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Middletown, NY

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Orange Urgent Care

3.2 (46 reviews)
Open • 7:00 am - 9:00 pm
Updated a few days ago

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3 months ago

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Vanessa F.

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2 months ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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Vanessa F.

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3 years ago

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Vanessa F.

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5 years ago

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Vanessa F.

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4 years ago

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Vanessa F.

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3 years ago

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Vanessa F.

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5 years ago

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4 years ago

The staff was so friendly and helpful!!! 10/10 recommend. I was in and out - not what you usually expect in an urgent care.

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Vanessa F.

Rachel, Thank you so much for your kind words!

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4 years ago

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Vanessa F.

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4 years ago

Very unprofessional very childlike behavior they were always on their phones was not seen right away

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Vanessa F.

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5 years ago

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Vanessa F.

Thank you so very much for your kind review Sylvia!

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4 years ago

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Vanessa F.

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6 years ago

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4 years ago

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Vanessa F.

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4 years ago

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Vanessa F.

Brenda, Thank you so much for your kind review and rating!

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4 years ago

Very nice staff! Got in quick and had stitches done and they were so good at making sure I was ok the entire time.

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Vanessa F.

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4 years ago

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Vanessa F.

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5 years ago

I've called was told, to come in.. Everyone was helpful and pleasant. Even in these, trying times... It was a pleasant visit...

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Vanessa F.

Thank you for your 5 star review and feedback Karen!

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5 years ago

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Vanessa F.

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5 years ago

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8 years ago

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Vanessa F.

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6 years ago

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Vanessa F.

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8 years ago

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9 years ago

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Vanessa F.

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9 years ago

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Vanessa F.

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7 years ago

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5 years ago

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Vanessa F.

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6 years ago

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Vanessa F.

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6 years ago

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9 years ago

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Vanessa F.

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13 years ago

Super quick, great care of acute asthma attack.

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Vanessa F.

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9 years ago

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Vanessa F.

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8 years ago

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Vanessa F.

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9 years ago

Fantastic care. Quick in and out without all the superfluous tests and garbage. Would definitely go back again.

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Vanessa F.

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9 years ago

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Vanessa F.

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8 years ago

Absolutely the best Urgent Care around!! Very very friendly love Dr. Stephens and his associates. No long wait with great compassion!

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Page 1 of 2

Ask the Community - Orange Urgent Care

Review Highlights - Orange Urgent Care

“The PA was exceptionally nice and thorough and helped me ascertain the reason for ongoing shoulder/arm pain.”

Mentioned in 7 reviews

Read more highlights

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Middletown Medical

Middletown Medical

2.3(86 reviews)
1.4 mi

Wow. Came in around 8:30p on a Friday night for an ear infection. The front desk people were so…read morefriendly, and helpful. I had left my insurance card and license behind in my haste to get to the facility. My sister exited me photos of the ID's and the staff gave me no issues. They were truly there to help. I was immediately called in, the nurse was doing her ppw and asking questions. Then another one nurse came in and offered to help. She took vitals and swabbed me for a strep test because I had no voice and other symptoms. She wanted to be prepared for the doctor and actually thought ahead. Both nurses worked together so nicely, they smiled and spoke to my husband and I as of the genuinely cared. We laughed and they truly made me feel better. As if my first 2 encounters were not good enough, the Dr. comes in and is smiling and looks fresh and ready to help me ease the pain. I start telling her the 4 day saga of why I was there now, at first she was typing trying to keep up. Then she stopped, and listened to the whole thing to make sure she listened and then input the appropriate information. She checked me out, noticed immediately I had an inner and outer ear infection. Asked more questions to see if the issue was contained or if more was going on. She seemed to genuinely care. By the end we were talking about my kids, our husbands and how we curse too much but we are all just real ppl. The prescription is then sent to rite aid who's 'pharmacy hours' said open till 10p but SURPRISE the pharmacy closed at 9. At this point I'm in tremendous pain in my jaw, ears, throat. I'm calling every pharmacy in Orange County (by the way upstate sucks!! How is there not even a single pharmacy open past 9?!??). We throw a Hail Mary and call Urgent Care back to see if they had ANYTHING to start treatment until we could pickup the prescription. The front desk (Shamika) who was so helpful and friendly the first time I met her, placed us on hold and must have tracked down the dr. Within a few minutes of holding she confirmed we could come back and they could start me with 1 antibiotic tonight. Then 12 hrs later I could get my prescription from Rite Aid and start treatment. I walk in and a new staff member I had not met, somehow recognized me and knew exactly what I was there for. She gave me the antibiotic she had waiting for me while she juggled some equipment and again with a smile made me feel like every single person there cares about every patient. This place wasn't just a good facility that cared. They went ABOVE AND BEYOND at so many points throughout my visit. The truly worked as a team between all levels. It's a shame I live in Long Island and ended up in this Urgent Care while visiting my mom this weekend. If only LI had a Facility around me 1/2 as genuine and helpful as Middletown Medical Urgent Care, I would be so appreciative. Thank you for making my night so much better because of the smiles, care, speed and genuineness of each of the staff there. Despite my pain, this was an enjoyable experience.

