This follow-up review pertains to the hair itself. It really pains me to give this review, because the customer service is excellent and the ladies are very polite and knowledgeable. I also want to clarify this review pertains ONLY to the bundles and not the closure I purchased previously. The closure has worked fine and the hair on the closure is still in great condition even after being dyed. Here is my review of the bundles I purchased recently. I purchased the hair on 02/17/2016 and the photographs are from one week after install, three days after install and 'currently/today' 03/04/2016 not even a month after purchase. So, here's the review for the hair pictured. Ethnicity - Brazilian Texture - Loose Wave Lengths - 18, 20, 22 1st Impression: hair was thick and had a lot of body with waves that bounced right back into shape when stretched, pulled, and/or combed through with fingers or wide-toothed comb Installation: I was scared after my stylist washed and conditioned the hair because it immediately lost its original body and seemed to have no "wave" to it at all but a stringy crinkle instead. Once my stylist added the the reverse spiral curls which took him only 15 minutes to do because the hair took very well to heat and was easily manipulated Day 1-Before going to bed I glazed my hands with coconut oil and gently folded hair into a bonnet. I always glaze/moisten my hands while handling the hair to reduce static, tangling, and keep the waves/curls intact. The hair responds very well to this technique and bonnet storage as the next day it only took five minutes to "style" the hair for the day - a la this result: With minimal effort just conditioner, hand scrunching, and edge control I was able to leave the house with a loose/wavy look. Hair holds up well with the overnight bonnet/oil routine. 3 Days in-I was anxious to see the hair in it's true state and the spiral curls had fallen. With a little love and care the spirals could've been maintained as the hair does hold style very well. However, I wanted to see if the "wave" was truly gone so I co-washed the hair and blow-dried on a combo low-medium heat. The end result was indeed a loose wave/crinkle. It did not contain, as much, body as I would have liked, but it did have texture. : I most likely will not purchase this hair in the future for the following reasons... 1. MAJOR shedding. After only 1-3 days I could not brush, comb, or de-tangle the hair without getting gobs of it caught in my brush, comb, or hands. The hair gets everywhere! I find myself picking out the stringy strands from my carpet, socks, shoulders, and back I have to de-tangle and comb the hair throughout the day to keep it from tangling and becoming matted. I do not work in a strenuous environment. I sit at a desk all day and the hair just balls up and gets tangled and matted all on its own. It's frustrating to deal with and time consuming. Every night before I go to bed I have to comb through the hair for a final de-tangle routine and the hair just keeps shedding. 2. I'm not a fan of the loose wave texture. I think that the body wave compliments my own hair texture better and allows for more effortless styling on the go. It also has way more body after washing. 3. For the price, I could've gotten the same hair and a better grade for cheaper with Custom Kreations just around the corner. This hair is really disappointing. I had such a great experience with the closure that I assumed the hair would be the same quality. I've worn bundles for years and I take care of my bundles. I use products with little to no sulfates and care for the hair as if it grows out of my scalp. I'm VERY meticulous about my hair, so it's indeed the product. I still have previous bundles (from other vendors) that are in excellent condition. This hair just simply fails. read more

See all

3 starts because the wig quality will speak for itself it's like a party city wig the ends are dead and fragile and that what makes it 16 inches ? read more

Shedding is normal for hair extensions but I was surprised at how much this hair shed after just a week of having it in. Simply running my hands through it resulted in strands coming out. I purchased 18" and 20" brazilian straight bundles and overall the quality of the hair was decent aside from the shedding. It didn't tangle or mat and maintained its softness and shine after washing. I would recommend searching elsewhere for human hair because it is an investment, and as such you should be able to keep the hair for a long time. It's hard to say but based on other hair I've had in the past, had I kept this hair in longer than a week I think I would have seen a continuous decline in the quality. read more

DO NOT GO HERE!!! If you don't believe any review, please believe mines. I bought 3 bundles ... 22, 24, and 26.. Now my weave 6 months later is shoulder length. The shedding is RIDICULOUS. I would not recommend this place to worst enemy. Trust me. read more

I love this place!!!!! I always get compliments on my hair, it always looks very natural. I recommend this hair to everyone here in Phoenix read more

Queen Virgin Remy Phoenix - Here is the natural curl pattern - Hair Extensions Near Me - Phoenix, Arizona

See all

My cousin and I walked inside we were not greeted. These two women working the cashier did not bother to talk to us or assist us. They weren't even busy, just plain rude. This is our first time buying hair to do a partial weave. We asked them if they had a certain length, the woman just looked at her and said "I don't know." Then they continued their side conversation while we looked at the hair confused. DO YOUR JOB be friendly, assist customers, and answer questions. At least acknowledge our existence when we walk in say hi what is wrong with you?!?! We didn't get any help so we left. We were referred by someone NEVER AGAIN. You'll lose more customers running a business like that foh. read more

I repeat do not purchase hair from this company . My daughters lasted only three weeks it was tangled matted severely for no reason. The service I was given was ok but not truthful about there product. The quality of hair isn't great at all it's very cheap. I complain to the store manager and corporate in Atlanta they only wanted to give me 10 percent off my next purchase when the hair only lasted for 3 weeks tops Beware this company is a trap poor hair quality don't buy here read more

