Everything went well from the beginning to the end result. Had a 2 o'clock appointment but I was late she (the nail technician) could still accommodate me. I have the nails what I wanted. Thank You! Hannah Nicole Eszter read more

Queen Spa & Nails - My hand with the nails - Nail Salons Near Me - Sun Valley, California

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Candace did my nails, this was my first time being here and I'm glad I came here beautiful work and costumer service it's at its best I'll definitely come back again! Plus the salon it's really nice and clean and it's not overcrowded as others nail salons. I really recommend this sp read more

Queen Spa & Nails - Pretty - Nail Salons Near Me - Sun Valley, California

Best nail salon ever. I've been doing my nails here since 2018 with Jenny. I always get a design on my nails and they turn out exactly like the picture. read more

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I come here to get pedicures. I've been coming here since it opened and they service and results are always great. Probably one of the only places that doesn't nip me or make it painful and uncomfortable. I definitely recommend Albert, he always does a great job on me. The only thing is the place is already looking a bit aged and a bit dirty. read more

Highly recommended and friendly service, clean salon. Very satisfied with their services read more

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I went in to get my acrylic nails removed the other day and the nail tech who did it, I don't remember her name, did a horrible job. She had me soak my nails in a BOWL of acetone and proceeded to lift my acrylics from my already RAW nail bed with a plastic nail tip practically ripping the acrylic nail off of my real nails. I could've just done that on my own if I knew that's the technique she was going to utilize. I left with acrylic powder still on my nails leaving my nails looking all bumpy and gross. To add, she was truly rushing the process while also going back and forth working with myself and another client. Also, I swear I was sat in that chair for only about 15 minutes when I'm sure the process usually takes a bit more time since you want to ensure the nails are left in a relatively healthy state once all of the acrylic is removed. This was my first time getting the service done here and it's MOST definitely my last. I'm sure the other nail technicians would've done a better job compared to the one I was assigned. Okay have a good day read more

So I came here to get a pedicure for the first time, as I walked in, the workers would just look at me and not ask anything. The vibe felt weird and not welcoming. One of the girls finally made solid eye contact and I let her know I wanted a pedicure, so she said to pick a color. I picked color and waited for 20 minutes until I was sat down. While waiting all of them started to talk in their language, and let me tel you, you don't have to understand the language to know the obvious. They were quiet when I arrived and once I was here they started saying things and laughing. Regardless if it was bad talking or not, they sure make it feel that way. Anyways, I was finally attended to , one of employees girls filled the water tub and told me to soak my feet. I sat there for 20 minutes just waiting. (By the way I always turn my timer on with new places I visit , that's how I know the amount of time they take to provide service ) Finally someone came to start my pedicure. I even forgot the color I chose because I was waiting there so long. Ok So, I've never experienced a pedicure that felt so lazy and careless, the girl was supposedly pushing my cuticle back but literally wasn't doing anything! And to top it off while she was doing that, she was looking away being nosy with another customers complaint not noticing that she wasn't even near my cuticle. The only toe she kinda focused on more was the big toes. I've always been used to getting a pedicure where they focus on really cleaning your cuticle, so maybe my expectations are high, but this was a pedicure express in my opinion. I took longer waiting, than the actual pedicure. Maybe it was the person who attended to me, I don't know. The girl was friendly, I will give her that. But her painting skills are not too good as well as her cuticle cleaning. Sorry but it's true and I like to leave honest reviews. This place lacks good customer service, I feel like they care for the customers they already have and don't really pay attention to new ones. To me customer service is crucial for any business so I hope they take that in consideration. Maybe learn to be more polite and welcoming. read more

I've been coming here for some time, mainly out of convenience. The salon is fine and they do decent work. I usually just get regular pedicures. That being said they need to work on their time management skills. Multiple times I've attempted to make an appointment they have not kept my time. They are 30 to 50 minutes behind. What's the point of making an appointment? My suggestion would be to advertise as a walk-in only so people who make appointments aren't always disappointed. read more

I'll never come back to this place. I've been coming here for a bit to do regular pedicures and decided to get gel and put acrylics on my 2 big toes. I went back to get it removed 6 weeks later and the man doing the service said no because it was too new and to get it removed next time. I said okay because he refused to remove it.Came back 2 weeks later and got the same man and he didn't know how to remove the acrylic and asked someone else. I came from a removal and they ripped them off and used a tip to take it off instead of soaking them off. It was the most painful experience and they saw I was in pain. Ripping off acrylic definitely is not a proper way to take them off. Also, appointments don't really mean anything. I had an appointment at 2pm I was seated at 2:25. This has happened several times. They do a decent job, depends who you get. The first pic is of my nails before going in and the next 2 are after they ripped my acrylic off read more

