Aaaahhh, this place is heavenly!…read more I just came off a long international flight and needed some R&R to get me back in the zone. This place is so nice -- it feels squeaky clean and incredibly inviting. The staff communicate well (eg how much pressure do you prefer?) and they are really good at what they do. Highly recommend a visit -- you won't be disappointed!

I visited here to take advantage of the first timers discount as I'd never had the pleasure of…read morechecking out a head spa, and came in not really knowing what to expect. This fact alone says that I don't really have anything to compare it to, other than similar types of businesses. First off, the location is on a busy street with very little parking so plan on getting there early to make arrangements if needed. There are spots behind the building but there are only a couple of spots shared between several shops, and they're all clearly labeled as either 30 or 60 min max, so I'm not sure how you're supposed to plan for a 90-min service. The last thing you want to be worrying about is getting a parking ticket during your special "me time." When I got to the door a few minutes early, there was no one there and it was locked. They were only like 5-10 min late and gave us our full time but it was a little odd knocking on the door. As we were getting situated in our rooms there was one lady trying to run back and forth telling us what to do and complete our initial consultations, so maybe someone was late to work that day? It was giving 90s Disney movie vibes where one person was trying to attend two events at the same time without anyone noticing. As a result, I'm not sure I was ever really aligned properly on the massage chair and it kept digging into my neck? It was very sore the next day, and not in the "I just had a massage vibe." The chair latched you in at the arms and legs so she kept telling me to slide up and down, presumably to align my head with the water? I just feel like I never quite had it right. A second technician arrived eventually and we continued on with the services, which were fun and interesting, and different. I loved seeing my scalp up close in their little microscope/camera. My hair came out super shiny and soft and I would try this again, but probably not on the regular. After the treatment we enjoyed tea and some sort of cracker/chip to go with it in the lobby, who can was a perfect end to our afternoon. This was an okay experience.

I've been coming to Hand & Stone Cerritos for a couple of years and have had a membership for a…read morelittle over a year, so I've had the opportunity to try several therapists, different massage options, and even their facials. Overall, I've had a great experience and continue coming back for a reason. The atmosphere is professional, clean, and relaxing. The treatment rooms have always been clean and organized, the front desk staff is friendly, and I'm always offered water. It's an environment where you can actually disconnect and relax. I've tried several massage add-ons, including hot stones, aromatherapy, and deep tissue, among others. There are plenty of options to customize your massage depending on what you need, and I've found the add-on pricing reasonable. I've also experienced quite a few of their therapists, so here are some recommendations: Maki is one of my favorites if you want firm pressure or have knots and problem areas that need serious attention. She knows how to get in there and work things out--you'll feel it in the best possible way! Lourdes is another standout and is extremely adaptable. She can give you a firm massage when you need it or dial things back for a more relaxing experience. She also offers prenatal massage. Arnold is another great option for firm pressure. For a more relaxing massage, I've had great experiences with Rosalba, Genesis, and Gabrielle as well. Everyone has a slightly different style, which makes it easier to find someone who matches what you're looking for. I also have to mention Samantha, who unfortunately is no longer at this location. She was probably my personal favorite. She somehow combined an incredibly relaxing massage with the ability to find and loosen areas that had been tight for years. I was genuinely disappointed when I had an appointment scheduled and received a call that she was no longer there. I never found out whether she continued doing massage elsewhere, but she was fantastic and deserves recognition. I've also had facials here and have been very happy with those experiences. My one area of feedback is last-minute scheduling changes. In addition to my appointment with Samantha, there have been two or three occasions over the years when I was contacted the same day or within about 24 hours and asked to change an appointment. I understand that people get sick and unexpected things happen, but I think offering a small credit--maybe $10 toward an add-on--when the business has to reschedule someone at the last minute would be a nice way to acknowledge the inconvenience. Overall, though, I'm very impressed with this location. The pricing is competitive and fair, particularly with a membership. You can certainly find cheaper massages elsewhere, but you're getting a different experience here: a private, relaxing environment with professionals who seem passionate about helping people feel better.

The clening guy interrupted the costumer not to use the shower because he is cleaning the shower…read morearea. Don't you have schedule for cleaning time ?

