The wait time is horrendous. The workers act like they don't want to help you, ignore you or…read morepretend not to see you when you have a question and when they do acknowledge you, they act like they don't understand you or just tell you to grab a number and wait your turn. However the blood draws at this place is the best. They draw blood from you and you don't even feel it. That's why I keep coming back even though the service is the worst ever!

Our family have been coming to this place for blood work for many years. The previous experience…read morewas okay but lately we had very horrible experience with the front desk lady. She probably really hated this job because she was so rude so impolite and when she talks to you she sounded like you are stupid or low life. This is very unpleasant. We are here to do blood work and bringing revenue to your company so you can keep your job but you act like we are begging you to do blood work for us this is insane. I ended up calling the corporate office and file a complaint which I doubt they would do anything but I'm doing what I could so that others don't have to experience the same thing that my family had to go through.

My wife came in today for scheduled bloodwork for my son. He had an appointment for 3:30 PM, and…read moreupon arrival, they checked in and were put in queue as it showed on the screen in the lobby. Given a Friday afternoon, it was crowded, but saw my son's name on the list confirmed they would be seen in order. As they waited, a lady came in and got the attention from the staff, and asked for a walk in, claiming she had an appointment. She didn't but they somehow gave her a spot. As my wife waited, seemingly longer, they noticed that my son's name was no longer on the monitor queue. Other customers were being called in, including some that arrived after them. My wife finally got a staff member's attention and told her the situation. The "rude" female insisted that they had no control over what the screen showed. (Odd that you can literally put people on the walk in queue but have no say with actual scheduled customers, BS). Long story short, they ended having to wait until all customers were seen, including walk appointments. After, pleading with the staff member that we were scheduled, they did nothing to help and made us wait until closing. Again, scheduled appointments are confirmed via text and email if you have been here. But no attempt to fix the situation. The worst experience ever at Quest (given we've been here several times and haven't had an issue). The horrible, staff member who would not help, and to top it off, she kept telling customers how busy they were because they were short staffed. That is no excuse when assisting customers. Second, saying that they had no control over the queue when they were clearly able to take walk ins, but mysteriously removed my son from the list. We've been to this location before, but it seems that horrible employees lower the standard of customer service and the overall business. Even worse is that so many people rely on Quest because many private doctor's offices do not handle internal bloodwork; so Quest has this massive contract with nationwide offices to do bloodwork for them. The customers who rely on Quest are our family members, whether sick, elderly, some dealing with major medical issues, yet they might come here and have to deal with the BS that my family dealt with today. Just horrible. Hoping to figure out if there is actual management or staff supervision to bring this issue to.

I was referred to this location for blood and urine work through a third-party doctor. upon entry…read moreThere were no staff available only several kiosk machines to check in, very discouraging. I checked in using the kiosk machine and it recognized my information as having an appointment. when my name was finally called. I went to the back room and they started asking me questions and stated they did not have an order for me and I would need to Leave. I tried calling right in front of them The Doctor Who referred me and they insisted I step outside. Very frustrating. I was able to call the Dr who set this up and they mentioned all my information was in the Quantom portal. As soon as I had gotten off the phone they called me back in.

Made an appointment online for 11:45am, arrived at 11:30, checked in using the QR code sent to me…read moreand received a message I would be notified by text as to when I would be called. The waiting room was full and there was a line out the door. I waited about 30 minutes till an open seat was available to wait inside as it was starting to warm up. We were told they were behind an hour so there was definitely going to be a wait. Everyone was getting impatient, myself included. Many people rescheduled and left but I waited it out. It took about an hour and a half wait from my arrival to be seen. Once I got called back, everything was quick and easy. The technician who drew my blood was friendly, gentle and professional.

I would give zero stars if I could. Trying to get an appointment online is impossible because…read morenothing is ever available, so you are forced to do a walk-in. Be prepared to waste your entire day, I waited 3 hours just to get routine blood work done. To make matters worse, the facility itself is dirty. It feels grimy and neglected, which is the last thing you want to see in a medical environment. I strongly recommend going to a different location or a different lab entirely.

This location opens as early as 5am so if you're fasting this would work well. Place is small and…read morecan be crowded very important that you have an appointment. You can check in via the website or app that makes everything swift and smooth in and out. Sufficient parking. Building a bit old and could be dark if arriving really early. There's elevator and stairs building has only 2 floors. Staff is friendly and patient given how people can be cranky bec they probably had to do some fasting.