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It's time I leave a review, I've been coming here for a while now. I usually see Ani for my nails and usually just ask for anyone for a pedicure because they're all great. This last pedicure I received was amazing. Not only did Michelle take her time and really thoroughly clean all my toenails, but she also got out some ingrown toenails, which had been bothering me for a while. Ani is amazing at what she does. Not only is she quick, but she's thorough as well so I'm able to get in and out on a lunch break if I need to. Love this place. read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

If I could I would give this place 0 starts for their lack of scheduling and professionalism. I made my regular monthly appointment for 1:30 PM to get a gel pedicure with Candice at 10 AM in the morning. The owner- Jenny, is the one who gave me the appointment, she's the skinny blonde haired girl. I arrive for my appointment at 1:28 PM and a gentleman asked me to sit down by the drying area after I told him I'm there for an appointment at 1:30 with Candice. I sat there and I waited quietly for 25 minutes. I turned around to see that Candice was barely beginning to scrub the bottom of the clients foot. Which means she was only half way done. I decided to interrupt and ask how much longer I need to wait because I had an appointment that I scheduled at 1:30 PM and it's now 1:55 PM and I'm still sitting here. Candace and then owner went back-and-forth in their language and decide to come up with - another 10 minutes. Anyone that gets a pedicure on the regular, knows that after the scrub, it doesn't take 10 minutes to apply the nail polish and clean around each toenail and and repeat the process for multiple coats. I don't think the owner understand what an appointment means and the purpose it's serves. The hours of operation on the door and online list 9am, but anytime you call, the owner answers the phone while she's driving to work. I usually call around 10-10:30 and she's never in the salon to look at the schedule of the technicians in order to give you a proper appointment. As a customer when you get upset because you've been waiting for so long, she doesn't bother taking the blame upon herself and instead defers to the technician to work faster. I've wanted to write this review for months now but refrained because Candice is such a great tech. Even though I've had to wait every single time I've made an appointment. But the owner and the way she runs her business is horrible and gives 0 care to her clients and their schedules. She tends to forget that if she continues, she will continue to loose clients. I've seen multiple clients walk in, wait for at least 20 minutes and then get up and leave. I was one of those clients today, because enough is enough. You don't respect my time and appointment slot, you don't deserve my business. It's that simple. read more

***SEE PHOTOS BELOW*** Don't know which one to be more upset about. The fact that they totally didn't cover my thumb with polish or all the blood from the cuticles they murdered I only came here because it was a convenient location. But I have to face the fact that their services SUCK. And this time is surely my LAST time going here. The employees are always rude and always tell me any color I choose will be "too sheer" "are you sure you want it" ? I see other customers applying the SAME color I want and it looks FINE, just as it does in the color book. For some reason they never want to let choose the color I want. Just keep driving when you see this salon and keep looking for a better nail salon in the area folks, because this one just SUCKS. read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

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I came in as a walk in and the girl in the front told me to come back in an hour, when I did come back in a hour she told me that the wait would be longer...when I asked her how much longer she got very Defensive and started telling me she doesn't know what time it would be and she started to backtrack and telling me well I told you that it would be longer , I told her when I asked you you said within an hour... they don't have people being social distancing, people are sitting next to each other waiting to be next... they are so overwhelmed that they don't have time to tell the customers to sit 6 feet apart. read more

DO NOT WAX HERE. If I can give 0 stars I would definitely do it !!! I waxed my underarms here twice and the first time was okay but the second time was a horrible experience. First off the lady with glasses who did the job was rushing. With both my manicure and waxing. Once she finished she goes and sits down and she's on her phone like really!!!?? What was all the rush for !!! And now second of all..... my underarms look horrible now !!! thanks to her waxing service. She did a really horrible job I repeat HORRIBLE. that when she was applying the wax she applied it all rough on my skin and hairs , which it did hurt a lot I didn't say anything to her but now I regret it I should've told her something!!!! Now my underarms look bad and have dark spots from how red they turned out after the wax ! I also have small bumps on my underarms !! I'm never coming here again!!! read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

I still love coming here for my pedicures and manicures! There was an old reviewer that got mad because the nail techs would warn them that colors they chose were sheer and trying to dissuade the reviewer from getting those. Looking at the book of nail colors, it's hard to tell if the colors are going to be sheer or not. I chose a pale pink and the nail tech told me it was actually going to be sheer. Did I get mad? Nope! Why? Because she was doing her job of warning me it wouldn't be opaque so I could decide if I wanted to do that color. I'm not going to lower stars for her warning me. You can see the finished results and I love them! Sheer but a hint of pink and overall adds shine. Plus they're gel so it'll keep my nails looking nice for the next two weeks. read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

