Was told how great their service department was and as soon as my Toyota van I bought from them…read moreneeded repair they told me they don't work on Toyotas. I would need to take it to the Toyota dealership an hour away. They couldn't even change a battery on a key fob. Also the sticker on the van said it came with a remote start which it didn't. They said that is printed on the sticker manually and it was a mistake. After I paid 500 for a remote start to be added.

took our truck in to have a valve replaced, took them 6 weeks to get the part and us constantly…read moreasking for a delivery date or even confirmation that they ordered it. they did not provide a secondary vehicle which is causing an inconvenience. they finally fix it and when they give it back the headlights aren't working and we took it back to get it fixed they said they didn't cause the damage. totally unprofessional, will not be going back. don't take your vehicle here unless you want it come back more messed up

I took my car here for an oil change and they did a great job! Didn't try to oversell me on…read moreanything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again.

I WOULD NOT GO HERE!!…read more They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused.

The biggest problem with an auto repair shop is trust! Mike Wood and his crew earns the utmost…read moretrust every single time that he repairs one of my vehicles. He has repaired my family cars, my little sport cars, and my daughter's car. The workmanship is A ONE quality at an affordable cost. He will repair what is needed without trying to sale you things you do NOT need. I trust his business WHOLEHEARTEDLY! 5 out of 5 every single time!!

WOW, WHAT AN AMAZING SHOP!…read more I called two shops to get a quote to replace a starter on my wifes car. Both quoted $680 before tax. Then I called Wood Auto Repair in Whiteland and was quoted $610. I made an appointment and dropped it off this morning. They called me a few hours later to confirm the starter was going bad and that it would be $587 all in. This is also one of the cleanest auto repair shops that I have been to.

I have so much to say however I'm gonna keep it short...I spent ALOT of money on a transmission…read morethat isn't working properly...I do NOT recommend Jeff.....NOT good work..NOT effective or efficient or ethical...he sure took my money tho!! I would give 0 stars however it made me!

Jeff's a great mechanic and a nice guy to work with as well. First I want you to know that I…read morenormally do all the work on my cars. I also try to help our children as well. My son lives in Indianapolis where he is going to school. His car had brake problems. I told my son to get the parts and we would install them together. He got the parts and I was unable to make the trip to help. I called several garages looking for help. None were willing to help. No body except Jeff that is. After explaining things to Jeff, he agreed to help for a reasonable price. My son took his car there and had the parts installed. (I missed my teachable moment. )The car was fixed and Jeff provided excellent service and gained a new customer. I would not hesitate to recommend this place to anyone.

terrible. he tried to charge me over $100 just to replace a fuse…read moreand he was really rude

I've been a very satisfied customer of Kerns Automotive since moving to Indy's East Side twelve…read moreyears ago. Dave knows what he's doing, he's honest, friendly and a clueless car owner's best friend.

I like using the service department at Tom Wood Porsche for my 2017 Carrera's repairs and…read moremaintenance. Seeing the same people when I go in helps me trust them. Shane, my service advisor this visit, kept me informed from start to finish and answered all my questions. When I got my car back, it was clean. With everything done correctly, I feel good about driving my Porsche the way it's meant to be driven. These guys are like my personal pit crew. Scheduling is always easy. I'll be back!

Shane, our service representative, takes great care of us. Attentive, respectful. Because of Shane,…read moreour cars are serviced in a timely fashion. Keep up the good work! G. Osborne

Much like the other "not recommended" review, I found the customer service at this shop is less…read morethan acceptable. We were given the name of this shop by someone with many years in the automotive industry in the Indianapolis area. We were told they were the best. Unfortunately, we'll never know. Four months after initially contacting this shop and getting an estimate from them, we were told today, they don't work on BMWs any more because they are too complicated with all their computers. We need a hood and a bumper cover. Nothing that requires even remotely doing anything to a computer on my car. In addition, my car is a 2004. There are 2014 Fords with more advanced computers than what my car has. To top it off, my insurance company has already cut them 2 checks to do the work - thank goodness those are still in my possession! I'm not saying this privately owned business has to take every customer that walks in the door. I'm saying that if you don't want someone's business don't string them along for 4 months. Return phone calls and be professional.

Rick runs a great collision shop. As the parent of 4 children now in their 30s, I know something…read moreabout the subject. Rick is a straight shooter who won't let you waste your money. I also appreciate the integrity in engaging the insurance companies who want him to install used or remanufactured parts. He simply won't do it. Estimates are accurate and reasonable. Often the final bill is lower. Due to the volume of business and returning satisfied customers, it may take a couple of weeks to get the work scheduled, but it is professionally done and always looks as good as new.