Toilet filled with poop on the side ring. Need lots of cleaning and this is health facilities.read more

**Came in with no appt, out in an hour!…read more Highly recommend an appt. But for those who don't, my visit was very straightforward. I arrived at 6:15 on a Saturday when they open at 6:30. I was fifth in line for those without an appt. The indoor seating area was very clean and nice and had a screen to show the list of those with appts, those without appts, and how many were being seen at the moment. As for the blood work appt I had, the lady was super nice. Everything seemed professional and clean and I was out of there really quickly! Parking was really easy. Lots of spots. I believe there are two entrances but regardless the signs to Quest are helpful. Overall, would like to go to this location again, though I hope I can get an appointment ahead of time!

Came here on Saturday for my mom's labs. The technician was pleasant…read more Here's where I would love to give negative stars. Today, 6am I am dropping off my mom's urine collection. I was told by the technician who provided the container, I could just drop off the filled container, no appointment needed. That was not the case. I am currently sitting as a walk in to drop off a container full of urine. It's 6 am and now I am going to be late for work. This technician told me that nobody told me to come and just drop it off. She insinuated that it wasn't this location. Providing incorrect information to patients or anyone is unacceptable. I have no idea how long I have to wait; however, as of now, I am going to be extremely late for work. I work far and the route is through a high traffic area. Who ever is in charge of this facility needs to provide training or retraining regarding all of their policies and procedures.

The staff is courteous and efficient. The facility is clean and well air-conditioned.read more

This lab is the best. The staff is very kind & courteous! Every time I have to have blood results…read moreI won't go anywhere else.

I have had multiple medical traumas so getting a simple blood test is very challenging for me. The…read moreteam at ULS has been so understanding of my situation and supportive. Their techs are young but have been very professional and helped me get through it with minimal pain. I'm very grateful for their service.

The nurse was prompt and very professional. Accessed my vein for an IV almost completely painless…read more Explained every step of the process, and set my mind at ease. Amazing bedside manner, do not skip for your hydration needs!

I've gone here several times and have always had a wonderful experience. Today, Frances, went above…read moreand beyond with helping me get my labs. Some things changed with my doctor and I needed my blood work done asap. For some reason, my doctor's office always says they sent my urinalysis paperwork over to Quest with my blood work but it never comes through; only my blood work does. Must be the way my doctor's office submits the forms. But anyway, I was scrambling to figure out why and Frances walked me through my health portal to download the orders and had me email her my forms while she help the next patient. So between being a one woman show today at Quest and helping the other patients who were scheduled after me, she artfully multi-tasked helping them and also making sure I got all of my labs done today so I didn't have to come back. Thank you Frances! I really appreciate your extra effort today in helping me.

I had my blood drawn at 7:40 am on Friday 08-07-26, I have never had such a painful blood draw and…read morebleeding after bandage put on, I will never go to quest again

My experience at Marks Men Health Clinic has been nothing but great. Ever since starting TRT, it…read morehas truly been life-changing for me. I feel like I have more energy, motivation, and overall feel better than I have in a long time. The staff has been amazing, professional, and always willing to help and answer any questions I have. I'm very happy with my experience and would highly recommend Marks Men Health Clinic to anyone considering TRT or looking to improve their overall well-being.

I've been going to The Mark for a little over 2 months now, and the difference I feel is…read moreincredible. From day one, the staff has been nothing short of amazing welcoming, knowledgeable, and always willing to answer any questions I have. You can tell they truly care about your goals and well-being. What sets The Mark apart is not just the quality of service, but the genuine support they offer. Every visit leaves me feeling better, more energized, and more motivated to continue my journey toward a healthier lifestyle. Thanks to The Mark, I'm finally back on track and feeling like myself again. Highly recommend to anyone looking to level up their health and wellness this place knows what they're doing!

Efficient staff and friendly. Clean location. Parking is easy. Very important you have an…read moreappointment as long as you have an appointment it'll be an in and out experience. A text with a check in link once you get I made it swift and smooth.

Got my blood drawn here the other day. I don't like that. No one helps you in the front. It's all…read morejust a screen to check in. So if you're an older person and you don't know how to use computers you're screwed.. I had checked in and then left because I have forgotten my insurance card so I think they called my name when I left, but I eventually got helped.