VJ Pampana should be fired…read more I was warned by several people in the medical field not to see Pampana because they've had so many patients who have have bad experiences with him. I didn't take their advice because he's the only local neurologist. I took two children to him for neurological issues and he sent them both to rheumatology. When they were cleared by rheumatology and their symptoms worsened I took them back to him and he diagnosed them with non-epileptic seizures. He gave me no action to take and no advice on where to research this condition. When I asked what I'm going to do because I can't keep carrying my son everywhere he said "lots of people live with seizures." He did not offer a wheelchair. At a later appointment I told Pampana I've been doing research and realized that he only diagnosed one of my children's symptoms, but that functional neurological disorder seems to explain all of the other symptoms, and I asked him what he thought about that. He stared at me in silence until I changed the subject. I assume is because he doesn't know anything about functional neurological disorder and didn't want to tell me that. When my youngest son began to have the same symptoms I took him to Pampana and he dismissed us saying "if he were really in pain it wouldn't come and go, it would continually get worse so this is not a real physical problem." (not how this disorder works, just like that's not how headaches work. headaches come and go, but they are real.) I told him this since is having the same symptoms as my other children who he diagnosed. He said "The disored your other children have is very rare (which is false) and it doesn't run in families (also false) so it's unlikely that you would have another child with the same condition." When I called to tell him, my son has begun to have daily seizures. I was told it's just stress. I asked if he could walk me through that thought process because my son's psychiatrist says he isn't showing any signs of stress and his symptoms don't seem to match that diagnosis. The doctor responded only with "you can take him to rheumatology." When I made the appointment for the EEG two staff members shamed me for taking "so lone" to make the appointmen despite knowing that I have a high deductible and have to pay for tests out of pocket and their office doesn't offer a payment plan. I was asked why I'm not doing the other tests the doctor recommended And I explained that I can't pay for all of them so I chose the one that I felt was the most important. I also mentioned we're looking for a second opinion from a different neurologist before I spend hundreds of dollars on a test that doesn't make sense to me. Later I got a call saying the EEG is being canceled and we are being dismissed as patients Because the doctor was offended that I told his staff that we're looking for a second opinion which implies that he's a bad doctor. This man knows my son is having multiple seizures every day and is being hurt by them. He knows he can't go to school because of them and he knows it will take us three months to see a new neurologist, yet he canceled the EEG days before the appointment because he was offended. If he doesn't care about the safety and well-being of his patients then why is he a doctor? It gives the impression that he's only doing this for the money. I also think it's suspicious that he would dismiss us as we're getting a second opinion, which makes me think he knows the tests he ordered are unnecessary. I later received a letter in the mail saying that we're being dismissed as patients but for the next 30 days he will honor our upcoming appointments and in order to give us time to find a new doctor. This is after he canceled all of our upcoming appointments, including the EEG. The paperwork also states that they will release our medical records if I come in and fill out a release form. I don't know why I have to fill out a SECOND release form after dropping the others off in the office. Please don't waste your energy on this man who seems to not know what he's talking about in his own field and not care about his patients. Anyone who cancels an appointment that can help a suffering child because his ego was bruised does not deserve to be a doctor.

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Middletown Medical
Middletown Medical
Middletown Medical