I always come back here and would never go anywhere else. They always come out looking bomb read more

Queen Spa & Nails - Love my nails - Nail Salons Near Me - Sun Valley, California

Absolutely love this place! My friend Becca recommended Jenny and I'm obsessed. She listened to my requests and did my nails exactly how I wanted. She's my new go to! I'll NEVER cheat on her! can't wait to come back read more

Queen Spa & Nails - Jenny's work - Nail Salons Near Me - Sun Valley, California

They always try to do what they want. Paid $86 for what was suppose to be acrylic full set she ended up using some type of hard gel..nails popped off in 2 days waist of time and money. Not the cleanest place while doing my nails didn't keep it clean either she kept dropping the gel on the table picked it up and slapped it back on my nail to form the tips. It was frustrating came out with lumpy nails some slimmer than others. Horrible. read more

Jenny's always does the best acrylic everytime !!! Most recent set, Baby pink vday set, she always does the best shape and style. Been going to her for years. read more

Queen Spa & Nails - Acrylics - Nail Salons Near Me - Sun Valley, California

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Best nail salon in town. Jenny is the best and she really takes care of her customers. She does the absolute best nails. I tried sns dip powder with the added tip. I usually do arcylic, which Jenny has done for me before and again does a perfect job. I absolutely love them! I'm switching for sure. My pedicure was done by sandy and she really gave me a good massage which is hard to find! She was also very sweet and didn't make me feel judged at all. I had fun with them, laughed and got pampered at the same time. read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

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This is a great little find for a last minute nail salon location. Looked them up on a whim and found that the reviews were good enough to check them out. I walked in and was seated right away (I went in the middle of a weekday). I am in love with how my nails turned out!! I didn't have to go into detail of what I wanted and the results were better than my expectations! No gaps, perfect length and smooth nail coating!! Caitlyn did a great job! I will definitely be returning! read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

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7/10/18: just got my nails done! IM IN LOVE! The esthetician recommended I try the white ombré. I'm glad I went with her suggestions because it did not disappoint! I am and will always be a loyal customer!! Update: I got a set of SNS French Tip done. I came here after I wanted to get my nails done and was around the area. The interior design of the nail salon is gorgeous! I really like the modern look with the black & white design. However, enough with how the nail shop looks, lets get down to the important stuff: the manicure! I spoke to the nail technician, and it turns out that this business had a change of ownership recently. I really liked my nail technician. I was a chronic nail biter so my nail beds are damaged. She took the time to reshape them and I like my acrylic nails to be short so she made sure to cut only a little amount off each time until it was the length that I wanted it to be! I left there happy and plan to return! If you have not tried this place yet, do yourself a favor and go do so! You will not be disappointed! read more

Queen Spa & Nails - Nail Salons Near Me - Sun Valley, California

I'm sure most people have been through the situation where their nail lady isn't available or moves away or it just isn't convenient to go to her anymore (for me it's hard to make it back on time from work to get my nails done). So even though I felt like I was cheating on my regular nail lady I went here because I needed to get a fill ASAP. My nails were looking baaad. They were able to give me an appt the same day and it's great! Albeit more expensive than my regular nail place ($37 vs $27) but with the way my nails came out, I would definitely return! read more

Queen Spa & Nails - Before - Nail Salons Near Me - Sun Valley, California

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Sooooo, Jenny hooked me up! I had my nails done already before coming & my nails were a mess when I came in and she completely reconstructed them and made them so perfect. The place is really cute and clean and the color selection is huge for gel polish (that's why I just went with a classic nude because I couldn't decide). I didn't have to wait long at all, walked in & walked out within 45 minutes with my perfect fill for my acrylics. Alsoooo, I live so close - literally a 3 minutes walk - so I'm definitely going to be a regular. EDIT: Last time I was in I took a picture of the gel swatches they have available :) read more

Jenny is the absolute best! She will check in with you while she is doing your nails to make sure that they are perfect and to your liking! I showed her a picture of what I wanted and she made it happen! read more

Queen Spa & Nails - Acrylics, Full set! - Nail Salons Near Me - Sun Valley, California

I'm a powerlifting and have read articles that getting your nails done protects your nails. I went to queen spa and nails to get them done for the first time in my life. They did an amazing job. The staff was super welcoming and they were beyond quick. Jenny is awesome read more

