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    Quick Connect VoIP

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Telecommunications

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    2 years ago

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    Blue Stream Fiber - Damage done to water pipes and main water line

    Blue Stream Fiber

    (405 reviews)

    Bluestream activated in my condo unit yesterday. And to be honest with you, I didn't know anything…read moreabout fiber optic. My HOA contracted with them, so there's no choice. My eyebrows raised last year when I heard that the cost was reduced only because of a long term contract, I said oh boy, hope they're good. So anyway, yesterday was the day. Tech was a sweetheart. Skilled as well. I saw that cable cords were no longer necessary, as fiber optic uses wifi. So, there's a connector to my outside wall, a gray box modem mounted on an inside wall, and a small gray node thing plugged into my electric outlet, which connects my ethernet cord to my CPU. In the living room with the TV, just a small box and one cord to the TV. Gray box modem has indicator light spots for 5 spaces. Mine lights up 3, with a 4th flashing. I asked if that's normal, they said yeah. Internet seems fine. But the TV, I noticed, right off the bat had kind of a latency/lag when you scroll through the menu, he said that's normal. (Well, it wasn't normal for Xfinity). Then throughout the whole night the screen would freeze and go to the blue circle loading, and eventually it shut down altogether saying I'm not on the network. I wasn't loving Bluestream at this point, obviously. And I miss my old Xfinity remote that was comfortable in my hand, had only a few buttons, and lit up like a Xmas tree when you shook it, so you can see it in the dark. This remote has like, 30 tiny things you can press (including the number buttons). I called CS, and was impressed. Right away you get a person, you get help, and you can understand them, and they seem to want to help you. They are available 24/7 she said, which is great. She has me unplug the box and plug back in, and she reset things on her end. That "fixed" it. But I got the distinct impression this is a common problem. She said it doesn't usually occur on the first day, though. So, I'm thinking, maybe I should google this company at this point, and I do, and there's all these bad reviews on yelp. I filtered BY DATE so as not to bias toward good or bad reviews, and all the most recent were bad. That's astonishing. So, I fully expect service to be interrupted at some point again, and they'll "fix" it again, but I'll just deal with it. My internet is fine, which is the main thing. I'm starting to wonder that with the TV, if this isn't a sign to start watching less TV. There might be a silver lining.

    I don't recommend Bluestream Cable, if you have a choice. Some days I lose my phone connection and…read moreother days and evenings no cable. What is their problem?. Their ratings are terrible, and now, WIFI is so slow plus service is interrupted every week. I don't think they can handle the problems and I don't want to pay for no service, so often. I also don't want my tv to go off when I step out of the room to get a glass of water.

    T-Mobile Experience Store

    T-Mobile Experience Store

    (22 reviews)

    $$$

    We had a pleasant experience at T-mobile buying new phones and traded in our old phones…read more Our T-mobile rep was Jared he made the process very simple and explained the phone plans in detailed. Nice and clean office that was very organized and everyone was knowledgeable.

    I rarely leave negative reviews, but my recent experience at this T-Mobile location deserves to be…read moreshared. I called the store at 10:01 AM, right after opening, to ask about a specific item I needed. The person who answered told me they had a few available and that if I came in, they could provide them. I immediately got up, rushed out the door, and drove all the way to the store based on that information. When I arrived, I was met by Mark, the store manager, whose attitude was shockingly rude and dismissive from the moment I approached him. Instead of helping or even listening, he spoke to me with a hostile tone, as though my presence was an inconvenience. When I explained that I had just called and been told the item was available, he brushed me off and said they didn't have any--without even checking--and implied that I must have imagined the phone call. What made the situation worse was that no one in the store acknowledged answering the phone at all, even though I had called literally one minute after opening, making it nearly impossible for me to have spoken to anyone else. Instead of trying to clarify or offer a solution, Mark acted like my concern was the least important thing in the world. Overall, the manager's attitude made the entire experience incredibly frustrating and unprofessional. I left feeling disrespected, dismissed, and completely let down by the lack of customer service. If this is how a manager treats customers who are simply following instructions given by the store, that's a serious issue. I sincerely hope T-Mobile addresses this, because interactions like this reflect very poorly on the company.

    T-Mobile

    T-Mobile

    (16 reviews)

    I visited this location around 7:30 p.m. on 10/29/24 for help with unlocking a phone I paid off two…read moreyears ago and encountered a very dismissive and unhelpful store associate. He was around 5'2, clean shaven, and in his 20s with a jacket covering his name tag. I was having a rather unique issue and had already been calling into customer service for three days because the reps could find no record of my account. When trying to explain the context of the situation, the store associate sighed visibly and cut me off. Then, he proceeded to ask me questions that he would have known the answer to if he allowed me to provide the proper context in the first place! I'm still trying to figure out what was the most absurd thing about this encounter - him picking his nose before handling my phone, when he just walked to the back in the middle of helping me and never returned, or when I handed me the store's phone to talk to another t-mobile rep like I worked there. He was on the phone with a rep talking about my issue and then handed me the phone, told me to talk to them, and then walked off. I had to finish up everything on the call myself. He didn't even check to see if everything was resolved after I hung up and left the store. I'm still a little shocked and wondering if I was on a hidden camera show.

    We have been working with Jared Fuller, one of the T-mobile professional sales team. Jared is…read morepatient and knowledgeable, listening to us and answering all our questions. We were switching from another carrier to T-mobile and Jared was able to assist us through the entire process. Other members of his team were equally helpful and were observed helping other consumers competently. We totally and completely recommend T-mobile in Coral Springs, FL.

    Quick Connect VoIP - telecommunications - Updated May 2026

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