Zero Stars (or lower) is not an option, so One Star it is. Mike (the owner) wasted my time talking to me on the phone, sending me email quotes, and coming out to my property to look at my project -- however he then "disappeared". He told me he could do the job when he left the property, then would be in touch in a day or two, but I've never heard back. I waited weeks for his response as to when he could schedule the work to start, but have heard nothing. After waiting, I've now made multiple calls, sent emails, left voicemails, and spoke with employees (wife?) trying to communicate with this company, trying to ask Queen City Propane what's happening... but they are so unprofessional, that they won't even have the courtesy or professionalism to call or write back, or to say that they won't (or don't want to) do the job. -- Horrible business owner. Terrible communication. Best of luck to you if you choose to use a company like this. read more