I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

We recently purchased a vehicle from Frank at Cronin Kia, and the experience was outstanding from…read morestart to finish. Frank was knowledgeable, honest, and never made us feel pressured. He took the time to answer all of our questions, was transparent throughout the process, and made buying a vehicle easy and stress-free. If you're looking for someone who genuinely cares about helping you find the right vehicle instead of just making a sale, ask for Frank. We couldn't be happier with our vehicle and the overall experience. Highly recommend Frank and the team at Cronin Kia!

the guy that sells expensive rip off warranty you do not need for a already certified car named…read moremike is more concerned with sleezy selling that than making sure car is safe and legal by giving you tags. I left ripped off by a con man driving unsafe and illegal car, I called , wasted days trying to get tags never got them. Disgusting people.

I went to look at two cars at this dealership. Neither vehicle looked like the pictures…read more Spiderwebs, missing infotainment screens, disgusting headliners. Michael J's sells absolute garbage. I did not buy anything from there because it's gross. I do not recommend buying anything from here.

Good prices. Bad service. Owner said he would mail title and I paid him for certified mail. He…read morenever did mail it. My temp tag expired so I had to drive 2 hours one way to get the title. Owner would not even reimburse what I paid for certified mail. Needs new management.

Ross and Shelby in parts were very helpful and even though they were experiencing technical…read moredifficulty, they still got me the parts I needed to complete the job. Very helpful. Very friendly. Very knowledgeable. I highly recommend this place

The deal ship was nice enough, but they failed to address the reason I brought my truck in. The…read moreoil change was optional. I was just under 36 k and wanted a multipoint inspection. Only the oil change was done and I really didn't care if it was performed. I had scheduled for both services to be done. I asked about my warranty and inspection when I checked it in.

I officially bought my new car yesterday. Given the current inventory situation, it has been…read morechallenging even to find a car available. I saw my car in transit a few weeks ago and asked about it online. From that moment until delivery, Patrick communicated constantly with status updates and got all of my paperwork in order. It was the shortest amount of time I have ever spent in a finance manager's office. This is a small family business and I wish they all could run like this. I kept waiting for something to be slipped in on the finance paperwork. Some VIN etching they already did. Some underbody rust coating. Some extended warranty I don't need. All of the usual dealer tricks. It never happened. I paid the exact amount they quoted from in the very beginning. I've bought Chevy for years but now I have a dealer I would make my first stop when looking for the next new car.

Don't go here. Took in my Malibu for a PCV orifice valve and they quoted me $2000 dollars for a $10…read more piece and seals total cost about $80. They said it takes 6 hours when it actually takes less than 2. I told them no and asked for a transmission flush. I waited for their car fax entry and it never showed a transmission filter change, I asked them and they said they thought it was just a drain and fill ‍. First of all drain and fill isn't a flush and second of all yes my car has a transmission filter . They said give us 1-2 days since they had to order the part, two weeks later I still haven't heard from them. I'll do the work myself . Don't take your car to dealerships .

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again