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    Quest Diagnostics

    2.3 (11 reviews)
    Closed 7:30 am - 4:00 pm

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    5 months ago

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    They got the blood on the first try. Hooray for needle sticks! The check in was seamless and the staff was friendly.

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    6 months ago

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    1 year ago

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    4 years ago

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    9 years ago

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    12 years ago

    Easy to make appointments online. Very quick service and not crowded. Staff very nice.

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    6 years ago

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    11 years ago

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    Crystal Run Healthcare

    Crystal Run Healthcare

    (263 reviews)

    Dr was very nice. The type of care was appreciated. Dr stopped and listened carefully to our needs…read moreand took care of us nicely. I had a nice experience in this location. Nice to see Dr that care for us.

    After having a surgery to biopsy a concern for cancer, my wife had complications that went…read moreunaddressed. In her one week post op appointment with Dr. Karpoff she addressed a lump and pain. Dr. Karpoff did not examine the site or remove bandages. He said it was normal. It was a fluid build up. A month later, my wife reached out to the office concerned a stitch was still at the site. The staff said it was dissolvable not to worry. Ironically, my wife's GP and Dermatologist are both at Crystal Run and they confirmed the stitch was not dissolvable and she needed to be seen. One provider sent pics to the staff. When she went in, they clipped the stitch as close to the site as they could. My wife related the pain and lump at the site. Dr. Karpoff never saw her as he claims, instead the staff said no big deal. He tells a different story of a thorough examination with no abnormality. Almost a week or so later the site was getting red snd swollen. Now, Dr. Karpoff saw my wife and said it was an infection and it happens after surgery. Sure, but two months later? He gave her doxycycline. That weekend the infection ruptured and we were at the ER. The ER doctor said this could have been septic and the infection had been there for more than a week. They were surprised it was not treated sooner given my wife's description of events. I filed a complaint with Crystal Run. Michaela was my advocate. Michaela advised that leadership believes Dr. Karpoff's account, even though he was caught in various lies to being in an appointment, inspecting a site and there is a huge discrepancy between the ER Doctors account for what Dr. k said to what the Doctor claims he said. They also follow chats and any communication and don't find anything suspicious. However they weren't in the exams being verbalized what we were. Leadership covered for the Doctor. Crystal Run also can't help with the additional medical expenses as they happened outside of Optum or Crystal Run network. Even though there is no ER for Crystal Run and when the infection got swollen the CR Urgent Care said they couldn't take the issue, my wife had to see Dr. Karpoff or go to the ER. Crystal Run may have helped with the additional medical expenses caused by this issue had we, after hours on a weekend gone to Crystal Run for an active emergency that their own UC turned away. Essentially, it's not just about the bill. It is the breakdown of patient care that took place by a provider that could have made a huge difference had they listened and not had I know best and more than you attitude. How dare you question Dr. Karpoff in his eyes when it was merely a concern that something isn't right with the healing. Even though a GP and Dermatologist from your Network disagreed and other health care providers I consulted in my line of work all said something was not right from the start. Kudos, Crystal Run and Dr. Karpoff - you a fine examples of exemplary health care and are exactly what is wrong with the system. Not to mention Dr Karpoff has awful bedside manner.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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