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Quest Diagnostics

3.0 (2 reviews)
Closed • 7:00 am - 3:30 pm

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2 years ago

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8 months ago

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Labcorp - Bathroom

Labcorp

(24 reviews)

Phlebotomist was horrible, kept switching arms and moving the needle around and still couldn't get…read morethe blood sample. Checkin was chaotic and disorganized, staff is unfriendly and condescending.

DO NOT GO TO THIS LOCATION! The photos say more than enough, but I'll share my experience with the…read moreoffice. This location is normally very crowded so be prepared to wait. Luckily I only waited about 15 minutes before being called to the back. You check in at a kiosk, then wait to be called to the front desk to hand over your prescription. The lady and the front desk and the lab tech that I had were both friendly and helpful. The tech was phenomenal! She found my veins with ease (which never happens) and had me in and out of her room in less than 5 mins. I was so nervous to get my blood drawn, that I didn't notice the condition of the room until afterwards. Then I walked into the bathroom and almost passed out! Dirty floor, sink falling off the wall, dusty pipes, no paper towels, no soap, no sanitizer- UNBELIEVABLE! I quickly alerted the front desk and she apologized and said she would let management know. That wasn't enough for me. I called corporate and of course was given the run around. I was promised a call back and here it is 2 week later and I am still waiting. They require that you wear a mask while in the office. I suggest wearing a mask and a hazmat suit cause it's disgusting in there! Stay far, far away from this place! I'll never ever visit this labcorp location or any other one ever again. The conditions of this office are deplorable and they need to be shut down IMMEDIATELY!!!!

Quest Diagnostics

Quest Diagnostics

(16 reviews)

I am the last person to write a bad review, but this experience got me on here to do just that…read more Not a great experience. I took my 2 year old in for blood work (lead check). The check-in process was very smooth.. which is the only reason I'm giving two stars.. I was able to do it right from my phone. I then received a phone call where the caller failed to address who was calling, just simply said "can you come inside" (with a rude tone). The phlebotomist, I'm guessing the same lady that called me, was very unprofessional and rude the whole time. I work in the medical field and someone like this lady should not be working with pediatric patients (at the least). She was completely unwelcoming.. got snappy with me when I wasn't holding my daughter down exactly how she wanted me to and made my daughter even more uncomfortable than she already was getting a needle in her arm. She did not have gauze ready when she pulled out the needle, which freaked my daughter out (seeing blood). I took her to this location because it read good reviews on here stating that the phlebotomist they had was great with children.. so I thought I would try it out. It was the worst lab experience I've had.

One word: Ouch!!!! I…read moremade the appointment the previous evening. Originally I tried searching on LabCorp's site for any appointment in NJ for Saturday morning. The site was not very cooperative or they didn't have enough locations with open slots... I couldn't tell, site was not every friendly. I decided to try Quest Diagnostics. After playing around with the Quest site for a few minutes, I got a listing of all available slots in NJ for Saturday morning... BINGO! I made an appointment at this Livingston location. While on their home page I found they have an iPhone app, not only can you use this app to make appointments, but also to keep all your healthcare information in one place: Healthcare providers Insurance Info Reminders Preferred Pharmacy And... Hypochondriacs and hoarders rejoice!!!! what impressed me the most.... You can request your lab results be sent to the app! I never, ever see or hear back about any lab results, which I am very grateful for, but I think this is a great feature. We do pay for these services yet we are never provided with this information directly. What a great idea!! What we will do with this information once we have it, who knows, but we at least we have it gosh darn it! One more thing to hoard and obssess about! Back to the scheduled review.... I arrived 15 minutes early to my appointment. It was last Saturday morning, I bought some paperwork I needed to review, my iPhone, charger, a magazine... As soon as I signed in and sat down, my name was called and I was immediately setup and taken care of. I didn't even have a moment to panic, not one to waste an opportunity, I started panicking as we made our way to the guillotine... It was over before my panicking hit its high note, my Lab person (what are they called) was super fast! Here is my break down: Cleanliness and accommodations: 5 stars Speed of service: 5 stars Friendly service: 5 stars Convenience: 100 stars!

Quest Diagnostics - laboratorytesting - Updated May 2026

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