Buyer beware! We found the perfect used truck. It showed rust on the bumper and tail gate. The…read moresalesman voluntarily told us they were replacing the bumper and would take care of the rust on the tailgate. We declined the extended warrantee since the truck was already 12 years old with most likely limited coverage. We test drove, backed up, went different speeds, all seemed good. Did a visual inspection. Due to our age we did not crawl under it but did look under the hood. All seemed fine. We came back to pick it up with the new bumper installed and no rust showing on the tailgate anymore. We back out and a backup alarm goes off which did not happen on our test drive. The salesman says no problem and resets it. We were so excited about the new bumper we didn't notice all they did was cover the tailgate rust with black tape to blend in. That is not my idea of taking care of rust. With in 24 hrs we have oil leaking under the truck in our drive. We backup and the backup alarm goes off again. As we had no issues with the backup alarm prior to the new bumper being installed, it appeared the new bumper most likely was not installed correctly with the electrical system. We now cannot backup without resetting it every time. We took it to our mechanic for the oil leak and he showed us that this was not a sudden new leak but an existing one caused by severe rust. I called and spoke to the owner as I was told my salesman was busy with a customer. He asked me to wait while he pulled up the file. Without me saying why I was calling he asks if bought the extended warrantee? I said no and he proceeds to start a rant, shouting at me as to how irresponsible I am, I should always buy one, not his problem. I said can I explain why I am calling? He said don't interrupt him and he continued to berate me not allowing me to say anything. I attempted several times to speak and finally disengaged the call as he refused to let me speak. My husband called back later to speak to him identifying himself as my husband and said he had some questions. The owner starts shouting at my husband as he did to me, saying I hung up on him, not his problem, should have bought the extended warrantee, etc. My husband said can he just say something? He shouted at my husband stop interrupting and continued to shout louder and faster. My husband finally disengaged the call as he would not let him talk either. Shame on us for not having the truck inspected by our mechanic BEFORE buying as the leak would have been seen immediately along with other issues that indicated the price was not worth it. What you see is not necessarily what you think you are getting. Bottom line, if you are considering a vehicle from Queen City Motors. Don't make the mistake we made. Get a mechanic to check the vehicle out completely as you may not be getting what you think you are. If you go with the extended warrantee, be sure you know exactly what is covered. I doubt mechanical failure by rust is covered especially on a 12 year old vehicle.

. Spoke to Chris on phone regarding 2015 Silverado. Told was a good clean running truck that had…read morebeen well taken care of. He stated it had recently been serviced. Drove 2 1/2 hrs to find a worn out truck that had more wrong than right. 2 warning lights on, Oil filter looked like a decade old and had an Exhaust leak. THE UNDERNEATH really told the story. !

We recently purchased a vehicle from Frank at Cronin Kia, and the experience was outstanding from…read morestart to finish. Frank was knowledgeable, honest, and never made us feel pressured. He took the time to answer all of our questions, was transparent throughout the process, and made buying a vehicle easy and stress-free. If you're looking for someone who genuinely cares about helping you find the right vehicle instead of just making a sale, ask for Frank. We couldn't be happier with our vehicle and the overall experience. Highly recommend Frank and the team at Cronin Kia!

the guy that sells expensive rip off warranty you do not need for a already certified car named…read moremike is more concerned with sleezy selling that than making sure car is safe and legal by giving you tags. I left ripped off by a con man driving unsafe and illegal car, I called , wasted days trying to get tags never got them. Disgusting people.

I went to look at two cars at this dealership. Neither vehicle looked like the pictures…read more Spiderwebs, missing infotainment screens, disgusting headliners. Michael J's sells absolute garbage. I did not buy anything from there because it's gross. I do not recommend buying anything from here.

Good prices. Bad service. Owner said he would mail title and I paid him for certified mail. He…read morenever did mail it. My temp tag expired so I had to drive 2 hours one way to get the title. Owner would not even reimburse what I paid for certified mail. Needs new management.

Ross and Shelby in parts were very helpful and even though they were experiencing technical…read moredifficulty, they still got me the parts I needed to complete the job. Very helpful. Very friendly. Very knowledgeable. I highly recommend this place

The deal ship was nice enough, but they failed to address the reason I brought my truck in. The…read moreoil change was optional. I was just under 36 k and wanted a multipoint inspection. Only the oil change was done and I really didn't care if it was performed. I had scheduled for both services to be done. I asked about my warranty and inspection when I checked it in.

I officially bought my new car yesterday. Given the current inventory situation, it has been…read morechallenging even to find a car available. I saw my car in transit a few weeks ago and asked about it online. From that moment until delivery, Patrick communicated constantly with status updates and got all of my paperwork in order. It was the shortest amount of time I have ever spent in a finance manager's office. This is a small family business and I wish they all could run like this. I kept waiting for something to be slipped in on the finance paperwork. Some VIN etching they already did. Some underbody rust coating. Some extended warranty I don't need. All of the usual dealer tricks. It never happened. I paid the exact amount they quoted from in the very beginning. I've bought Chevy for years but now I have a dealer I would make my first stop when looking for the next new car.

Don't go here. Took in my Malibu for a PCV orifice valve and they quoted me $2000 dollars for a $10…read more piece and seals total cost about $80. They said it takes 6 hours when it actually takes less than 2. I told them no and asked for a transmission flush. I waited for their car fax entry and it never showed a transmission filter change, I asked them and they said they thought it was just a drain and fill ‍. First of all drain and fill isn't a flush and second of all yes my car has a transmission filter . They said give us 1-2 days since they had to order the part, two weeks later I still haven't heard from them. I'll do the work myself . Don't take your car to dealerships .

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again