Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

Door repair on driver's side was outstanding. Service professional did an excellent job. Positive…read moreattitude. Highly recommend!

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

We were very impressed with this place. Jacob was our go-to person and even called Enterprise to…read morelower our rate because repairs were taking so long. Bought the car in Cleveland and it had bad rust damage. I feel confident driving my car again after Primarily Japanese gave it a thorough check out. Owner, Joe, took it for final test drive and even to the car wash. Highly recommend these folks!!!

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

Corrected a check engine issue with my Ford Expedition. The catalytic convertor left and right…read morebanks needed replacement. It was diagnosed and there were obvious signs as to why the system wasn't working. A prior mechanic supposedly had replaced my left bank based on diagnostic evaluation. It was replaced twice by the prior mechanic and codes were still coming back. The prior mechanic had improperly installed the system. (hole drilled in the exhaust pipe and O2 sensor was stuck in there). Zack's Garage found and corrected the problem. I will go to them again.

Friendly, affordable, and always so helpful! As a woman it can be intimidating to walk into an auto…read moreshop alone, but this shop is super comfortable and personable. Highly recommend Gibbs!!

Gibbs Automotive is honest, reliable & conscientious in their work. I've been taking my cars to…read morethem for years & will continue to do so. ​

Had an issue with my car while visiting Tucson. They were professional, very thorough and great to…read morework with. Highly recommended

Love this place! Prompt service, knowledgeable…read moremechanics-competitive pricing My first choice when it comes to car repair.

Amazing pricing, amazing service. Would definitely recommend to anyone looking to not get screwed…read moreover

By far the best mechanic in town in my opinion. Very knowledgeable, honest & knows what hes doing!…read moreNot once did I feel like he was trying to up a sale or give a service that I didnt need. Good honest mechanics are so hard to find. Highly recommend Lorenzo for all your mechanic needs!

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

Rick was timely, fair priced and most of all does reliable work without trying to upsell. He's not…read morejust a parts changer, he's a real mechanic.. I had a family member in Tucson stranded. I live 2 hours away. Rick diagnosed the problem, gave me up front pricing and completed repair within 4 hours of my call. A++​

This guy was a very honest and kind hearted person in a industry known for over pricing. He came…read moreand diagnosed the issue we were having and even helped me do the labor to fix the actual issue without charging extra. I'd recommend him to anyone especially if you're having issues with emissions. Bring a 13/32 socket though he might need one

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I was initially let known about this shop from a friend who had luck with them in the past, so I…read morehad them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars

Holy cow- I called them this morning, they took me in this morning, they've fixed it today...I'm…read moreback on the road 2 hours after arrival. Jeff was awesome!

Took my truck in thinking I may have a starter issue. They checked everything out and there was no…read moreissues. Fair and honest and completed in a timely fashion.