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Quantum Mechanics

5.0 (8 reviews)

Services - Quantum Mechanics

Auto maintenance

Auto repairs

Routine automotive maintenance

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7 years ago

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16 years ago

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10 years ago

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13 years ago

Jim is just plain awesome. He has done consistently great work on my Protege at very fair prices. Super nice guy on top of quality work.

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13 years ago

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Art's Pit Stop - Taken from website.

Art's Pit Stop

(68 reviews)

Mitman

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I was initially let known about this shop from a friend who had luck with them in the past, so I…read morehad them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars

Quantum Mechanics - autorepair - Updated May 2026

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