I got blood work done today. I was in the room, my blood about to be drawn and I was told to go…read moreback to the waiting room. Some man who had the same time appointment as me made a stink and he got in and I was in the waiting room. When I was calles back for a 2nd time, the computers crashed again. I had to wait for a reboot on my first trip back. All my information was on the computer. Physical copies of my license and insurance cards had to be taken. Things would have run much better for all those left in the waiting room if they just finished me with drawing my blood on my first trip back. Believe me everyone in the waiting room was not happy that they had to wait for me to go back and start all over.

They got the blood on the first try. Hooray for needle sticks! The check in was seamless and the…read morestaff was friendly.

Have an appointment and the wait time. Very courteous technician. You can see that she really cares…read morefor her patients. I felt very cared for. I recommend this place for anyone that has had bad experiences with blood tests.

Dam! The girl stabbed me so hard with the needle. If it was a knife, she would have killed me. Not…read moresmooth at all and Ive had plenty of blood tests in my life. Will never come here again.

This is the 2nd time I've been here in December and each time has been exceptional. Making an…read moreappointment is easy, they have a lot of availability, and checking in is very convenient. I've never waited in the waiting room for more than 3 minutes. Parking is never an issue. The waiting room and each individual area is immaculate. On both occasions, the phlebotomist was gentle and quick. I definitely recommend this location.

I love this lab. The facility is nice, the people are great, and the location is convenient.read more

I made an appointment, but I still had to wait over 30 minutes. I saw people come in after me, and…read moreget served before me. They have a screen where you can see where look at where you are in line up. It did not make sense. The technician was polite and skillful.

I love that they are close to home but I hate waiting 35 minutes with an appointment. The waiting…read moreroom was boiling hot. At least the tech was a sweetheart. My veins are diffuclt to access and she was great

So Im a baby about needles. I have to get an IV often for treatments and frequent blood work and my…read moreveins are fragile, twisting, blow easily and above average sensitive not to mention scarred. Sometimes it take multiple sticks. Most times I can't help but cry. Brenda was my nurse here and she was incredible. One stick. I literally didn't even feel the pinch. Quick. Lovely distracting conversation. Thank You!!

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

This is the best lab in the area! Although they take walk ins, it's best to make an appointment on…read morethe app to cut down on wait time. Once you arrive, you check in at the kiosk by scanning your ID and your insurance card and that's it! You have a seat in the waiting area and wait for them to call you in. I've been here a few times already and I was always seen at my appointment time. The lab technicians are all very nice, gentle, and quick. Another plus is they are great with children!! This location is apart of a very busy parking complex that can sometimes be chaotic. I suggest going early in the morning before the stores open up.

Stay away. I went there for a simple blood test. The employee who was going to draw blood told me…read morethat they would not accept my insurance, the test would cost $189 and insisted I give her my credit card. I have gotten dozens of blood test in the last few years, all covered by insurance at different labs. When I asked her if she was sure, she became belligerent and kept yelling at me to look at her computer screen and I had to pay. I left, called my insurance, and they told me I would be covered for the test, and I could go to LabCorp where the test would be $112 and insurance would cover 80%.

Dr was very nice. The type of care was appreciated. Dr stopped and listened carefully to our needs…read moreand took care of us nicely. I had a nice experience in this location. Nice to see Dr that care for us.

After having a surgery to biopsy a concern for cancer, my wife had complications that went…read moreunaddressed. In her one week post op appointment with Dr. Karpoff she addressed a lump and pain. Dr. Karpoff did not examine the site or remove bandages. He said it was normal. It was a fluid build up. A month later, my wife reached out to the office concerned a stitch was still at the site. The staff said it was dissolvable not to worry. Ironically, my wife's GP and Dermatologist are both at Crystal Run and they confirmed the stitch was not dissolvable and she needed to be seen. One provider sent pics to the staff. When she went in, they clipped the stitch as close to the site as they could. My wife related the pain and lump at the site. Dr. Karpoff never saw her as he claims, instead the staff said no big deal. He tells a different story of a thorough examination with no abnormality. Almost a week or so later the site was getting red snd swollen. Now, Dr. Karpoff saw my wife and said it was an infection and it happens after surgery. Sure, but two months later? He gave her doxycycline. That weekend the infection ruptured and we were at the ER. The ER doctor said this could have been septic and the infection had been there for more than a week. They were surprised it was not treated sooner given my wife's description of events. I filed a complaint with Crystal Run. Michaela was my advocate. Michaela advised that leadership believes Dr. Karpoff's account, even though he was caught in various lies to being in an appointment, inspecting a site and there is a huge discrepancy between the ER Doctors account for what Dr. k said to what the Doctor claims he said. They also follow chats and any communication and don't find anything suspicious. However they weren't in the exams being verbalized what we were. Leadership covered for the Doctor. Crystal Run also can't help with the additional medical expenses as they happened outside of Optum or Crystal Run network. Even though there is no ER for Crystal Run and when the infection got swollen the CR Urgent Care said they couldn't take the issue, my wife had to see Dr. Karpoff or go to the ER. Crystal Run may have helped with the additional medical expenses caused by this issue had we, after hours on a weekend gone to Crystal Run for an active emergency that their own UC turned away. Essentially, it's not just about the bill. It is the breakdown of patient care that took place by a provider that could have made a huge difference had they listened and not had I know best and more than you attitude. How dare you question Dr. Karpoff in his eyes when it was merely a concern that something isn't right with the healing. Even though a GP and Dermatologist from your Network disagreed and other health care providers I consulted in my line of work all said something was not right from the start. Kudos, Crystal Run and Dr. Karpoff - you a fine examples of exemplary health care and are exactly what is wrong with the system. Not to mention Dr Karpoff has awful bedside manner.

Quality experience here is a disaster, They run late and…read morevery unprofessional, would never come back here do yourselves a favor maybe try quest

Stony Point Labcorp is by far the best lab in the area! The two ladies working there today were…read morefriendly and professional. I have been to many labs in the County and Stony Point is the best. I am a difficult patient (not by choice) and the phlebotomist, Emani (spelling) was able to draw my blood on the first try!