Very very disappointed. I was in the area, and decided to get my nails done really quickly before picking up the kiddos. I went in for a gel manicure, and two hours later finally finished, after telling the lady I was really running late to pick up the kids. The lady who was doing my nails was an older lady, who cut my cuticles (and nicked my skin). That process took over an hour, until I finally let her know I was running late. I had to physically stop her from going back and cutting my cuticles over n over so we can move on. Anywho, i told her I wanatural square, and I'll let you be the judge of whatever shape this ended up being. I was going to let it all pass and not write a review, because I also understand that finer things take time, so I assumed my nails would last, but then, I look at my nails today and see two nails are already chipped. Total disappointment. read more

Queen Spa & Nails - Gel Index finger chipped second day - Nail Salons Near Me - Sun Valley, California

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As far as the pedicures go they usually seem to do a really good job but every time I get my nails done here they always break. If I get them done somewhere else I don't have this problem but for some reason every time I get them done here they break. read more

Queen Spa & Nails - Broken nail - Nail Salons Near Me - Sun Valley, California

Had an appointment at 10am, 10:30 am they JUST opened the doors. Seems like they constantly overbook people and make you wait even with an appointment. They lack a great deal of customer service as well and don't know how to communicate in a professional way with customers. Will never return again and I suggest you do the same. These people shouldn't be in business. read more

Came in today to get my very thick dip powder removed after going to a different salon who wouldn't take it off all the way. Jensy helped me she was very nice and gentle. What could have been a painful tedious process was very relieving. She also did a killer pedicure, one of the best I've had. I recommend them, they were nice fast and affordable. read more

So easy to just walk in took about 5 minutes for me to get my toe nails started. some people not though there's only about 4 people working. for a pedicure it cost 28 and for callous scrub it was an additional 10$. first thing that caught my eye was the stained hot towels they put on after. my toe nails were a bit small so they did what they could wasn't satisfied but the experience was nice. most of my toe wasn't painted though. now the next day at home my toes started to hurt and that's how ik they did something wrong or their tools weren't cleaned now forward my toes are red w puss coming out the side of my toe nail. very nice looking chairs and feet bowls. read more

I'm am sitting hear just now as i wright this. Right of the bat all the employees are rude. My mom and I walk right in smiling an the only thing the employees do is look at us like we are bugs. Its uncomfortable but my mom is sitting waiting for her pedicure an everyone one else has there water massager on an they dint do it for my mom .. Will see what happens after they are done with her toes... Hope i can change my review.. This is for all employee show respected an appreciation when walking into to an out the salon. Don't forget you guys have work because of people like us that walk into you place. read more

This location is very dirty and unsanitized. They also take forever to provide a service and ignore you when you've been waiting there

Horrible customer service waiting for hours giving you fake appointments they dont even have a appointment book read more

I'm a very loyal customer here at queen spa & nails so it makes me very disappointed that I have to write this review, considering I refer so many of my friends to this place. On this specific visit I came to get a gel mani and a pedi. The nail tech started to work on my toes she asked if I wanted to remove calluses. So I said yes and she took out the tool ( it was metal / sandpaper with a handle ) and started rubbing it against my foot. She didn't take it out of a new plastic seal package so that itself was a red flag. She then scrubbed the side of my foot and I told her it hurt and she kept going and that's when she gave me not one but 3 cuts which were honestly soo deep that I thought I needed stitches. The worker then saw that I was bleeding and put an alcohol wipe and a large bandage. And laughed and said " oops sorry ". She tried to hide the fact that she cut me from other workers and manager so she never told her. I then paid and told her " I don't think I should pay for this " and the manager charged me full amount. I called the next morning bc I couldn't walk on that foot and the manager said " go to the doctors and get a note and then you can get a refund " As if the pictures I sent her weren't enough to show her that my foot was cut and swollen. what is a doctors note going to do ??? I will be honest. They do a great job at gel manicures but they have no sense of hospitality and their management is very unprofessional. read more

Queen Spa & Nails - Nail tech cut my foot and had to pay full price for my service and no refund - Nail Salons Near Me - Sun Valley, California