I have a really good time and enjoyed the service, Sydney made me feel very welcome and made me…read morefeel very comfortable. My experience was awesome and last nearly 2 hours I got both the Scalp and Facial treatment and I feel that it wasn't that expensive for how nice the treatment was. THANKS YOU SYDNEY. My scalp and face feel very fresh and I feel like I got a wonderful massage. Thank you!

this is my go-to place now for some relaxation! i always end up falling asleep during my time…read morethere! i also bring my family members too so they can get some TLC. the staff are always so kind and understanding with what we want, even if it means not trying a mask or doing two treatments. the pricing is definitely justified in comparison to some places around the LA/OC area, especially since it includes a massage chair (most places are just a flat bed/massage table from what i've experienced), the scalp check, & the post-scalp treatment (high frequency bacteria remover, scalp ph balancer, blow dry hair, & hair products for protection/anti-frizz). overall, 10/10 if you want to treat yourself or your loved ones well

First time reviewer here for Tammy!! I had a pedicure done by her and she did an AMAZING job! All…read moreof the issues that I needed were addressed with little to no pain and it was all done so quickly and CLEAN! We had a great chat and she provided a relaxing foot and calf massage after along with the massage chair going. I can't wait to come back in a few weeks!

My regular hairstylist cancelled and I was feeling spontaneous. I called The Grand on a whim to see…read moreif anyone was available for a cut as I was in the area. Raylene had an opening & although I was nervous about walking in blindly it turned out great. She made me feel comfortable and relaxed. She took her time to listen and consult with me about what I wanted beforehand and I left with a beautiful long layered cut. Just what I asked for. She has a very calm energy that put me at ease in the chair. I will be booking my next haircut with Raylene & recommend her if you have long hair and are looking to give someone new a try.

This was my first time at Moon Hair, and I was a little nervous, but I had such a great experience…read morethanks to Kelly R! She really listened to my concerns and took the time to provide helpful feedback on what would suit me best. She styled my hair meticulously. I absolutely love how my hair turned out and I can't wait to come back to Kelly again! The salon was also clean, the location was convenient, and booking was easy (booked through their site).

I made an appointment for a long blowout with Michelle. Before I even booked online, I called to…read moremake sure the style I wanted, a bouncy blowout, would be possible with my hair. The receptionist assured me it would be. I arrived on time for my appointment, but Michelle was still with another client and asked me to wait because she was running behind. I said that was completely fine and ended up waiting 23 minutes. After washing my hair, she started blow drying it and rough dried it until it was almost completely dry. My hair was already getting frizzy, so I reminded her again that I wanted the bouncy blowout I booked and was paying for. She told me she did not have time because she was rushing and that she could not do what I had asked for. At that point I was really frustrated. I was paying for a specific service and expected to actually receive it. When I told her I was upset, she looked at me and said, "Do you know how much a blowout for your hair would cost?" That comment was honestly so unprofessional. I told her it was not about the money. It was about the fact that I booked a service, confirmed ahead of time that it could be done, waited almost half an hour because she was behind, and then was told she did not have time to do what I had paid for. What makes it even more frustrating is that the entire appointment still took about an hour, which is a completely normal amount of time for a long blowout. My hair is thick, but it is not curly and not difficult to style. If she knew she was running behind or did not have enough time to do the service properly, that should have been communicated before starting, or I should have been given the option to reschedule. Instead, I received a rushed service and was charged the full $70. She barely went over my hair with a round brush, and the final result looked like it had just been rough dried instead of being an actual blowout. I left feeling like my time did not matter and that I paid $70 for something I did not even receive. I am extremely disappointed with both the service and the way I was treated, and I will not be returning.

Anna Wang is the best massage therapist I've ever had!!! Make your appointment today…read more She is really experienced and knowledgeable.

Been looking for somewhere to get a massage and found this spa! The therapists are attentive and…read moretweak the massages based on how tight or sore you are! Super clean and the price is decent! paid $100 for a 1hr massage . Highly recommend going if you're looking for a massage in OC.

