us that he wanted to buy the van from us and would add the cost of the repair to the price that he gave us to buy the van. We had the timing belt replaced at Triangle and paid for it. This morning, John reneged on our verbal agreement. Obviously his word means nothing. We will never deal with Triangle again and will share our experience with other family members who currently deal there.

Stay away from this dealership, particularly the Used Car Superstore on Baughman's Lane, and their…read moresalesperson named Sunny. I saw a car online I was interested in and I called the dealership. I was unable to get there on the day I called as I had the flu and we were juggling one car. I asked if the car could please be held until Thursday. The man on the phone said there were actually two of them on the lot and sure they could do that. I got a call Thursday around noon that the one vehicle left that I was coming to test drive was being sent to the Lexington Park site and she "goofed up" as she did not do something within the computer to keep the car there. There was a similar vehicle at the Germantown location that costs a bit more. I told her I was willing to look at and test drive that one if the price was negotiable for this mess she had just put me through. She retrieved the car and I went there to test drive it. The car's exterior was FILTHY. The black car was almost yellow. We drove it and it seemed fine. We returned and we noticed a lot of small nicks in the paint. We pointed them out to her and said due to the car's filth we can't tell if it's dirt or paint chips. She took it to the car wash and came back and there were chips EVERYWHERE. I said "Well, how much are willing to take off the price?" She said, no, this is a price tag dealership. We don't do that. So, despite what she said on the phone, they were going to do NOTHING. Then, she had the NERVE to text me the next day and said they would not change the price, but would "try to do that best they can" to clean up the paint job. If you are going to consider this place, show up and look at the cars and make sure they are clean as they may be hiding damage.

Chris Wilson in Chevrolet Service is amazing! He is so welcoming and knowledgeable. He doesn't…read moreattack you with questions as soon as you walk in like some of the others have. I have dealt with many car places over the years and he has won the business of my family and friends with his excellent customer care and his quick and efficient communication. He truly is one of their biggest assets and needs to be recognized for his hard work and dedication to his customers!!!!! I cant thank him enough for helping me with my many trips to the service department. Excellent gentleman!

Stay away from this dealer-- very unprofessional . I had an awful experience with the service…read moredepartment. Dishonest technicians and service advisor had the nerve to call and leave me a not so nice Voicemail when I left a negative review through Toyota survey.

I received a recovery coupon to get my oil changed for 59.99 so I thought I'd give them another…read moreshot. when it was all said and done they charged me $123. they said that coupon was from Toyota not DARCARS that doesn't include oil and parts. what a joke! now I know why I stopped going to DARCARS service. Lube Center on 85 is much better and faster.

Hands down the best dealership ive ever been to, for my first experience buying a car theses guys…read moremade it nothing but comfortable and easy as well as enjoyable. Alex, Greg and his other staff are some really cool guys who are very knowledgeable about their business and have absolutely no problem explaining something to you. They helped me find a car that fits me to every extent and made the process so enjoyable. Thank you guys again for all of your help and support throughout this process!!

These mofo's had me drive an HOUR to show me a truck with significant body damage. That wasn't…read moredisclosed in any listing. NEVAH!!!