I'm only giving two stars because the young lady that helped me when I first when in was very kind. I really wanted to support a local black business so I came here because the price was reasonable. The phrase you get what you pay for definitely applied to this purchase. I washed my hair for the first time and my goodness, the texture completely changed. It went from silky to Brillo within 10 seconds. My install wasn't even a month and half old, I had to take the hair out because it literally went dread in the back and was impossible to pull apart. I followed the hair care instructions. I wish I would have stuck with my regular supplier of hair because I lost money on both the hair and my install. I've written the corporate office so I'm hoping that I receive some sort of refund. I don't want a percent taken off of my next purchase because I won't be coming back here. read more

Save your money, your piece of mind and your time. If you want to pay for overpriced synthetic hair be my guest otherwise shop elsewhere. I purchased a curly wig from this place and after a good 2-3 days I saw that I had been deceived and got got for almost $340. After I told them about how the hair was shedding and knotting up there was no empathy and I had to call and write them on social media multiple times to get some type of answer. They attempted to resolve it by giving me a loaner wig.. which is equally trash and order me a new curly wig since they won't give me my money back. I received the "new wig" and it is equally trash. Seriously im laughing at the karma that is going to take place. Also, I was told if I had any other issues I could reach out to SHAWN/SEAN if I had any other issues and I did. I sent him a long message and he never responded. Terrible service. Shop Ali express (RosaHair) read more

This is the worst hair i have ever purchased. I purchased three bundles for 180 for myself and 3 bundles for my mom as well in a different date. My mom was taking forever to install si i decided to put in. After three weeks the hair naps at the roots. This is the worse hair i have ever owned. Real virgin hair would never do this. I buy from online vendors but was trying to save some money and it was not worth it. My mom has installed her hair and having the same problem so it wasn't an issue of bad batch or how i take care of hair. I took out after 3 weeks and deep conditioned. reinstalled it was even worst. it lost so much hair. its a matted bunch of . i'm so disappointing plus its such a waste to pay for the install I am at a total loss of money . i have never done a hair review but i don't want anyone to waste there money thinking to buy local. Stay with what you know. read more

Extremely terrible service and the hair is not worth the price . I don't recommend coming here at allllll.

This is my second time buying from this store I wanna give them 5 stars cause the ladies that work there and run the instagram are so sweet and give good customer service! But the hair is just not amazing, it does the job but my head is soooooo itchy. The first time I bought I just a closure and loved it, no issues. Second time I bought 3 bundles I co washed them and sealed the wefts like it said. My head itches so bad. Also the cuticles of the hair are far from aligned and I bought 22 inches and the ends are sooo split can't find one strand that's not split and the ends are very thin and loose all the volume at the bottoms so that's disappointing. In addition the hair must have synthetic strands because it burns off when I put heat like plastic burns and smells very bad. read more

Went in right before they closed since I had purchased hair through Mayvenn and was not pleased. Customer service was great they definitely gave me their opinions compared to what I had (straight vs body wave). Was told body wave was thicker when straightened definitely what I was looking for. I have not installed yet, so will update when I do. read more

I love the hair and service provided. The staff is knowledgeable and the hair is great quality. I followed the initial care instruction and co-washed weekly and have had my weave in since April and the hair and closure still look great and can be reused once removed. I have not experienced any shedding or matting. I will be a loyal customer. Thanks again to the knowledgeable and professional staff. read more

I experienced the worst service ever with this company. The young lady working at the register who happens to be the new owner was not very welcoming. She ignored my needs and was not helpful. I asked her several times to see multiple bundles of hair so I could try to choose the darkest in the bunch. She continued to tell me that they are all the same and did not allow me to choose the hair that I wanted. The previous owner use to allow me to pick which bundle I wanted, it has never been an issue in the past. To add insult to injury the card machine was not working. She told me that I needed to go across the street to get cash out of the ATM. I am not pleased with the service. I put a complaint on the company's Instagram page and asked if somebody could contact me about this matter however, they deleted my message without even trying to contact me nor message me. This company is very unprofessional. I would not recommend them to anyone. read more

BEWARE!! I'm from ATL and was trying this place since I was new to AZ and the hair is horrible even though I followed the instructions on how to take care of the hair. I've purchased hair for over 10 yrs and even though other companies never gave me instructions the hair was always perfect but this should not be called QUEEN REMY.....should be called PEASANT REMY... read more

DO NOT SPEND O N E S E C O N D OF YOUR TIME HERE. I am honestly mad that I didn't post this earlier thinking I would get what I paid for...if not my money back. I purchased what is very similar to a curly SYNTHETIC WIG for $340.00. I am absouletly flabbergasted at how this place is still in business. I suffer from alopecia and had an important event to go to, I purchased curly hair that lasted me less than a week. There was excessive shedding, the hair was tangled so bad that it was just falling off in chunks. I have been purchasing hair since I was 16 (25 now) I know how to take care of a weave. I brought it to their attention it took me around 2 weeks to get a half resolution which is to give them back the DREADLOCK and provide me with a horrific loaner wig. I received another wig as they wanted to say was "brand new" HOWEVER. that's irrelevant when the quality is GARBAGE. ie. Cars are recalled all the time "BRAND NEW" just because its new doesn't mean the quality is sustainable. Ive literally been robbed. And I am seeking legal action. This is absurd. I will be uploading pictures soon. There's no products or anything that I could put in this hair to keep it from being still and dry throughout the day. I wrap it up, again.. Im know how to maintain hair and the QUALITY of this hair is not worth no more than $75.00 NO CAP! read more

I bought hair close to 2 weeks ago. Great customer service. The manager was really nice, helpful & knowledgeable. I will definitely be going back to buy more hair. I will also post a few photos as well. read more

Excellent customer service very professional and knowledgeable. Thank you Shambria. Will definitely support your business