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**** PLEASE READ AND DON'T GO HERE!! *** I called to make an appt for Saturday night and the owner schedule me for at 7 p.m. (Full set with Jenny & gel pedi with LIsa). I arrived 15 min before my appt. I was sat down in a chair and Lisa began to work on pedi. She showed me their polish book & I soon picked one out. I had nothing on my nails so I wasn't worried Jenny hadn't started on my set. But then 15 mins go by, 30 mins... then 45 and still nothing. Mind you, this entire time the staff was screaming and running around & joking and laughing super loudly!!! This was not a relaxing atmosphere by any means. As it gets closer to closing time (8pm) I'm just getting down with my pedi and the Lisa tells me, Jenny was running late with a customer and when she's done, she'll help you!! I was so annoyed at this point because for several minutes the owner and another employee was screaming at each other in their language and it that just wasn't very professional. So Jenny (who I'm assuming is the owner since she was the one answering the phones), calls me over and asks me to take a seat. She pulls my hand in kind of aggressively. She begins to sand my nails using the machine and you can tell she was so angry that her hands were shaking and I thought to myself, "I'M GOING TO LOSE A FINGER!!!" By now it's 8 o'clock and I tell her, I can come back tomorrow if it's too late. Even though she made the mistake of over-booking it, I didn't want my nails to come out horrible because she's rushing. So she goes, "no, it's ok". Then I see her bring out dirty tools from her drawers! So I pulled my hands away and asked her to get clean ones. She seemed bother by it but I didn't care. I'm not going to get an infection. She pulled another tool out and said it was clean. Mind you, there are no blue water containers or packets around that I can see (Lisa pulled one packet, that I assume was clean from her drawers). I felt so uncomfortable that I ended up pulling my hand away and asked her to reschedule me for the next day. I know, why would I go back?! Well, my friend comes here all the time and her nails always look good. So I figured, I'll give them a shot, maybe she was just having a bad night? So Jenny schedules me for the next afternoon at 3pm. I get there 5 mins early and she was still with a customer no where near done. I wait almost 30 mins!! Even after she scheduled me. She finally calls me over and she hadn't finished with the previous customer she just moved her over one seat and continued to finish her top coat. She finally gets to working on my set, again, I had to ask her to show me the clean tools. Her work came out very pretty. I went to pay and she charged me the credit card fee again!! So I told her, I was just here last night, why are you charging me again? I would have only been charge one fee but because of her dumb butt, I had to use my card again. She goes, "sorry, I have to charge it". Whatever. The set last just under 4 weeks. I just went to my usually nail salon and as she was taking off the acrylic set she showed me the nasty, gooey residue left behind! Yup!! This company is using MMA, A LIQUID IS ILLEGAL AND HAS BEEN BANNED IN THE U.S. FOR ALMOST 20 YEARS BECAUSE IT CAUSES PERMANENT LOSS AND DAMAGE TO NATURAL NAILS!!! However, some places still purchase it from China. I was wondering how they could afford to charge such cheap prices. Well, there is my answer. read more

Jenny is a life saver! I am so picky with my nails and she is completely understanding. She is an amazing tech, all the staff is very friendly. I usually call the morning that I plan on going in to make an appointment but I know they take walk ins as well. If you are new ask for Jenny or Kaitlyn. read more

I decided to give this place a second shot before leaving a review since everyone makes mistakes. I'm never going back again. The only pro of this place is that it's in a good location with easy parking and the salon is spacious. They have the worst nail polish selection. There's one small wall of colors and most of them are unknown brands or so old/clumpy that you can't use them. I went in for a pedicure and the tech finished my pedicure in less than 25 minutes. I don't have high expectations but if I'm paying for a service, don't half-ass the service. He tried to persuade me to pay extra for callus remover. I don't even have calluses. I told him a regular scrub is fine. He pointed at my heels and claimed I have a lot of dead skin. I reiterated that a regular scrub is fine and callus remover hurts my feet since it burns the skin. He proceeded to scrub my feet for less than 10 seconds each, which was more like a tickle than a scrub. It wasn't even long enough to scrub the dirt off. It's almost as if he was upset that I didn't pay extra for the callus remover. He then applied my nail polish in a clumpy fashion and kept returning to another toe to fix it, resulting in ugly streaks and layers. The top coat was applied so thick that it was running down the sides of my toenails. Shouldn't an experienced tech be able to apply nail polish nicely at the minimum? At the end, he dipped the tools he used on my feet in the same dirty water that my feet were soaking in and placed the tools back in his basket! I'm convinced that those tools are not going to be sanitized because why dip them in dirty water to begin with? I've only had a pedicure here so I can't comment on their nail design ability but their cleanliness and customer service is subpar. Needless to say, I'm not going back there again. read more

Okay hands down amazing place. I've had my nails done by a couple different girls, but no one like Caitlyn.

Jenny is the best pedicure manicure eyebrows gel facial she has amazing colors and Does a great job read more

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