This was my third time going to House of Nails, and unfortunately it will be my last. I took my…read moresister there for her birthday so we could both get new nail sets and pedicures, but the experience was very disappointing from the moment we arrived. I had specifically scheduled my new set with Amy when I made the appointment four days in advance. However, when we got there, it became clear that she had been double-booked, and there was confusion from the very beginning about who was supposed to do my nails. For a service that was booked several days ahead of time, I expected things to be much more organized. I made an appointment for two full sets and two pedicures at 5:30 PM. When we arrived, they had us sit at the pedicure stations and started on our nails. My sister was able to get her pedicure while her nails were being done, but I was told to wait for another pedicure technician to finish with a client. What was especially frustrating was that the front desk employee knew we had appointments for two pedicures. When a pedicure technician became available, instead of taking me as scheduled, she assigned that technician to a customer who had just walked in. Even though I had an appointment and had already been waiting, I was passed over and forced to wait even longer. By the time I finally got my pedicure, my nails were already finished. The same technician who did my nails then rushed through my pedicure, and it felt like it was completed in about five minutes. It definitely was not worth the price or the wait. Speaking of price, I was also shocked by how much more expensive everything was compared to what was advertised online. I was charged $75 for builder gel alone, which I found excessive and much higher than I expected based on the salon's advertised pricing. The lack of transparency about pricing made the experience even more frustrating. I don't understand the point of making an appointment days in advance if the technician is double-booked and walk-in customers are prioritized over scheduled appointments. The lack of organization, poor customer service, rushed work, and unexpected pricing completely ruined what was supposed to be a special birthday outing for my sister. Unfortunately, I will not be returning, and I would not recommend this salon based on my experience.

We found this place by chance and decided to check it out. Made an appointment and showed up on…read moretime, waited just a few minutes to get seated. Appointment was for two adults and one 9 year old girl. They did a good job on our nails, but it was more expensive than the prices we saw on line. They didn't even offer us the kids price. I had to question the pricing since it was almost $160 for one acrylic fill and two manicures, so they gave me the "first time customer" discount. It seemed a little bit subjective on their part... Although they did a good job, we will probably go somewhere else since it was pricier than most other places we usually go to.

Coco and Honey are amazing. They are always great at giving their best…read more This is by far my favorite local spot.

Massage quality: 2/5 Value overall: 1/5…read moreRecommend: no Interior decor / cleanliness: 5/5 The place is easy to park and find. Massage quality for the price: go to your gym like 24 Hours Fitness that offers paid massage using the massage gun. Get far better quality and results for same price I was informed by the therapist they get paid by tip only. The fee you paid goes to owner. Not sure if worker is contractor. But I suggest they don't work there as it's not far and possibly unlawful. There are many places that pays more than tip only. Do not support this business. Even if workers are contractors they should get minimum compensation and not be taken advantage.

I've been coming to Mirako Spa for facials for years and have probably been here 10 times now. I…read moreoriginally found them through Groupon (great value around $70), but lately I've been booking directly with the spa even though it's around $90, and honestly I think it's worth it. It feels like they use even nicer products when booking direct, which I've really noticed in the results. The facility is always very clean and relaxing, the products feel high quality, and the facial massage is amazing -- one of my favorite parts. Service has consistently been great every visit, and I always leave feeling refreshed. Overall, a wonderful experience every time and definitely a place I keep coming back to.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

Just moved from chino hills and I was so scared to try a new place because I've been loyal to my…read moreold spot for 7 years. I came in Friday around 1pm got a manicure from Mary regular ans she buffed jt for $8 and pedicure with value remover from Kim. Mary and Kim will be my new go to. Both super sweet and did quality work! Their chairs are top knock. There's a tray for arm to be placed on and even a foot adjustment that lifts your feet. The chair was spacious. I loved my service didn't feel like I'm talked about which is always a plus. It's very clean, the tools were sanitized and a bag is placed around the bin. I like that they have a point system too so you get rewards. So glad I came here. No waiting around, they are efficient, the lady at front ensures you're met with care and taken care of.

I love this place their services are top notch. Clean and great work. I have been coming here for…read moreyears and its a relaxing environment but lately there are a lot of customers who talk on the phone and even on speaker. I was in for a service and the customer next to me was on the phone for over an hour in and off speaker. Recommend a cell phone policy to keep a relaxing environment.