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    Quest Diagnostics

    2.9 (50 reviews)
    Closed 6:00 am - 4:00 pm
    Updated 2 months ago

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    left arm
    Brad A.

    Quest Diagnostic Blood Draw on Wednesday 11-08-2023 651 N US Hwy 183 Ste 155, Leander, TX 78641 Clarissa needs training on how to properly draw blood. She prodded with the needle for two minutes causing me continuously high pain in my right arm just to tell me she did not draw any blood. I was well hydrated and my veins in my arm are highly visible and easy to draw blood from. It has now been over two days and my arm still hurts at incision point from Clarissa probing me with the the syringe needle. The picture is of my left arm two days after the blood draw that Clarissa went to after being unsuccessful drawing blood from my right arm. I never had any bruises or issues from dozens of blood draws over the last 30 years. In fact I been complemented many times on how visible the veins in my arms are and how easy it is to draw my blood.

    One day after my one shot.
    Mariel V.

    Friday morning, just on big black dude working here who claims he's been doing this for 21 years. This is my second time here for this week coz I forgot one of the paper work at home. Same guy helped me, same demeanor, very unfriendly and looks like he is about to fight you. The moment he walks out to door to call the next patient, he has a terrible frown and a gangster look on him. I mean, dang.... I hate needles and his demeanor does NOT help my nerves!

    The waiting area.  Kind of makes a Greyhound bus lounge look like a Hyatt, doesn't it?

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    6 years ago

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    7 years ago

    Jamal drew my blood this morning. He's fast and efficient. I was in and out in 10 minutes. He's good at his job but not friendly at all.

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    Review Highlights - Quest Diagnostics

    Jamal at the Leander location was very professional, for a person that's not a fan of needles he made it so easy.

    Mentioned in 5 reviews

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    Labcorp

    Labcorp

    2.0(8 reviews)
    4.5 mi

    This review is for all of LabCorp not this particular location…read more My doctors office got bought out and the new group that owns my doctors office. Switched all the lab work to LabCorp. I'm self-pay, which means no insurance The doctor and the phlebotomist at the doctors office said when you get the bill, tell them that yourself pay you have no insurance Here's what LabCorp does, which is completely unethical! When you call LabCorp because you're self-pay and there's no insurance and you tell them this, they are first going to offer you a percentage discount. You have to decline that discount. You have to specifically say I want self-pay pricing. Even if you start out saying self-pay pricing, they will still offer you a discount, you have to decline and keep pushing for the self-pay pricing. I did not know this on my first two bills. I end up telling my doctor I want to use a different lab company because the one that they're using out of their doctors office which is LabCorp is too expensive. My doctor states, they're one of the cheapest around. Here's the self-pay pricing list. Take a picture of it. I go ahead and decide to get blood work for the third time. When I get the bill, I call LabCorp. I explained to the gentleman that I want to go over my bill because my doctor is telling me one price and the bill says a different price. And that I wanna pay for it myself because I have no insurance. The very rude lab Corp. representative tells me "the price is the price." I say, sir, "I think that you're billing me insurance prices and I don't have the insurance " He says "no these are the regular prices you're not getting insurance prices cause you have no insurance and the price is the price." On my fifth call in one day to LabCorp I finally get a competent representative that explains the system to me and tells me you have to specifically ask for self pay pricing, decline their first offer of a discount which doesn't come anywhere close to the self-pay pricing, keep insisting for the self-pay pricing, and hopefully you get self-pay A completely unethical company!

    Very under staffed only one person trying to do all of the work. I feel bad for the solo employee…read more People waiting for 2+ hours, not a way to do business.

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    Quest Diagnostics - laboratorytesting - Updated June 2026

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