I don't go to this ARC much am I'm glad as the front desk people are snooty and make you feel…read moreunwelcome. Also while in the rooms you can hear the staff griping, complaining, and making fun of patients. Poor showing.

I like my doctor. I would like to say that first. Other than that, ARC lacks everywhere else…read more They are unresponsive. It takes 6-8 weeks to get in to see my doctor and the patient service is garbage. You feel more like an inconvenience than a patient. Feels like they run everything understaffed on purpose. Like the Walmart of Clinics.

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

Anyone tired of the run around with medical offices and professionals should run to Hope + Health,…read moreespecially woman struggling with menopausal issues. Joanna Meley has been a Godsend to me and continues to improve my quality of life each year I know her.

Joanna is WONDERFUL! You NEVER feel rushed. She really listens to you. Her office is always…read morewelcoming. Its nice to go to her and she actually knows you-your not just a number. She truly cares about helping you. She has taken care of my bf and I for a long time we will never go anywhere else!

Have been here multiple times this year for many different kind of lab work. Their check in process…read moreis super easy, they are very efficient and the results usually get uploaded into your portal within few days. All the ladies that draw your blood are so nice and friendly.

My wife came here to do blood work and they did good job with no pain on blood draw! It's a good…read moresign of good service! Keep up the good work, cheers

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

Woman who checked me in and took my blood was rude. She was very slow to answer my questions. I…read moreusually pass out with my blood being drawn and she was talking to me like I was a child. I never bruise or am in pain after I get my blood drawn but today that happen.

I hate calling the pharmacy because they are usually rude , today my experience was a good one,…read moreRuben answered the call and help me with an insurance issue, first time I spoke to a very nice person, Thank you Ruben

I paid ~$20 for my estradiol cream prescription twice. They had to correct information from…read moreoriginal prescription because they put it in wrong. They wanted $50 for second refill. They billed insurance as 27 day but charged me more for the two extra treatment days. I went inside to ask for clarification and the man argued with me and asked no one for assistance. I left because he said I would have to contact my insurance. As I was leaving parking lot, I received a text about my prescription. The price had been reduced to what I previously paid. Very poor customer service. This happened on 05/01/2026.

Very under staffed only one person trying to do all of the work. I feel bad for the solo employee…read more People waiting for 2+ hours, not a way to do business.

If you need lab work save yourself 45 min by going to another location. Really disappointed on the…read moremanagement. Walked around for 39 min because there's no indication of where labs need to be done. No one in here give you direction of where to go. I came here hoping it would be more precessional service than a Walgreens. Mistake.

I come here very often for labs, there seems to be a new staff every visit. I'm not sure why they…read morecannot keep employees,but that's not a good sign from my own perspective. This visit has been a mad house. Long waits, abrupt reception, and a bit of chaos. A women's was here for a long time, come to find out, her orders were lost in the back with one of the phlebotomist. They're not sure what happened. Chaos. I'm may need to try to find a new lab for future lab work.

Dropped in here for some labs and what started out rough, an employee was having an off day, was…read moreturned into a wonderful experience compliments of Stephanie and the lovely phlebotomist (sorry forgot her name) that drew my blood. If you need blood work I recommend this location. They are efficient, know their jobs and do them well. There is plenty of parking, the restrooms are close and clean and the building is accessible.

On July 10th I felt very bad ( high fiver 102-103). My wife brought me to Austin regional clinic to…read moreshow me to the doctor. In general, all nurses and other employees did their job very good. They took flu test, other tests, blood test etc and doctor said - don't worry, it's just VIRUS infection and just do what you have been doing last 3-4 days (high doze of ibuprofen ). We came back home . In the night and next day situation became even worse - body temperature was about (103f) and severe headache . Then we went to Emergency (St. David's North Austin Medical Center) where they diagnosed pneumonia and said that it was NOT Virus but bacterial infection. They also told me that they surprised that previous doctor didn't give me right dosage of ibuprofen in line with my weight. That's explained why I couldn't stop temperate increase for many days. My conclusion after visit of Austin regional clinic cedar park. Pros : good and friendly team, easy to book visit Cons: doctor was not competent enough or attentive enough to make right diagnose . Totally worthless visit for me and money I will pay for this visit

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

I go in once a week and I love everyone that works in there…read more Thanks for always making me feel VIP when I come in. I highly recommend Any Lab!

These guys are awesome. Shout out to Lena for making it an easy experience. As someone who doesn't…read morelike needles she made it very easy. Good workers very nice place.