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Crystal Run Healthcare

Crystal Run Healthcare

2.1(49 reviews)
0.2 mi

I've never had any major issues with this practice since being a patient here, but I tend rely on…read morereviews, so I figured I'd mention this, in some small hope this could be included as part of a quality control type of survey. 20 week ultrasound has been scheduled since 6 weeks. As usual, they called me to confirm this appointment. I confirmed and even asked if the office closes due to possible impending snow storm. "We don't cancel or close unless the doctors decide it's too dangerous". Cool, we don't cancel plans unless the same... Appointment day. We get kids ready to bring with us to the 11am appointment since school was cancelled, and yes, it's been snowing since last last night. No big deal. We get there at 11:06 am to check in. We are seated in area D, and it's the only area with people waiting, and packed. Didn't think anything of it and get settled in to wait. 40 mins later, I finally decide to ask about any clue when we will be seen, she says there's only ONE tech today and everyone waiting is waiting on her. Wow. Ok. I talk it over with my crew in tow, when the nice lady at the desk informs me that there's another tech coming in at noon. At this point the other people waiting overhear, and are also becoming impatient. Finally, at about 11:53 (remember appointment was at 11am) I decide to try and reschedule. My thoughts: -I don't mind waiting. But waiting for an hour to be called in for my 11am appointment, for a procedure they warned me lasts 45 minutes, and they told me to be ready with a full bladder for? -no one came out to check unless you went to ask. It sounded to me that everyone else waiting were also guessing as to why and when. Why couldn't they mention at check-in that they are down to one ultrasound tech and it could be a very long wait? I feel like his would save many peoples time and frustration, and gives a baseline expectation. Seems a bit inconsiderate, kind of unprofessional. So we left. Got up on a snow day, to wait an hour in a doctor's office to not be seen. Hopefully tomorrow I actually get seen. And going forward, hopefully some consideration could be exercised with procedure in front office when short staffed and these types of issues arise.

I did receive a refund after quite a battle. They apparently…read more"lost" it in the switch.

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Crystal Run Healthcare
Crystal Run Healthcare
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Excel Urgent Care of Goshen

Excel Urgent Care of Goshen

2.7(46 reviews)
4.1 mi

"Holy Needle Point Batman!"…read more This place is awesome! I'm not a huge fan of "urgent care" places but I was exceptionally happy with my experience at Excel. When I arrived early AM a few people arrived after me and were seen first. Sure I can rant that I was there first or that I had to wait 45 mins but let's be honest here, those people were smart and made appointments online so I can't complain. After the smart guys/gals that made appointments were seen I was promptly attended to and the entire staff was super nice. I got my diagnoses, medication and was on my merry way. If you don't want to risk a long waiting time I suggest making an appointment online if not expect people to walk in after you and get seen first because they've made an appointment. Overall I think this is a great spot to visit when your regular physician is not available.

Extremely disappointing visit to Excel Urgent Care today. Received terrible "care" from the NP who…read morespent less than 3-minutes with me, all with an arrogant, curt demeanor resulting in the worst provider care I've ever experienced. She asked me virtually no questions and came to her "you have a common cold" diagnosis way too quickly. I now have to go to NJ to my primary physician for proper treatment, so all was just a waste of my time and money. I will never go to Excel again and will share my horrible experience with as many people as possible.

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Excel Urgent Care of Goshen
Excel Urgent Care of Goshen
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Horizon Family Medical Group - Exam room

Horizon Family Medical Group

1.7(11 reviews)
3.9 mi

"Holy Rusty Stethoscope Batman!…read more Honestly I don't know why all the hate on Yelp for this location because I'm new to the area and my experience with this medical facility was pretty darn good. I made an appointment and even needed to reschedule which I was able to do without any issues. Phone calls to this place were always pleasant and when I arrived for my appointment I was promptly taken in (less than 5 mins waiting). The medical facility has medical professionals in several areas of expertise but I was here for a general "check-up" to ensure all my moving parts were in working order. For convenience they even have a laboratory on site if your insurance covers it, that's a neat convenience. Overall I was really happy with my experience. Reception staff, nurses and doctors were super nice and I was taken care of promptly. I was uncertain if my insurance plan covered the use of their on-site lab so when I asked for a script to use LabCorp it was happily provided to me. They didn't insist I use their own lab or anything to that effect. I was provided what I felt was great treatment and great customer service. So far I have no reason to be dissatisfied with this medical facility. They even offer urgent care services on weekends but I'm not sure if that is run by the same daytime staff that I interacted with. NOTE: This is a duplicate listing for this business.

Absolutely horrible. I went to see Madeline Ziegler a year ago for a physical. I did blood work and…read morethought nothing of it. I recently did blood work again and compared the results from her tests to current. I had beyond high cholesterol and she did not notify me nor treat it. She was absolutely horrible. I would not recommend her to anyone. The office itself wasn't bad but she was terrible. Because of her, I'll never go back there.

Photos
Horizon Family Medical Group - Suite 101 (farthest left office in this building complex)

Suite 101 (farthest left office in this building complex)

Horizon Family Medical Group - Providers practicing in this office as of December 2025

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Providers practicing in this office as of December 2025

Orange Urgent Care - urgent_care - Updated October 2026

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