We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

Don't waste your time and money on this company, It's extremely expensive, they're always late, and…read moredon't show up on schedule the customer service is terrible, and they make false reports. I wouldn't recommend it to anyone.

Contracted by the home warranty company. Company was on the ball, contacted and scheduled ASAP…read more Work satisfactory completed next day. Thanks

I have had continued positive experiences with these guys since moving to the area. The ladies in…read morethe office are so friendly and helpful. If your water bill is issued and seems higher than normal, they will generally contact you to mention there might be a leak. They are willing to help you check this out. If you have a large *known* usage such as filling a pool, call them and they will remove the matching sewer charge. I have also had to contact them due to low pressure or change in water color and they instantly are happy to let you know about a local issue. You may pay your bill online (small fee), by mail, in person at the office, or by utilizing the drive up night drop box. In the winter they have a recycle bin out front for holiday lights. PLEASE dont throw these away, its a free service they offer every year! They also offer educational programs and so much more. Check out the website for up to date info on what they are currently offering!

Shady and as I said before, you were not present on the job so therefore you will say anything to…read morecover up your wrong doing. I did reach out to you immediately afterward and you gave me a bogus pitch about "your worker having to travel 1 hour and 20 minutes," but failed to mention a trip charge when I initially spoke with you before "your repairman traveled," according to you ,"1 hour and 20 minutes," but he was at my home about 20 minutes after speaking with you. I have my text messages and the time you sent them. Tell the truth. I asked you if you were certified? Which you did not respond twice to after I asked you twice.Why do you think I asked that? You don't force a repair, by saying, " let me just go ahead and see if it can be repaired,"after being told by the consumer (ME), "That's way too much, never mind, don't, I'll get someone else," after he told me that it was going to be 200.00 initially before he even looked at my sink. If you were a professional you would not try to use scam tactics on women. He never gave me a quote after he said, "let me just go ahead and see if it can be repaired," using a ringer from my home. I asked him what was the cost for putting the ringer on and he said, 180.00. I'm not upset at all. You are the one who is upset. I am a educated and professional woman and I deal with professionals only. As I told you in my text, will not use your service again. You are not a professional service provider. When I pay for professional service, I expect nothing less than professional work in return. You will not enter my home again. I will be contacting the Attorney General. Less than 1 STAR!.

From the owner: Family Owned and operated. We offer free estimates. 24hr emergency service available. read more

Ask for rates before you call!!…read more My home warranty folks sent Benjamin Franklin to fix a couple of valves. The repair was to be cover by the warranty, but the plumber said he might had to cut an access into the wall (only drywall); which understandable. This would not be covered by the warranty. They quoted $152 just to open an access into drywall! Not to repair it after... Only to make the hole! I'm sorry, but this sounds like a rip off... Decided not to do the job with them. I cannot comment on quality of the service.

One star is too good for them. Made an emergency appointment and they said they'd be there and…read morenever showed up. Reached out and they said the tech would call, and he never did. WOULD NOT RECOMMEND! DO NOT USE THIS COMPANY!

This company may be fine if they are working directly for you but when they are working for someone…read moreelse and your property is in the way, they do not care. They drilled in my yard for Altafiber to bring fiber into my neighborhood, not my house specifically. My HOA sent out a notification to let Altafiber know if you had a sprinkler system, an underground dog fence or landscape lighting. I have all 3. I called Altafiber twice to let them know . When they showed up to do the work I told them that they were digging in the area of my dog fence. I noticed that the wire was fully exposed but not cut and pointed it out to the man working. Later they put their machine across my driveway blocking all vehicles in the garage for several hours without notifying me first. I again went out when they began work on that side of the driveway and told them where the dog fence was on that side. The gentleman did not speak English so I went and found a worker who did and he told me he explained the situation to him. About an hour later I went back into my garage and the fence monitor was beeping. I walked back to the original open hole that I had pointed out the exposed wire and it was now cut. I again went to find the English speaker and told him. He and the worker went to the hole and then left. I went and asked if he was going to fix it and he said it wasn't the wire, it was a tree root. I walked him back over and showed him the clearly cut wire. They did ultimately fix it. On the other side of the driveway the ground was clearly buckled upwards where they had drilled causing a long mound in my yard. The holes they had backfilled were way too low and I still had the mound by my driveway. I went out and mowed and edged the same as I always have for 6 years and the dog fence was beeping again. I looked and the area where they had pulled the dirt upwards , they pulled the wire to the surface with it so I cut it with my edger . I again had to go find the jobsite supervisor in my neighborhood. I showed him the cut wire. I also showed him the mounded dirt that had raised the wire up. He agreed with everything I said and then said he would fix the wire and re compact the dirt using a power compacter. When he came back his story had changed and it was ll my fault for edging. I called the supervisor and he said they would fix it but it was my fault. I have edged the driveway with the same edger for 6 years. I showed the guys on site that the edger only goes 1/2" deep and the wire should hav been more that 2" deep. they still refused to accept responsibility or provide any guarantees of their work in writing. They did splice the wire and compact he dirt, which seems a strange thing to do if it wasn't raised but said they wouldn't fix it again if it failed I then had my sprinkler guy come check all my sprinklers in the area where they worked. He said one was broken and it appeared the pipe had been pulled on. I again contacted the contractor, Brandon, After reviewing the pictures, surprise surprise, it wasn't their fault. So I just had the unfortunate luck of cutting my dog fence and having a sprinkler failure in the area they were working, immediately following that work, but it was completely unrelated to them. Strange If you think these guys are going to be in your neighborhood, document and photograph everything you can think of before they begin. They absolutely will not take responsibility for any damage they do.

From the owner: Leaders In Horizontal Directional Drilling And Utility Infrastructure! Directional Technology…read moreSolutions is here to provide the best service possible in the open utility market. As a turn key utility company we offer not only underground utility installation and repairs, we now offer aerial installation and repairs, fiber splicing, and coax splicing to help fill the needs of our clients.